Glencrest The Online Cash & Carry Reviews 91

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This is the best place to buy ice drinks from value for money and super quick delivery. I've used them three times now and from twice I've gotten them within 48 hours. Third time over Easter which too... See more

Company replied

Rated 5 out of 5 stars

The limited edition Irn Bru Tropical seems to have sold out everywhere now in Lincolnshire and the prices are crazy on Amazon. Quick Google search lead me to Glencrest, 24 pack ordered yesterday... See more

Company replied

Rated 1 out of 5 stars

Placed an order, it didn't arrive. Emailed, finally got a reply saying they would send tracking number the next day. No tracking number. FINALLY order has arrived and it's not what I ordered. Have ema... See more

Company replied

Rated 5 out of 5 stars

Outstanding service, I even ordered during Xmas, New Year bank holiday and my Curries Red Kola arrived days later. Living in England missing Scottish things has now closed as I can get my favourite so... See more

Company replied

Company details

  1. Soft Drinks Shop

Written by the company

Glencrest the Online Cash & Carry


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

91 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

1st Order from Glencrest

I put my 1st order in from Glencrest and it went without a hitch.
I live in the highlands so it can be frustrating getting goods delivered, but no such issues here.

I'll be using Glencrest again!

May 3, 2024
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Craig

Thanks for ordering from us & taking the time to leave us a great review...much appreciated!!

Rated 5 out of 5 stars

They sent me an email when product back…

They sent me an email when product back in stock. It arrived extremely quickly and in perfect condition, well packaged.

May 8, 2024
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Janice
Thank you so much for buying from us & taking the time to leave us a review. Very much appreciated!

Rated 5 out of 5 stars

Highly recommend

Came across this website whilst looking for Highland Spring 750ml bottled water. Ordered two lots they were delivered promptly no problems at all. Will definitely re order from them again

April 19, 2024
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Sarah
Thank you so much for buying from us & taking the time to leave us a great review...very much appreciated !!

Rated 5 out of 5 stars

Anytime I’ve ordered it’s been easy to…

Anytime I’ve ordered it’s been easy to do and quick delivery. Will use again.

April 16, 2024
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Julie
Thank you so much for buying from us & taking the time to leave us a great review. Very much appreciated !

Rated 3 out of 5 stars

I have bought from this company twice

I have bought from this company twice. First time was faultless, however the more recent order came with the top tray of goods smashed and squeezed to bits. Shame really as it was a gift for someone. I have messaged the company but as of yet I've had no reply.
Edited on 11.4.24
Still no contact from the company, however a replacement box of goods arrived unexpectedly. Will still use them and recommend.

March 26, 2024
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Michelle
Disappointed to hear your experience & in particular that we haven't responded.
I've raised this with our Customer Service manager who will hopefully get back to you soon.

Rated 5 out of 5 stars

Ace paper tape

A perfect purchase - With speed & accuracy - And I was very impressed with Glencrest's style and their beautiful paper tape..x

March 30, 2024
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Simon
Thank you for buying from us & taking the time to leave us a great review. Very much appreciated!!

Rated 5 out of 5 stars

This was the most easiest transaction I…

This was the most easiest transaction I have ever had. I had a couple of damaged products in my deliverty and contacted Glencrest andthe arrage for the replacementto be dispatched which arrived withn a couple of days.

Absolutely the best service a company could ever give would recommend to everyone

February 27, 2024
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Thanks for buying from us & taking the time to leave us a great review. Very much appreciated.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Highly recommended

March 13, 2024
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Paul
Thanks for buying from us & taking the time to leave us a great review. Very much appreciated!!

Rated 1 out of 5 stars

Can’t comment yet as I have still not…

Can’t comment yet as I have still not received my whole order .I box out of 12 arrived in the parcel ordered on 25/02.Apparently due to a stock error

February 29, 2024
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hello Rosemary
Thank you for your review which appeared on Trustpilot around 2pm.
I've spoken to our Customer Service manager who advises he had a telephone conversation with you at 10am this morning to confirm that the balance of your order was shipped by UPS today?

Rated 5 out of 5 stars

Great prices

Great prices, good choices of products, very speedy delivery and great customer service/aftercare. I would have no hesitation in recommending also I will be using glencrest again,thank you for the yummy chocolate

December 21, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Richard
Thank you so much for buying from us & taking the time to leave a great review. We're very grateful for that !!

Rated 5 out of 5 stars

Tiffintastic

Glencrest are the only outlet that I can purchase tiffin as a gift for Xmas as its not available on the mainland 😞
Can't thank you enough..prompt delivery too 😀

December 5, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Graham
Glad we could help & thank you so much for buying from us & taking the time to leave us a great review. Very much appreciated!!

Rated 5 out of 5 stars

Good price/delivery.

Very good price for the product I ordered and an excellent speedy delivery. Ordered on a Saturday and received on Monday and didn't pay for a fast delivery. Great service.

November 21, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Thank you so much for buying from us & taking the time to leave us a great review. Very much appreciated!!

Rated 5 out of 5 stars

I will always get what I need from you…

I will always get what I need from you your quick very informative when goods are going to be delivered and always reasonably priced well done

November 14, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Ann
Thank you so much for your valued custom & for taking the time to leave us a great review. Very much appreciated!!

Rated 3 out of 5 stars

Online Discount Code

Despite going online and receiving code for 10% discount, when inputting it was not accepted. Apart from that all good as usual.

October 19, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Ronald
Thank you so much for buying from us & taking the time to leave us a review.
I'm not sure which code you were using but if it didn't work you can contact customerservices@glencrest.co.uk who should be able to advise & help?

Rated 5 out of 5 stars

Great products and service

Great products of all my favourite scottish products some of which I am unable to buy south of the border. Also delivery was excellent placed order 1 say received the following day thank you Glencrest

September 19, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Heidi
Thank you so much for buying from us & taking the time to leave your kind review. Very much appreciated !!

Rated 5 out of 5 stars

Very easy to order and collect as close…

Very easy to order and collect as close by. Even bought even more than planned.

Staff were able to advise what sweets were suitable for vegetarians, info is also available on their Web page.

We will be back again.

August 4, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Lesleyanne
Thanks for popping in to our warehouse to shop with us, we're always happy to help in any way we can.
Your review is vey much appreciated so thanks also for taking the time to do that!!

Rated 5 out of 5 stars

Hard to find drinks...

The limited edition Irn Bru Tropical seems to have sold out everywhere now in Lincolnshire and the prices are crazy on Amazon.

Quick Google search lead me to Glencrest, 24 pack ordered yesterday (Monday) and have just taken delivery today (Tuesday) will definitely be ordering more item's in the future.

Thank you 👍

August 14, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Carl
Glad we could help with the Irn Bru Tropical. Thank you for ordering that from us & taking the time to leave us a review. Very much appreciated!!

Rated 5 out of 5 stars

Glencrest cash and carry

Excellent quality and service and quick delivery brilliant 👏

August 2, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Neil
Thanks for ordering from us & taking the time to leave us a great review....much appreciated !!

Rated 5 out of 5 stars

Great selection of sweets for my…

Great selection of sweets for my scanning clinic, really fast delivery
Highly recommend
Thank you

August 1, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Leigh
Thank you so much for buying from us & also taking the time to leave us a review. Very much appreciated!! :)

Rated 4 out of 5 stars

Good experience

Great to be able to get brands that are difficult to find. A bit expensive but worth it. Prompt delivery and good communication. Would recommend.

July 14, 2023
Unprompted review
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Reply from Glencrest The Online Cash & Carry

Hi Elle
Thank you so much for buying from us & taking the time to leave a review.
Hopefully you're signed up to our mailing list & keep an eye on our Facebook & Instagram where we publicise lots of promotional discount codes.

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