Had a combi boiler installed after suffering with old fashioned system. Ronnie and Paul did a great job of installation and were very clean and tidy completing job same day. Also had Richard install... See more
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Review summary
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Reviews shaping this summary
Oh my goodness this company is amazing. Our insurance company made things very difficult. They sent a plumber who spent approx 3 minutes in my kitchen then said he couldn’t do anything. Then th... See more
Company replied
professional, honest and efficient. i was recommended gogo after getting a few extortionate quotes from other companies for a new boiler installation. british gas + pimlico quoted me £5-6k for manadat... See more
Company replied
Cannot recommend Richard from gogo boilers enough. Despite me knowing absolutely nothing about my boiler or heating he never talks down to me. Always fully explains things. I always leave understandin... See more
Company replied
Company details
Written by the company
GOGO Boilers are a family run business where quality of service and the needs of the customer always come first. With the absolute commitment of our staff, we aim is to meet your needs and make a positive contribution to your energy efficiency. With over 35 years of specialist industry experience we have provided a wide range of services including boiler installation, servicing, breakdown and repairs. We can also provide landlord gas safety certificates, power flushing and many other services. Our engineers are fully Gas Safe registered and trained to the highest standard of customer service to ensure we can maintain and repair heating and boiler equipment of all types, make and age at competitive prices. We specialise in the installation of a vast array of products to suit every budget, with finance package options available to help that unexpected expense become a lot more manageable at a time of need.
Contact info
344 Footscray road , SE9 2EB, New Eltham , United Kingdom
- 0203 137 6440
- marketing@gogoboilers.co.uk
- gogoboilers.co.uk
4.7
Excellent
374 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic lady plumber went over and…
Fantastic lady plumber went over and above to ensure the taps were fitted perfectly
January 12, 2024
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We're happy to hear that our lady plumber delivered exceptional service and ensured the taps were fitted perfectly. It's always our priority to provide top-notch service and exceed expectations.
If you have any more plumbing needs in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
Kind regards,
Customer service department
Trustworthy
The engineer was very professional and thorough. He very quickly identified the problem but encouraged me to contact the manufacturer as the boiler was still under warranty. I appreciated that he was giving me the best advice, rather than encouraging me to spend money unnecessarily. I will definitely turn to them again in the future.
January 24, 2024
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We are glad to hear that our engineer provided you with professional and thorough service.
We strive to always prioritize our customer's best interests, and we are glad that you appreciated our advice to contact the manufacturer for a warranty claim. We are always here to assist you in the future, and we look forward to serving you again. Thank you for choosing us!
Kind regards,
Customer service department
Great workmanship and very caring
The company was very accommodating and realised the urgency of the problem of having an aging boiler which we weren't prepared to change just yet during a cold snap. Instead of just trying to sell us a new boiler they were really respectful and sent someone round quickly to deal with the issue which wasn't an easy job. It felt like we could really trust them as a company and cared about what we thought of their workmanship. Thay will be our go to plumbers from now in. Thanks
January 10, 2024
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind review. We truly appreciate your trust in our company and we're thrilled to hear that we were able to meet your expectations. Our team always aims to provide the best possible service and it's great to know that we were able to address your urgent boiler issue promptly.
We are delighted to be your go-to engineers from now on and we look forward to serving you in the future.
Best regards,
Customer service department
I had a lead pipe leak somewhere within…
I had a lead pipe leak somewhere within the wall Richard located the leak and promptly replaced the pipe, which enabled me to have hot water! The job was completed with replastering and painting the area to a high standard. Happy to recommend go go boilers
January 3, 2024
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you for your positive feedback! We are glad to hear that Richard was able to quickly find and fix the lead pipe leak, restoring your hot water. We are also glad that you were pleased with the replastering and painting that was done to a high standard.
We appreciate your recommendation and look forward to serving you again in the future.
Kind regards,
Customer service department
Excellent service from GoGo Boilers
Excellent service from GoGo Boilers. Right from the start, the person I spoke to in the office went out of his way to book me an appointment as soon as possible to have a dripping kitchen tap fixed. Gabby arrived on time on the day, sourced an identical replacement tap and went to get it. Returned and fitted it within an hour. She was polite, helpful and extremely good at her job. Would highly recommend GoGo Boilers.
January 11, 2024
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you for your kind words! We really appreciate your positive review of our service. We pride ourselves on our efficient and friendly customer service, and we're glad that we were able to help with your dripping kitchen tap issue. I will pass on your compliments to both our office staff and Gabby, as they always go above and beyond to ensure customer satisfaction.
Thank you for recommending us, and we look forward to serving you again in the future.
Best regards,
Customer service department
Great people great price!
I called this morning and have already had our query dealt with. Not only were they quick but done the job with a smile on their face and at a very reasonable price. Our engineer was Gabby and was fantastic. Would 100% recommend!
January 11, 2024
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you for taking the time to leave such a positive review! We're glad to hear that your query was dealt with promptly and with a smile. We'll make sure to pass along your kind words to Gabby.
Should you need any assistance in the future, we'll be more than happy to help.
Thank you for recommending us!
Kind regards,
Customer service department
Leaking shower valve
Gabby was brilliant!!
Very honest and good at her job.
Well done and thank you
January 10, 2024
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind words and positive feedback about Gabby. We greatly appreciate you taking the time to share your thoughts. It's always our goal to provide exceptional service, and we're delighted to know that Gabby succeeded in meeting your expectations.
Kind regards,
Customer service department
Boiler was not happy- GoGo Boilers sorted it!
Boiler was not happy, Dave T from GoGo Boilers came round did some investigation and found the issue and resolved. Great service - recommended A+
December 12, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind review of our service. We take great pride in providing excellent service, and it's fantastic to know that we have met your expectations.
Your recommendation means a lot to us and we truly appreciate your support. If you ever need any assistance with your boiler again, please don't hesitate to reach out. We'll be more than happy to help.
Kind regards,
Customer service department
Boiler installation
I needed to have boiler replaced quickly due to the old one leaking badly. Sharon & Steve were a massive help moving the original boiler installation date forward so I would not be without hot water or heating for xmas period,which would have been a strong possibility if they had not helped us . The 2 guys who came to do the installation arrived early, tidying the site when they left and talked us though the new boiler features.Go Go boilers were a massive help to me and I would recommend them , great service.
December 20, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We are thrilled to hear that Sharon and Steve were able to assist you in moving up the installation date and preventing any inconvenience during the Christmas period. We understand how important it is to have hot water and heating, especially during the holiday season.
Also, it's great to know that the installation team arrived early and left the site tidy. We always strive to provide a seamless and professional experience for our customers.
We truly appreciate your recommendation and your trust in our services. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us. We are here to help!
Warm regards,
Customer service department
Booked a boiler service with GoGo…
Booked a boiler service with GoGo Boilers. Dave called to let me know he was on his way, he was friendly, professional and knowledgeable. Would definitely recommend.
Also I found that the web enquiry communication was great, quick responses and very accommodating.
December 14, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We truly appreciate your recommendation and are glad that you had a positive experience with our engineer, Dave. Our team works hard to provide excellent customer service and communication, so it's great to hear that you found our web enquiry communication to be quick and accommodating. If you have any further questions or need assistance in the future, please don't hesitate to contact us. Thanks again for choosing us!
Kind regards,
Customer service department
Great service
Easy to contact, Dave T did the job and went the extra mile to get my boiler fixed within the day.
December 14, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We're thrilled to hear that our engineer, Dave T, went above and beyond to fix your boiler the same day. We take pride in providing efficient and reliable service to our customers.
If you ever need assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback!
Kind regards,
Customer service department
1st time used
The engineer phoned to say he was on his way. Arrived promptly, and carried out service on my boiler. Friendly, clean and professional. Would highly recommend
December 11, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We really appreciate your positive feedback. It was a pleasure serving you. If you ever need our services again, please don't hesitate to reach out. We value your recommendation and look forward to assisting you in the future.
Kind regards,
Customer service department
Best boiler service in SE London
It has been a few years already that we are using the services provided by Gogo Boilers. The company is the best in our area, always providing top service. Everybody is super helpful and nice.
December 5, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for taking the time to share your wonderful experience with us. We truly appreciate your kind words and are thrilled to hear that you have been consistently satisfied with our services over the past few years.
Your positive feedback serves as a great motivation for our team to continue delivering exceptional service in the future. We are grateful for your continued support and trust in our company.
Best regards,
Customer service department
Excellent service and customer care
December 6, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind words! We greatly appreciate your feedback and hope to have the pleasure of serving you again in the future.
Best regards,
Customer service department
Excellent service
Excellent service - old boiler broke down an engineer came to inspect same day and new boiler installed and up and running two days later.
November 30, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you for your kind review! We are thrilled to hear that you were satisfied with our service. Our team always strives to provide timely and efficient solutions to our customers, and we're glad we were able to quickly address your boiler issue and install a new one.
If you have any other questions or need further assistance, please feel free to reach out. We value your feedback and look forward to serving you again in the future.
Kind regards,
Customer service department
Excellent service and very helpful
Excellent service and very helpful, thank you Dave T 👍
December 4, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for taking the time to leave such a kind review for our services. We are thrilled to hear that you had an excellent experience and found our team to be helpful.
Kind regards,
Customer service department
Boiler service
Boiler service, quick response good service and price.
November 29, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind words and positive review! We greatly appreciate your feedback and are thrilled to hear that you were satisfied with our boiler service.
Best Regards,
Customer service department
Excellent service provided by Gabby who…
Excellent service provided by Gabby who installed a replacement kitchen tap and levelled up the waste pipe under the sink. I have used GoGo boilers several times as they are local, fairly priced and do an excellent job each time.
November 20, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind feedback and for choosing us for your plumbing needs! We're thrilled to hear that Gabby provided excellent service and took care of your kitchen tap replacement and waste pipe leveling. We take pride in offering quality workmanship and fair pricing to our local customers.
If you ever need any further assistance, please don't hesitate to reach out. Thanks again for your support!
Kind regards,
Customer service department
very quick response time
very quick response time, job done, very tidy, good price.
November 2, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with our quick response time, completion of the job, and attention to tidiness. Providing excellent service at a fair price is our priority, and we're glad that we could meet your expectations. If you ever need assistance again in the future, please don't hesitate to reach out!
Kind regards,
Customer service department
Me and my mum and niece in last three…
Me and my mum and niece in last three months had 3 boilers fitted by gogo boilers Steve sorted out great service and price job well done
November 22, 2023
Unprompted review
Reply from GoGo Boilers Plumbing and Heating
Thank you so much for your positive review! We're glad to hear that you and your family had a great experience with us. We strive to provide excellent service and reasonable prices for all our customers. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us. Thanks again!
Kind regards,
Customer service department
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