Placed an order on 9th August. I have today (16th August) received an email stating that the order has just been processed. A week just to process an order!? So I have no idea when to expect deliver... See more
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See what reviewers are saying
I ordered hundreds of jars in different shapes with lids. Order arrived quite quickly but I was unable to close tightly hexagonal jars. After contacting their customer service I was blamed for over ti... See more
Jars arrived very well packaged and were reasonably priced. And that's the only good things I can say. I placed my order on 26th August and it said 3-5 working days dispatch. I received my order on... See more
Bottles sold with lids that don't fit the bottle properly. Customer service was quick and replacement lids were delivered... BUT still don't fit properly. Bottles with lids are not fit for purpose (l... See more
Company details
Information provided by various external sources
Glass Bottles is a glass packaging supplier based in Hyde, Greater Manchester that specialises in providing high quality glass packaging for food, drink and beauty products.
Contact info
Hyde, Greater Manchester, United Kingdom
- 0161 359 5572
- glassbottles.co.uk
1.4
Bad
104 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and efficient service
September 10, 2018
Unprompted review
Reply from Glass Bottles
Hi Margaret, thank you very much for this 5 star review. We're happy to hear that you were impressed with our service!
The bottles are perfect for my homemade…
The bottles are perfect for my homemade cosmetics project and great quality. The only negative I have is regarding the packaging. I found the quantity and size ridiculous, i received a huge box full of bubble wrap just for 6 little cosmetic bottles. I love the products just thought the packaging was very unnecessary.
September 5, 2018
Unprompted review
Reply from Glass Bottles
Hi Catherine, thank you very much for this great review. We're very happy to hear that you like the quality of our bottles! We will definitely take your comments about packaging materials on board. As you can appreciate, we have to find the fine balance between wrapping the glass well enough so it doesn't break during transit, and not overusing plastic materials to create unnecessary waste.
Excellent service
Excellent service, fast delivery and great products.
September 5, 2018
Unprompted review
Reply from Glass Bottles
Thank you very much for this 5 star review. We're very happy to hear that you were impressed with our speedy delivery and high quality products!
Massive thank you to David and the team…
Massive thank you to David and the team as I had been left in a pickle . I placed my order on the Friday am received my order the Tuesday great service good price too.
Once again thank you
August 29, 2018
Unprompted review
Reply from Glass Bottles
Hi Gina, thank you very much for this 5 star review. We're very happy to hear that David and the team were able to get your order out to you quickly!
Arrived even before I expected
Arrived even before I expected. Securely packaged, and exactly as described. First class.
August 24, 2018
Unprompted review
Reply from Glass Bottles
Hi Tracy, thank you very much for this 5 star review. We're very pleased to hear that you were impressed with our speedy delivery!
I have recently purchased 25 1l glass…
I have recently purchased 25 1l glass swing top bottles for this years apple drop. Unfortunately many of them arrived broken and smashed as a result of no internal packing/bubble wrap. I emailed the company got a call from the regional manager the following day who got a grip of the situation that day. The following day replacement bottles were sent out with overnight deliver. The bottles are great and the tops(ceramic) are also of good quality. Sometimes it is not just the quality of the product that matters its the service that supports this when things don't quite go to plan. For these combined reasons I will be placing future orders with Glass Bottles given their customer service on this occasion was second to none. Thankyou Andy Brogan for taking responsibility for this isolated matter.
August 18, 2018
Unprompted review
Reply from Glass Bottles
Hi Justin, thank you for taking the time to leave this great review. We can only apologise for the fact that many of your bottles originally arrived broken, but we are very glad to hear that this matter was resolved quickly for you. We're happy to hear that you were impressed with the quality of our bottles, as well as our customer service, and will pass on your kind comments to Andy! Thank you for your custom.
A couple of issue with the mail
A couple of issue with the mail - but this was not the fault of Glass Bottles - they were speedy and helpful in resolving the issue. Great service, great product - would use again and recommend
August 15, 2018
Unprompted review
Reply from Glass Bottles
Thank you very much for this 5 star review. We're happy to hear that you like our products and service and that, despite the issue with mailing, you would use us again and recommend us! Thank you for your custom.
Everything went as it should
Everything went as it should. No more needs to be said.
August 13, 2018
Unprompted review
Reply from Glass Bottles
Hi Chris, thank you for taking the time to leave this great review. we're very happy to hear that you were impressed with our service!
easy transaction!Thank you!
August 10, 2018
Unprompted review
Reply from Glass Bottles
Hi Zane, thank you very much for this 5 star review. We're pleased to hear that you liked our service!
Reply from Glass Bottles
Thank you for this 5 star review. We're very happy to hear that you were impressed with our great products and quick delivery!
Poor Customer Service
Good products and prices and quick delivery - but several bottles broken in transit and no response to email about this. Poor customer service.
August 1, 2018
Unprompted review
Reply from Glass Bottles
We're sorry to see this review today. I have passed this on to our sales manager, please expect for a member of our team to be in touch regarding replacements shortly. I can only apologise for the delay in this and hope we can get this resolved quickly for you. We are glad to hear that you were impressed with our products and prices.
Quick delivery and well packaged so no…
Quick delivery and well packaged so no chance of breakages. I would recommend this company as the products are great value.
August 1, 2018
Unprompted review
Reply from Glass Bottles
Hi Gregory, thank you very much for this 5 star review. We're very happy to hear that your order arrived to you on time and undamaged! Thank you for the recommendation.
Just what I needed
Just what I needed. Packed well and delivered on time
August 1, 2018
Unprompted review
Reply from Glass Bottles
Hi Graham, thank you very much for this great review. We're happy to hear that we impressed you with our service!
very good service!
July 30, 2018
Unprompted review
Reply from Glass Bottles
Hi Andreas, thank you very much for this 5 star review. We're very pleased to hear that you were impressed with our service!
amber ointment jars.
I ordered amber glass ointment jars ( I think they hold 40 mls,), they arrived safely packed, very good priced and I will gladly buy these again. Many thanks, Great price.
July 28, 2018
Unprompted review
Reply from Glass Bottles
Hi Moira, thank you very much for this great review. We're very pleased to hear that you were impressed with our service! Thank you for your custom.
Still waiting for the rest of my order
July 25, 2018
Unprompted review
Reply from Glass Bottles
Hi Christine, I'm sorry to hear this. I've asked our warehouse manager to look into this for you now and will come back to you as soon as I get an answer. I hope we can resolve this quickly for you.
Edit: Our warehouse manager has just tried to give you a ring regarding your order - it was just to let you know that your items have now arrived at our warehouse and will be sent out to you today. I hope this helps and once again apologies for this delay.
good products, well packed and price is very good
July 21, 2018
Unprompted review
Reply from Glass Bottles
Hi Theo, thank you very much for this 5 star review. We're happy to hear that you were pleased with our service!
Excellent service and fast delivery!
July 18, 2018
Unprompted review
Reply from Glass Bottles
Hi Esha, thank you very much for this 5 star review. We're happy to hear that you were satisfied with our service!
Reply from Glass Bottles
Hi Saul, thank you very much for this 5 star review. We're very happy to hear that your items arrived with no issues!
Reply from Glass Bottles
Hi Lynne, thank you very much for this 5 star review. We're happy to hear that you were impressed with our service!
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