Go Smart Repair Reviews 

1,830
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 480 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and efficient, often going above and beyond expectations. People frequently highlight the exceptional quality of the service and product, noting that repairs are often described as flawless, making items look as good as new or even better. Reviewers appreciate the punctuality and clear communication regarding arrival times and job details, contributing to a smooth and convenient experience. The attention to detail and high standards of workmanship are repeatedly mentioned, leading to widespread satisfaction among consumers.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising technicians for their excellent service and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and flawless results... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction that their car parts,... See more

Customer service

Customers had positive experiences with customer service, often highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more

Rated 5 out of 5 stars

5 ☆ all round! Have had perfect repair work done before and latest work up to technician's excellent standard! He takes great care with the task, protecting surroundings and produces a flawless finish... See more

Rated 5 out of 5 stars

Third time Mick Shelly has come to repair damage by someone opening their car door on mine. Highly professional. Courteous and friendly.. Repairs and resprays are completed with great care and... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,830)

449 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alistair was a pleasure to have to…

Alistair was a pleasure to have to compete my repair. Polite & he took great care with his work, meaning I was very extremely pleased with the completed job. I definitely recommend Go Smart Repair & when I get my new car I’ll be buying this cover again.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

A job well done.

Rhys, came to me today, polite good humoured and a really nice lad. Everything seems to be of an excellent standard.
I was pleased with the work done.
Messaged to ask if he could come earlier as he was ahead of time which he did.
Thank you.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Smart repair

Grant came to my house to carry out a smart repair on some scratches. He was friendly, professional, and punctual, and did a great job. I would happily recommend him.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Claim dealt with efficiently as always

Claim dealt with efficiently as always. Mick Shelly calls in advance to confirm the time, and in this case managed to bring my repair forward to suit my schedule. Excellent repair to my scuffed wheel which looks as good as new.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great Job!

From start to finish. Great job! Informed me that you were on your way, on time, polite, professional and what a fantastic result! Good to meet you Michael H. Thanks

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Sparkling Alloy Wheels

Mike was very efficient and professional, told us exactly when he'd be arriving and how long the job would take.
An excellent job; my 4 alloy wheels now look better than new!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

This gentleman turned up a, week early which was very excellent for me as I had a full day on the day he was booked in. Turned up and did a great job I was very happy.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Grant came early and buffed out the scratch on the car and has done a really good job. Would definitely recommend using his services

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Grant did amazing repairs on my car

Grant did amazing repairs on my car, he turned up promptly and was very polite and friendly and even repaired and resprayed my front bumper along with my side which was badly scuffed. Thank you, my car is like new again! I am very happy.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Wow what can I say except what an…

Wow what can I say except what an amazing job Rhys Wake has done on my alloy wheel, it looks like new again. I am so happy 😀
Rhys kept me informed of the time he would be arriving and was professional , courteous and friendly. I can’t thank him enough.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

First time having Go Smart out to fix…

First time having Go Smart out to fix some damage to my vehicle and got the pleasure of Mick Shelly attending. Great technician, great communication and just all round lovely to chat to. Would highly recommend Mick to anyone needing repairs. Thank you for an amazing service!

May 21, 2026
Unprompted review

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