Go Smart Repair Reviews 

1,835
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 480 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and efficient, often going above and beyond expectations. People frequently highlight the exceptional quality of the service and product, noting that repairs are often described as flawless, making items look as good as new or even better. Reviewers appreciate the punctuality and clear communication regarding arrival times and job details, contributing to a smooth and convenient experience. The attention to detail and high standards of workmanship are repeatedly mentioned, leading to widespread satisfaction among consumers.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising technicians for their excellent service and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and flawless results... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction that their car parts,... See more

Customer service

Customers had positive experiences with customer service, often highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more

Rated 5 out of 5 stars

5 ☆ all round! Have had perfect repair work done before and latest work up to technician's excellent standard! He takes great care with the task, protecting surroundings and produces a flawless finish... See more

Rated 5 out of 5 stars

Third time Mick Shelly has come to repair damage by someone opening their car door on mine. Highly professional. Courteous and friendly.. Repairs and resprays are completed with great care and... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,835)

454 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exemplary!!!

Grant arrived on time (to the minute)
Polite and cheerful
Did a superb professional job
Fully recommend him and his company.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Go smart repair

Booked a go smart repair. Was notified the day before of the time slot. Grant arrived promptly and immediately started work. Great professional service all round and excellent job completed.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Mick Kelly

Had Mick Kelly as my guy and honestly he is one of the best. Really good customer service he was chatty , friendly , great humour! He really good at his job to like the work he does was the best, can’t pair him much more :)

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Like new!

Mike was excellent. He did a fantastic job on my wheel. Clearly takes pride in his work and has a great personality.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent paint repair Service

Excellent, prompt and polite service. The skill care and level of workmanship are beyond reproach. I can't see any sign of the damage (dent and paint chips) since being repaired.
I would definitely recommend to anyone and would use again.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great overall experience

Great overall experience. Right through from initial communication in setting up the appointment through to the great quality of the finished product

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Mick is very professional

Mick provided his service promptly. He explained to us very clearly the repair options and how it would look like. We felt like he treated our car repairs like it would be his own car. Mick is very friendly and very professional. We would recommend his service to anyone.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Vehicle repairs

Grant, the technician just gets on with the job in hand. Very efficient, very good customer service skills. A friendly man who respects your vehicle and does an excellent job. No complaints

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Alloy Wheel Refurbishing

Mike Hammett the technician rang before hand gave me an arrival time,
he arrived at my home at the stated time.
To refurbish my alloy wheel and it was a superb job it look so good it could have passed inspection as a new wheel.
Would highly recommend Mike and use his services again should the need arise.

April 20, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look