Go Smart Repair Reviews 1,779

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 469 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being courteous, friendly, and professional, often highlighting their promptness and clear communication regarding arrival times and the repair process. The service provided is frequently described as excellent, with many noting the efficiency and ease of their overall experience, from initial contact to job completion. Reviewers are particularly impressed with the high quality of the repair work, often stating that their cars look brand new or even better than before, with undetectable repairs and perfect finishes. The products used and the overall customer service also receive strong positive feedback, with many recommending the company's services and expressing satisfaction with the caring attitude and support received. A few other people also felt that the technicians went above and beyond, even buffing out additional small imperfections not initially part of the repair.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and professional service... See more

Quality

Reviewers consistently express high satisfaction with the quality of workmanship, often describing repairs as... See more

Product

Customers consistently express satisfaction with the product, often stating that repairs make items look... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time Mick Shelly has come to repair damage by someone opening their car door on mine. Highly professional. Courteous and friendly.. Repairs and resprays are completed with great care and... See more

Rated 5 out of 5 stars

Discovered damage to one alloy wheel, almost certainly down to a pothole and the general poor condition of our roads. Go Smart Repair we’re appointed by insurers to undertake the repair. Overall exper... See more

Rated 5 out of 5 stars

After contacting Ethan at GO-Smart Repairs via my insurance company he kept me updated with my scheduled appointment. The day before Rhys (the technician)confirmed the appointment time, & also let me... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

5 star service

Excellent service from Rhys Wake who did an amazing job of repairing scratches and scuffs on the offside rear of my car.

Rhys gave me an idea beforehand of when he would arrive, then arrived on time, was polite and friendly and now the rear of my car looks like new.

Would definitely recommend.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Toby provided an excellent service

Toby provided an excellent service. He was thorough, careful and mindful of the impact repairs at home can have on neighbours. The finish is excellent and the repair undetectable. Great job. Recommended.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

My car was recently repaired by Mikey…

My car was recently repaired by Mikey Ould, and I'm super happy! His communication was excellent, he kept me updated and then did a brilliant job on the day! All the scratches & marks have completely gone, he comes highly recommended from me! 🤩

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Mike

Mike, turned up in and carried out the repair in between showers. Demonstrating his ability, professionalism and skills. Thanks for your support and the work you have done today.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I acknowledged the technician Rhys Wake…

I acknowledged the technician Rhys Wake who did my repair work recently. It was very remiss of not to mention and thank Harry, Dylan and Ethan for their excellent support in arranging the repair, coordinating and date plus providing detailed confirmation and requirements for the fulfilment of the wheel rim repair - cheers guys !

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Paintwork repair

Grant arrived promptly and was very pleasant. He did an excellent job removing some scratches on my red Honda Jazz. I was very pleased and would highly recommend him. Thank you Grant!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and work

Rhys turned up on time and was very professional and friendly. Did not make a fuss about having to squeeze his van into neighbours narrow driveway! Took about two hours which is what he said and did an excellent job on the scuffs and scratches .

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Michael is a magician.

Michael has come out to us a couple of times and worked his magic. Our alloys literally look like new after his work. A true craftsman.

He is also punctual, polite, flexible and professional. Couldn't recommend more.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, from taking my car in to collecting it. Ready on time , job well done from start to finish. Can't recommend highly enough.

May 8, 2026
Unprompted review

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