globalesim.app Reviews 660

Any problems. Connection was good

I am very happy I found GlobaleSIM, this is an excellent option to travel, and not pay overinflated roaming charges to your cellular carrier. I recently was in Havana, Cuba, and despite all the power failures, and communications issues going on in Cuba, my GlbaleSIM worked almost flawlessly, i say almost, becuase, thre are very few cell towers in havana, Cuba, and when the power fails, the towers loose power, and despite all that, my eSIM worked until the power was gone from the tower. All in All, I am extremely happy with the eSIM, and with the Customer service support! I stronly recomend it!

Had an issue with connection which was solved very quickley and efficiently by Mark.

Esim worked well in Italy. Had an issue with topup after my initial GB ended. Sent an email and the problem was fixed quickly by Globalesim, John Roel. All in all I can recommend

John Rael fixed my eSim issue under 10 minutes.

I had a problem activating my e sim in Albania but thanks to John Roel it worked wonderfully . He assisted me through every step and I successfully had my e sim activated and going. Big thanks to John

Had issues with the activation but John Roel from the support could help me realy fast and uncomplicated.

Can recommend Globalsim.app - they give you what they promise: Dataroaming in a foreign country.

1st plan in Costa Rica worked no problem. 2nd wouldnt work but customer service was quick at helping me and Mark fixed all my issues easily. Very useful esim

Never used Global e-Sim before and it was quick and easy. Will definitely use again.

Liked the ease of selecting a package and paying for it.

I also, forgot if I entered the right activation date and e-mailed support of help. Response was quick and information clear.

For Reference: GlobaleSim Receipt - Order #275253

Bought a Far East plan for several Asian countries, it worked fine on the first one (Indonesia) but stopped working on the second (Thailand), I contacted via chat and they issue a replacement eSim in no time, agent Gladys was very helpful and professional, overall an amazing customer service experience.

John Roel was extremely helpful in solving my issues. Thank you 🙏🏼

Great support and help several times.
I also want to make an extra big thank You to Mark, that helped us every step of the way. Super!!!!!

We bought data plan esims for our trip to panama. Our phones couldn't connect to the available networks, but with the help of Mark we could very quickly resolve the issue. The costumer service was patient and helpful. We have communicated via the chat.
We have bought esims for Kenya, Hawaii or Malaysia without any problems.

I had technical issues with the activation of the freshly purchased plan. The chatbot was useless and negative, but the human support team-member helped me out very professionally by a step-by-step assistance. Great job, good service.

Did not work on the fist day, later they issued 2 New QR Codes which worked immediately. In total 30 Mails forth and back.

My first eSIM for South Africa worked absolutely perfectly but I had an issue when I needed to get a second one. It installed exactly as it should do and I used it for a couple of hours, and then it simply stopped working! I had to get onto WiFi to contact the customer support (Fanie) who spent over 1 hour trying various things. In the end a replacement eSIM was issued which appears to be working ok….fingers crossed. So I was disappointed that the eSIM didn’t work as it should’ve done but pleased that Fanie resolved it for me.
UPDATE: I've now returned home from my trip and wanted to share my eSim experience. Other than the issue mentioned above which was successfully sorted out, I had no problems at all with my Globalesim's. I initially bought a 30-day 10GB data esim followed by a 10-day 2GB one. They worked well with good coverage and did exactly what I needed them to do. I would certainly recommend Globalesim based on that experience.

I had topped up my eSIM in Canada but I did not get the data. I contacted the customer service and Mark help me get the data in a couple of minutes. Thank you Mark

I did not receive QR-code after a purchase, so I turned to Customer Service and John Roel, service representative managed my problem very quickly.
Thanks a lot

John Roel helped me get my e-sim working in Kenya! Thanks!