Go Smart Repair Reviews 

1,834
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 480 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and efficient, often going above and beyond expectations. People frequently highlight the exceptional quality of the service and product, noting that repairs are often described as flawless, making items look as good as new or even better. Reviewers appreciate the punctuality and clear communication regarding arrival times and job details, contributing to a smooth and convenient experience. The attention to detail and high standards of workmanship are repeatedly mentioned, leading to widespread satisfaction among consumers.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising technicians for their excellent service and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and flawless results... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction that their car parts,... See more

Customer service

Customers had positive experiences with customer service, often highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more

Rated 5 out of 5 stars

5 ☆ all round! Have had perfect repair work done before and latest work up to technician's excellent standard! He takes great care with the task, protecting surroundings and produces a flawless finish... See more

Rated 5 out of 5 stars

Third time Mick Shelly has come to repair damage by someone opening their car door on mine. Highly professional. Courteous and friendly.. Repairs and resprays are completed with great care and... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,834)

452 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mike

Mike, turned up in and carried out the repair in between showers. Demonstrating his ability, professionalism and skills. Thanks for your support and the work you have done today.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I acknowledged the technician Rhys Wake…

I acknowledged the technician Rhys Wake who did my repair work recently. It was very remiss of not to mention and thank Harry, Dylan and Ethan for their excellent support in arranging the repair, coordinating and date plus providing detailed confirmation and requirements for the fulfilment of the wheel rim repair - cheers guys !

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Paintwork repair

Grant arrived promptly and was very pleasant. He did an excellent job removing some scratches on my red Honda Jazz. I was very pleased and would highly recommend him. Thank you Grant!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and work

Rhys turned up on time and was very professional and friendly. Did not make a fuss about having to squeeze his van into neighbours narrow driveway! Took about two hours which is what he said and did an excellent job on the scuffs and scratches .

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Michael is a magician.

Michael has come out to us a couple of times and worked his magic. Our alloys literally look like new after his work. A true craftsman.

He is also punctual, polite, flexible and professional. Couldn't recommend more.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, from taking my car in to collecting it. Ready on time , job well done from start to finish. Can't recommend highly enough.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Third time Mick Shelly has come to…

Third time Mick Shelly has come to repair damage by someone opening their car door on mine.
Highly professional. Courteous and friendly.. Repairs and resprays are completed with great care and attention.
He was able to adjust his schedule today as he knew we had an appointment later in the day. Always a pleasure to deal with him .

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great communication, and time keeping, friendly, and skilled at doing the work, very happy with overall service.
Mikey Ould was very professional and pleasant.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary!!!

Grant arrived on time (to the minute)
Polite and cheerful
Did a superb professional job
Fully recommend him and his company.

May 5, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look