Walsall Council MOT Test Centre Reviews 

Brilliant from booking to MOT test including covid precautions, can't fault them and they are always courteous, and with the reassurance that they aren't looking for work, and cheaper then a lot of other test centers, I do recommend them to friends and family .

Had a MOT 11 December everything O.k. except for a perished tyre which was a fail, so I told examiner Nick I had a brand new spare in my boot and asked him if I put it on he would pass it, Nick wary of insurance problems kindly sorted out for Adam another most helpful member of staff to fit my spare and then Nick passed it, but had to give me a fail first, so I would like to thank them both for saving me a 30 mile round trip, another person I find most helpful with her cheery attitude is Beth, the only thing that spoilt the day was witnessing the agro she had to suffer from an irate customer who was completely in the wrong and yet she handled the situation perfectly, well done Beth and thanks again everybody.

I have taken both my cars of my wife and I for several years now because I can rely on an impartial unbiased inspection. We all want our cars to be safe and reliable but not fail on made up trivia that some of the well known garages find so that they can repair it!
The premises are spotless and the frontline office staff very efficient and courteous. The inspection staff look and behave in a professional manner. You know that if you have a fail that it is a genuine non compliance with VOSA regulations and everything is explained to you as well as being documented. You then have 10 working days to effect repairs and to represent the car for inspection at no extra cost of the original MOT. Telephone booking is really easy and all you have to do is present your vehicle at the appointed time. Straightforward, no nonsense, impartial and unbiased. Brilliant service. What more could you want?

I have been taking my cars to the council's testing centres for over 20 years now and have always been extreemly satisfied with the level of service. My last test was this last monday evening and again everything was spot on. I can highley recommend this centre.

The MOT premises are extremely clean and adhere to all of the current Covid guidelines making it a safe environment to take your vehicle. The staff are very professional, booking is easy and you just have to turn up at your allotted time. No fuss , and i will be going there in future and I will recommend it to friends and family.

19/10/2020
Took my car there today for its MOT and the level of customer service I received from the MOT testing technician 'H' was exceptional. Not only is the place spotlessly clean with very good waiting facilities for customers, but the three bays they use are kept immaculate. Now back to H, I watched him do my test through the viewing window and you can see the way he goes about the job he is a very experienced technician. Then after about 10 minutes he came out to me (covid compliant, mask on etc) with a work light he found under the bonnet, it was mine which I forgot about a few days ago! He went back to complete the MOT and I watched him inspect the exhaust, then he went to get something from some draws at the back of the bays. He then spent a few minutes doing something at the front and back of the exhaust. Continuing on I watched as he checked the brakes on the rolling road etc. Then as the test looked like it was over H went back to his draws and started doing something on the side of the car, again just a few minutes. The test was now over and my car parked back in the MOT parking bays outside. H came over to me to tell me that it had passed and then went on to say the new exhaust I had fitted a week earlier had not been completely sealed at the joints a there was a very slight blow at the front and back so he rubbed in a bit of sealing putty he had in the bay. Not only that but he put a new bulb in my side flasher! I was so grateful and offered to give H something for his trouble and the bulb etc but he would not accept anything. I have never had such level of service in all the 44 years of various MOT providers. Needless to say you have a customer for life and there are four cars in my household. Plus I will recommend to everyone. You are lucky to have such a wonderful, skilled and experience technician in 'H'.

Trevor Gibbons
Streetly
Ordinary general public motorist