Placed an order on 9th August. I have today (16th August) received an email stating that the order has just been processed. A week just to process an order!? So I have no idea when to expect deliver... See more
Company replied
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Placed an order on 9th August. I have today (16th August) received an email stating that the order has just been processed. A week just to process an order!? So I have no idea when to expect deliver... See more
Company replied
I ordered hundreds of jars in different shapes with lids. Order arrived quite quickly but I was unable to close tightly hexagonal jars. After contacting their customer service I was blamed for over ti... See more
Jars arrived very well packaged and were reasonably priced. And that's the only good things I can say. I placed my order on 26th August and it said 3-5 working days dispatch. I received my order on... See more
Bottles sold with lids that don't fit the bottle properly. Customer service was quick and replacement lids were delivered... BUT still don't fit properly. Bottles with lids are not fit for purpose (l... See more
Glass Bottles is a glass packaging supplier based in Hyde, Greater Manchester that specialises in providing high quality glass packaging for food, drink and beauty products.
Hyde, Greater Manchester, United Kingdom
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I would definitely use glass bottles for my next bottle order! High quality materials, quick delivery, and a great price! In fact, I think I’ll be ordering again today! (Should have ordered more last time!)

Reply from Glass Bottles
The jars arrived quickly and in good condition. They are lovely and will make great gifts this Christmas filled with infused gin. I will definitely order again from this company.

Reply from Glass Bottles
order was wrong, called to chase new delivery was told would phone back - no reply. Sent email and all I got back was a please rate us email
Ordered some sample bottles from here, website ws giving me issues call up and they told me the site was fine which it was not, I finally got to order some sample bottle for my company who are looking for a supplier, I ordered two little bottles and they arrived in a bag with the bubble wrap in the bag but bottles not wrapped up which is why one bottle was broken, I contacted by email to let they know and I had no reply. This made me lost faith in making a massive bulk order and my company will be looking for another reliable supplier to spend our money with.

Reply from Glass Bottles

Reply from Glass Bottles
Great company. I needed dropper bottles for my home made vape juices, the bottles that I have bought on the net in the past have had the angled bulbous pipettes and they can be difficult to use on some tanks. Glass bottles had the exact type needed with the straight pipettes. The price was reasonable as I will be reusing them, they were delivered in less than a week in a well packed box with plenty of protection. The bottles are perfect, no chips or cracks the pipettes and tops are good quality child resistant type that you have to push down to unscrew. The courier they used texted me the day before and on the day so as to track them on the route and/or get an email or text for the ETA. So I am happy with the whole experience with glass bottles and will use them again.

Reply from Glass Bottles
Needed some small lidded bottles and was extremely pleased with this companies range of products. The speed of the delivery was great and the packaging could not be faulted. All the bottles arrived safe and sound and were incredibly good value for money. The lids are a lovely fit and the bottles will be able to reused over and over, perfect now we all want to get away from plastic. I have no hesitation in recommending this company and its products.

Reply from Glass Bottles
Order came in good condition and in great time.

Reply from Glass Bottles
I ordered these bottles with the expectation that because it said they were in stock I would receive them within the next week or so.
A few days later I received an email saying that they were now out of stock and that I won't receive them until the middle of October/November.
This has been a major inconvenience to us as we are still waiting for the bottles to arrive.

Reply from Glass Bottles
Superb products and good delivery time, thabk you

Reply from Glass Bottles
Order was completed perfectly and very happy with the quality of the products. I collected my order the staff in reception and in the warehouse were polite and professional. I will use these again very soon.

Reply from Glass Bottles
Received the bottles in good condition. Wrapped safely for fragile items. I am a happy customer. Tq

Reply from Glass Bottles
No bottles. No replies to any contact with the company via the website.
Six weeks later I'm going to have to chace a refund through my credit card company.
UPDATE: Thank you for your response here although replies to my emails (13th and 18th September) via your website would have been appreciated.
Yes - that is the correct order information yet I do not have any bottles.
UPDATE #2- yes, please would you organise a call from your sales team? Semantics aside, I have not received the order I placed and have paid for.
UPDATE#3: I have only placed one order and you are correct in your description of it - either way I don't have it. I'm a little surprised that you choose to sort this kind of thing out on a public forum (I have emailed your company a number of times without reply) and as I've alreadty said just now - yes please, I would like some form of constructive contact from someone who will be able to rectify this problem as I still want what I ordered.
UPDATE #4: You've already correctly identified my order as 106ml Food Jar & Silver Lids x 60 and I believe I've been quite explicit about your being correct and that I have not received them so call it what you will. I appreciate your continued interest in this yet despite having repeatedly accepted your request for a 'callback' from your sales team no one has contacted me. What else do you need to resolve this?
UPDATE #5: Having received a call from someone in management a new package was sent and received promptly along with an assurance that the lack of response from the website interface would be investigated. I hope and suspect that your experience will be better than mine.

Reply from Glass Bottles
Smooth customer experience from order to delivery, which was quick! Products as described. Only down side is the delivery costs that were more than the price of what I ordered, so it would more interesting with bigger orders. However, excellent service, so nothing to regret.

Reply from Glass Bottles
a bit more communication would have being better but I got what I ordered and I will use them again

Reply from Glass Bottles
Awful service. My order was delayed, and when I called them to ask when it will be delivered, they say let we check, and we'll get back to you. Never called back. Talked to 3 different people from their sales department. They don't have any contact for complaints, and I don't know who to call to solve my problem.

Reply from Glass Bottles
Bought 8oz Quadro only to find they are 6oz - when I phoned to get the 8oz as advertised was told they were foreign supply and you don't do 8oz. Refund was offered but the point is I wanted 8oz.

Reply from Glass Bottles
Great service from start to finish. Easy to navigate website l, accurately described product and on time delivery. Will definately order again.

Reply from Glass Bottles
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