Glencrest The Online Cash & Carry Reviews 91

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This is the best place to buy ice drinks from value for money and super quick delivery. I've used them three times now and from twice I've gotten them within 48 hours. Third time over Easter which too... See more

Company replied

Rated 5 out of 5 stars

The limited edition Irn Bru Tropical seems to have sold out everywhere now in Lincolnshire and the prices are crazy on Amazon. Quick Google search lead me to Glencrest, 24 pack ordered yesterday... See more

Company replied

Rated 1 out of 5 stars

Placed an order, it didn't arrive. Emailed, finally got a reply saying they would send tracking number the next day. No tracking number. FINALLY order has arrived and it's not what I ordered. Have ema... See more

Company replied

Rated 5 out of 5 stars

Outstanding service, I even ordered during Xmas, New Year bank holiday and my Curries Red Kola arrived days later. Living in England missing Scottish things has now closed as I can get my favourite so... See more

Company replied

Company details

  1. Soft Drinks Shop

Written by the company

Glencrest the Online Cash & Carry


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

91 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Outstanding Service

Outstanding Service. Ordered on Tuesday, received my goods on the Wednesday. All was in good order. Will definitely use again.

July 6, 2022
Unprompted review
Rated 5 out of 5 stars

Great people

Great people, one of the Best.
Ordered on Saturday evening, arrived early on Tuesday morning. Exactly what I ordered with no breakages or leaks.
AMAZING.

March 22, 2022
Unprompted review
Glencrest The Online Cash & Carry logo

Reply from Glencrest The Online Cash & Carry

Hi George, thank you so much for your kind review....very much appreciated!!

Rated 5 out of 5 stars

What A Refreshing Experience

Found Rockstar Fully Loaded was being produced again. Ordered it online by a company who sent me the wrong product. RAGE ENSUES. See the product available on Glencrest... Ordered and crossed fingers.

Product arrived NEXT DAY, packaged beautifully. Could not be happier. Will be back many times.

Thank you!

February 13, 2022
Unprompted review
Glencrest The Online Cash & Carry logo

Reply from Glencrest The Online Cash & Carry

Thanks for the review Thomas, much appreciated & enjoy your Rockstar!!

Rated 5 out of 5 stars

Outstanding service

Outstanding service, I even ordered during Xmas, New Year bank holiday and my Curries Red Kola arrived days later. Living in England missing Scottish things has now closed as I can get my favourite soft drink via Glencrest. Thanks Glencrest.

January 9, 2022
Unprompted review
Glencrest The Online Cash & Carry logo

Reply from Glencrest The Online Cash & Carry

Appreciate the review & kind comments....thanks Stevie !!

Rated 5 out of 5 stars

First time ordering few days ago great…

First time ordering few days ago great prices and fast delivery and very well packaged .. 5 star for making this mummas life easier haha thanks guys x

January 8, 2022
Unprompted review
Glencrest The Online Cash & Carry logo

Reply from Glencrest The Online Cash & Carry

Thank you so much for your review & kind words Cheryl, very much appreciated!!

Rated 3 out of 5 stars

Caution with Shelf life

Prices are reasonable, with a good range of products but i'm disappointed with the shelf life of the crisps.
A 32 pack of crisps should have longer than 5/6 weeks.
I contacted customer services, who fobbed me off.

December 16, 2021
Unprompted review
Glencrest The Online Cash & Carry logo

Reply from Glencrest The Online Cash & Carry

Hi Gareth sorry to hear about your disappointment with the date on the crisps on your order. I can see it was Tayto crisps which are a slight challenge as we import them from Ireland. The Wurster sauce flavour you purchased were I believe dated 22nd January 2022 so just over 6 weeks when they arrived with you 15th? They are manufactured with a maximum of 12 weeks date but in reality by the time they are warehoused, picked & shipped to us they will usually have an absolute MAXIMUM of 10 weeks. We order these every 2 weeks from Tayto who in turn only guarantee 6 weeks to us.....not ideal I agree but our choice is not stocking them.
I've spoken with our head of Customer Services who you spoke to & I'm again disappointed you feel he fobbed you off as he is a very experienced & long serving member of our team & will always be customer centric in finding a solution where he can.
If you drop an email to customerservices@glencrest.co.uk they will give you a code for a special discount on your next order, by way of an apology.

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