Walsall Council MOT Test Centre Reviews 

Used today for the first time. Excellent experience, glad I have found them. Good customer service, and honest service. Will definitely be using them again in future. Thank you

Unlike many test center's they do not carry out remedial work so you are sure to get an honest test. Used this place for many years and always found them to be polite friendly and helpful. The staff are smart and test area is clean, spacious and uncluttered.
The waiting area is comfortable and clean with good toilets. Book early as they slots quickly fill up.
10\10 Walsall Council.

The best service I have received from an organisation in an awfully long time:
Efficient to book and a lovely, understanding lady on other end of phone.
Straightforward to find.
Easy to deal with.
Quick and efficient service from all staff on the day with no one trying to fiddle more money out of you - a refreshing change!
Great......thank you.

Assistant was helpful and obliging when booking my MOT.
Effortless and easy when delivering car at the MOT centre.
Mechanic was helpful and informative when collecting car and MOT certificate.

Great customer service vehicle was booked in to preserve my expiry date.
Had a courtesy call the day before as a reminder of the booking. My car would have failed due to a headlight out of adjustment however the tester completed a simple headlamp adjustment which put things right and the car passed.

Different again from the local garages i have used previously who basically are touting for work.

Cant fault the process from start to finish, well done Walsall Council MOT centre you have won another long standing customer wouldnt consider going anywhere else in the future.
If you want an honest MOT this is the place to go.
Highly recommended.

Excellent service from making booking through to completion of mot test,will always use them in the future,cannot recommend highly enough
Patrick McDonnell

I take all my vehicles and the moms here as I trust them, the admin and testers are always polite friendly and courteous, and they were happy to try my Motorhome on the ramp before my test date to make sure it would fit,(extra long wheelbase). Saving me a trip to Birmingham. Thank you .

Very efficient, unbiased MOT test (as usual). After I had to cancel my initial appointment (due to realising I had to isolate after a flight) Ricky was able to re-book me after a late cancellation (I live close by). The station has a viewing window and looking through I saw that the testing was very methodical and careful. Top marks too for the lady who quickly rebooked me for the retest.

Very straightforward booking-in process MOT test very fair,only failing on one item Retest free & seen very quickly All staff very helpful & friendly Will recommend & use again next year 5 star service This was my first visit to this centre as I had previously used a local independant garage However,I felt car was being failed on too many issues which I believe did not need addressing for an MOT pass to be issued I feel this test was fairer,& only failed due to broken coil spring,easy cheap fix They have no vested interest in finding fault as they do not carry out repair work un-like independant garages often do Thank you again

Very pleasant admin to initially book MOT slot and then a call the day before as a reminder! Extremely pleasant initial greeting on arrival (MOT time is very stressful!) and again from MOT operative HS Uppal. He had to fail my car on a light being the wrong colour (I had previously lived abroad) yet he replaced it for me and subsequently passed the vehicle!
Unfortunately, the rear heated screen now no longer works which is the only negative on the visit :(

Good experience all round. First time I have used them, will use them again. Most impressive thing was when I phoned them to book, message said "leave details and we'll phone you back" - Ricky did phone me back!

Always use this MOT test centre, friendly staff and first class technicians. At a recent MOT test it was discovered that the main dealer I had used to fit a rear brake caliper had left a bolt out resulting in a major defect MOT failure. Thankfully the Council MOT technician spotted this and probably prevented a serious incident.

Keith Hunt very helpful staff have used this mot station for 12 years feel safe knowing my car has had a proper mot would not use anybody else thank all your staff for first class service

Staff were friendly and helpful from the initial telephone conversation to when I arrived. Once I had arrived, payment was taken and my car was pretty much taken straight in.

I will definitely be recommending to family and friends - fast, honest and reliable!

Always get a fair mot exam , have used them for years. As they do not do repairs they have no reason to fail your car to get extra work and money out of you. If your car does fail it will be for a genuine reason, keep up the good work lads and lasses.

I have taken my car to Walsall Council MOT Test Centre since the day I started driving. I would never use anywhere else, they are genuine, honest and trustworthy. The staff are welcoming and very helpful and you never feel out of place being a woman.

This is the 5th year I have used this test centre for my Mini, even though I don’t live in Walsall. I like it because they have no interest in failing your car as they don’t do repairs, so you can trust them to be honest. There’s a nice clean comfortable waiting area, with drink facilities while you wait, and a clear viewing area you can watch the MOT being done if you want. The staff are really friendly. Very highly recommended.

Once again an excellent and professional service. I have used Walsall Council MOT center since it first opened in Norfolk Place and was concerned when they moved to Brownhills, but I am so glad that I decided to that the little extra journey time would be worth it. Thanks.
Reg Lea.

Overall, a very good set-up. Friendly staff and good service.

Excellent Service

Really positive experience

Professional, excellent service and nice helpful people.