Placed an order on 9th August. I have today (16th August) received an email stating that the order has just been processed. A week just to process an order!? So I have no idea when to expect deliver... See more
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See what reviewers are saying
I ordered hundreds of jars in different shapes with lids. Order arrived quite quickly but I was unable to close tightly hexagonal jars. After contacting their customer service I was blamed for over ti... See more
Jars arrived very well packaged and were reasonably priced. And that's the only good things I can say. I placed my order on 26th August and it said 3-5 working days dispatch. I received my order on... See more
Bottles sold with lids that don't fit the bottle properly. Customer service was quick and replacement lids were delivered... BUT still don't fit properly. Bottles with lids are not fit for purpose (l... See more
Company details
Information provided by various external sources
Glass Bottles is a glass packaging supplier based in Hyde, Greater Manchester that specialises in providing high quality glass packaging for food, drink and beauty products.
Contact info
Hyde, Greater Manchester, United Kingdom
- 0161 359 5572
- glassbottles.co.uk
1.4
Bad
104 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful product
Wonderful product, excellent value for money, prompt delivery.
July 9, 2018
Unprompted review
Reply from Glass Bottles
Hi Zeeshan, thank you for this 5 star review. We're happy to hear that you were pleased with our great products and prices!
Reply from Glass Bottles
Hi Will, thank you very much for this 5 star review. We're very happy to hear that you were impressed with our service and speedy delivery!
Great customer service
Great customer service, great product. Thank you!
July 9, 2018
Unprompted review
Reply from Glass Bottles
Hi Veronika, thank you very much for this 5 star review. We're happy to hear that you were pleased with our service and products!
Our box of 12 glass jars arrived in great time but 3 smashes
Our box of 12 glass jars arrived at a speedy delivery but with 3 jars completely smashed. I plan on using this for my wedding and tried 3 times chasing up on a solution to this but nothing. Very disappointed 😔
July 2, 2018
Unprompted review
Reply from Glass Bottles
Hi Gabriel, we're sorry to hear this. Can I please ask how you attempted to contact us, as we have no record of you on our email, phone or social media? We'd love to resolve this for you.
Arrived on time but with incorrect…
Arrived on time but with incorrect lids. Price and delivery good and would have been 5 star if lids were correctly supplied first time. They have now supplied correct lids hence 3 stars.
June 24, 2018
Unprompted review
Reply from Glass Bottles
Hi Bob, thank you for taking the time to leave this review. We can only apologise for sending you the incorrect lids first time round, but are happy to hear that the issue was resolved for you quickly! Thank you very much for your custom.
My bottles arrived earlier than I …
My bottles arrived earlier than I thought it would. I was contacted on the day before and on the day of arrival.
June 21, 2018
Unprompted review
Reply from Glass Bottles
Hi Daliah, thank you for this great review. We're very happy to hear that you were pleased with your order and that our friendly team kept you up to date throughout!
Reply from Glass Bottles
Hi John, thank you for this great review. We're happy to hear that you were pleased with our quality products and speedy delivery!
Spot on product and fast delivery
June 17, 2018
Unprompted review
Reply from Glass Bottles
Hi David, thank you for this 5 star review. We're happy to hear that you were impressed with our service!
I received the most perfect service…
I received the most perfect service from the Glass Bottle Company that anyone could wish for.
My order was delivered the next day - packaging was a work of art.
Thank you to all the staff - you restored my faith in human kindness.
June 17, 2018
Unprompted review
Reply from Glass Bottles
Hi Susan, thank you very much for this kind review - you've made our day! We hope that you like your items :)
Reply from Glass Bottles
Hi Rima, thank you for this great review. We're very happy to hear that you were impressed with our service!
Good quality...and excellent service…
Good quality...and excellent service and customer support....I highly recommend
June 5, 2018
Unprompted review
Reply from Glass Bottles
Hi Delyth, thank you for taking the time to leave this 5 star review. We're happy to hear that you are impressed with our fab products and friendly team! Thank you for the recommendation.
Reply from Glass Bottles
Hi Elen, thank you very much for this 5 star review. We're pleased to hear that you were impressed with our great products and speedy delivery!
Great customer service
I called the morning after I had ordered and asked to make a change to the lids - very helpful and no problem at all.
May 31, 2018
Unprompted review
Reply from Glass Bottles
Hi Liz, thank you for this great 5 star review. That was no problem at all, we hope you like your products!
Excellent quality
Excellent quality. Quick delivery. Excellent prices. Will definitely be ordering more 😊
May 27, 2018
Unprompted review
Reply from Glass Bottles
Hi Zee, thank you for this great review. We're very happy to hear that you were impressed with our products, prices and speedy delivery!
Quality products / But Posting cost was a bit steep
Quality products . However, the posting cost was a bit steep for just a couple of items.
May 22, 2018
Unprompted review
Reply from Glass Bottles
Hi Colin, thank you for taking the time to leave this review. We're happy to hear that you were pleased with your items and will definitely take your comments about delivery into consideration!
Fantastic service all round
Fantastic service all round. The website was super easy to use. They had the exact product I was looking for at a great price and the delivery arrived the next day. Absolutely brilliant.
May 9, 2018
Unprompted review
Reply from Glass Bottles
Hi Rebecca, thank you very much for this great review. We're very pleased to hear that you were impressed by our speedy delivery, great prices and easy-to-use website!
not 5 stars as 2 arrived smashed
not 5 stars as 2 arrived smashed - otherwise good bottles
May 8, 2018
Unprompted review
Reply from Glass Bottles
Hi Gerri, thanks for this review. We've received your email regarding the broken bottles that need to be replaced and I've been trying to find your order on our system and currently can only see an order placed on the 30th April for 150ml Clear Jars (order #7881)... Did you place 2 separate orders, and if, so, do you have another order number for the diffuser bottles order? We'd love to sort this out for you! Please reply by editing your original message or sending an email to media@glassbottles.co.uk.
Highly delighted with my purchase and…
Highly delighted with my purchase and yes would recommend to anyone looking for glass bottles/jars to look here
May 6, 2018
Unprompted review
Reply from Glass Bottles
Hi Patrick, thank you for this great review. We're glad to hear that you liked your products and would like to thank you very much for this kind recommendation!
Reply from Glass Bottles
Hi Fehmida, thank you very much for this great review. We're happy to hear that you were impressed by our service!
Fast delivery and great product
Fast delivery and great product. Thanks!
April 26, 2018
Unprompted review
Reply from Glass Bottles
Hi Zoe, thank you for taking the time to leave this great review. We are very happy to hear that you are pleased with our service and products!
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