Glow Organic Reviews 

265
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I now buy all my Skincare Products from Glow Organic. Based upon advice from G.O., I apply: Morning: All Seeing Eye Creme & Luxe Botanics Lightening Moisturiser Night: Luxe Marula Hydrating... See more

Rated 2 out of 5 stars

To clarify: the company is exceptionally fast and professional, but the product wasn't right for me. It caked onto my (generally dry and not so dirty) hair and I was not able to brush it out. It ended... See more

Rated 1 out of 5 stars

This company billed me for something I didn’t order. I have been charged $69.99 fraudulently.

Rated 3 out of 5 stars

I was disappointed with 2 out of 3 items. The Nui Foundation in Intense Taiao was described on the website as “Warm, light to medium shade, slightly darker than Taiao”, however it is not warm, just... See more

Company details

  1. Beauty Product Supplier

Written by the company

An online organic and natural beauty boutique, specialising in eco friendly, cruelty free, pure, safe cosmetics from around the world. All products have been curated by a professional makeup artist, and been thoroughly tested to ensure they are of the highest quality.


Contact info

3.1

Average

TrustScore 3 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(265)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service, I loved the fact that you can purchase samples and they give you a special discount for the full-size products.

October 1, 2018
Unprompted review
Rated 5 out of 5 stars

My Favourite Green Beauty Shop

This is my go-to online shop for all of my green beauty products; Glow Organic stock a wide variety of products that I have grown to love. I actually came across their website when I just started making the switch to natural & organic cosmetics and the website makes it so easy to navigate your way through everything (clunky outdated websites is a personal pet peeve). Delivery is always prompt and if you do have any questions, the team get back to you quickly - you won't have to wait weeks and chase them until kingdom come! I personally love that there is always something new, there are beauty tips, everything is just so beautifully put together and the products are selected carefully. You can see that the team put the effort into the customer journey which I absolutely adore!

September 28, 2018
Unprompted review
Rated 4 out of 5 stars

AGlow with Glow Oganics !

Really like Glow Organics , always receive the products well packaged and in good order !
The only thing I would say is It would be really nice if they stocked some more affordable lines as there are lots of very good cheaper organic products out there .

September 25, 2018
Unprompted review
Rated 5 out of 5 stars

A trusted curation of high quality products

I made the switch to natural, cruelty free beauty a few years ago and found I was spending a lot of money on products that didn't turn out to be any good - then I found Glow Organic! I trust in Mel to curate the very best products out there and never feel like I am wasting money which - for someone living on a stringent budget - is a delight. The postage and service is outstanding and I will use Glow Organic again and again!

September 25, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service

My order came so quickly, and was beautifully and sustainably packaged. I love the sample service too, just trying to work out what I'd like to sample! Very happy customer, just waiting for payday so I can order lovely non toxic products again.

September 25, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, fast delivery and a great range of natural cosmetics. I highly recommend it.

September 25, 2018
Unprompted review
Rated 5 out of 5 stars

As always superb

As always superb- I've been buying a lot from these guys - excellent service, quick and friendly responses to queries, and of course great product. I am now a total fan of Hynt and have revamped my entire makeup bag in that direction.

September 25, 2018
Unprompted review
Rated 5 out of 5 stars

I never wore make up due to allergies

I never wore make up due to allergies. I came across your website and found how much of a huge range you have of organic kind to skin make up and body products. First purchase I ordered few weeks back. Never felt happy and confident to wear make up again. Thank you Glow Organic x

September 25, 2018
Unprompted review
Rated 5 out of 5 stars

Just so wonderful

It’s always a true pleasure shopping with Glow Organic. Shipping is fast, items are thoughtfully packaged, and the products are always excellent quality. This is my favourite store!

September 25, 2018
Unprompted review
Rated 4 out of 5 stars

Fast delivery - erratic sample quantities

Fast delivery of my order and everything came as requested. The only downside was that I had ordered 4 samples of different lipsticks to see what they were like in person before buying - the quantities that came in the sample pots were vastly different!! Two of the four had next to nothing in them - considering you pay the same amount for each sample, I would expect an equal sample amount in each pot.

August 19, 2018
Unprompted review
Rated 4 out of 5 stars

I ordered some samples from Glow…

I ordered some samples from Glow Organic and from the information available on the website I expected 5g pots of samples. I was puzzled when I received the samples with a small scraping of product inside.
I contacted Glow Organic, as I thought there must have been a mistake and Mel responded explaining that the pots were 5gs but the provided a small sample for you to try plus a discount code to allow you to purchase the full sized item cheaper. She did however offer to send me another set of samples for me to try the products again. I did not managed to respond to her email for a few days and another set of samples arrived before I had chance to write a reply!
So despite the small confusion at the beginning, I received good customer service from Mel at Glow Organic and I would use them again. The only suggestion I can make is to put a little note on the website explaining the sample sizes! 😊

August 8, 2018
Unprompted review
Rated 5 out of 5 stars

A "glowing" review

Lovely website - informative and interesting
Items purchased despatched the same day
Pleased with items and service :)

August 3, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look