Go Smart Repair Reviews 

1,832
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 480 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and efficient, often going above and beyond expectations. People frequently highlight the exceptional quality of the service and product, noting that repairs are often described as flawless, making items look as good as new or even better. Reviewers appreciate the punctuality and clear communication regarding arrival times and job details, contributing to a smooth and convenient experience. The attention to detail and high standards of workmanship are repeatedly mentioned, leading to widespread satisfaction among consumers.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising technicians for their excellent service and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and flawless results... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction that their car parts,... See more

Customer service

Customers had positive experiences with customer service, often highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more

Rated 5 out of 5 stars

5 ☆ all round! Have had perfect repair work done before and latest work up to technician's excellent standard! He takes great care with the task, protecting surroundings and produces a flawless finish... See more

Rated 5 out of 5 stars

Third time Mick Shelly has come to repair damage by someone opening their car door on mine. Highly professional. Courteous and friendly.. Repairs and resprays are completed with great care and... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,832)

449 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow what can I say except what an…

Wow what can I say except what an amazing job Rhys Wake has done on my alloy wheel, it looks like new again. I am so happy 😀
Rhys kept me informed of the time he would be arriving and was professional , courteous and friendly. I can’t thank him enough.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

First time having Go Smart out to fix…

First time having Go Smart out to fix some damage to my vehicle and got the pleasure of Mick Shelly attending. Great technician, great communication and just all round lovely to chat to. Would highly recommend Mick to anyone needing repairs. Thank you for an amazing service!

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great repair job

Thank you Mick Shelley for a great repair job on my car. Mick arrived at the agreed time and was very professional. I’m very happy with the result.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Go Smart Repair - Mick Shelly

Go Smart Repair carried out a bodywork repair on my vehicle today and I’m extremely pleased with the result. The quality of workmanship was excellent, the finish looks like new, and the attention to detail was outstanding.
I would highly recommend Mick Shelly to anyone looking for a high-quality repair. Great service and a fantastic end result.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly Recommended

Our technician, Rhys, was excellent from start to finish. Communication before the day of repair was clear and efficient, and Rhys was accommodating in sliding the repair forward so that the job would not clash with another appointment.
On the day, Rhys arrived early, was friendly and courteous, and completed the repair with minimal fuss and speedy time.
I would absolutely recommend Go Smart Repair based on my experience, especially in relation to Rhys.
Thank youtho

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

This was my second repair done and I was so happy that it was the same technician as last time. I was kept informed all the time and he was flexible with the time. The repair was 5 star and quick.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Job

Mick arrived on time and was very friendly and personable. He was very diligent and did a lovely job. Would highly recommend.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing job by Mick

Amazing job by Mick. Very friendly and was eager to take on the job. I had a couple of chips on the edge of the door, a tricky location, but he returned it to the state of a brand new door. It was all done in just over an hour. Would highly recommend.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

Excellent service from Rhys Wake who did an amazing job of repairing scratches and scuffs on the offside rear of my car.

Rhys gave me an idea beforehand of when he would arrive, then arrived on time, was polite and friendly and now the rear of my car looks like new.

Would definitely recommend.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Toby provided an excellent service

Toby provided an excellent service. He was thorough, careful and mindful of the impact repairs at home can have on neighbours. The finish is excellent and the repair undetectable. Great job. Recommended.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

My car was recently repaired by Mikey…

My car was recently repaired by Mikey Ould, and I'm super happy! His communication was excellent, he kept me updated and then did a brilliant job on the day! All the scratches & marks have completely gone, he comes highly recommended from me! 🤩

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Mike

Mike, turned up in and carried out the repair in between showers. Demonstrating his ability, professionalism and skills. Thanks for your support and the work you have done today.

May 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look