GoHenry Reviews 11,772

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,158 reviews, reviewers had a great experience with this company. Customers are really happy with the product, highlighting its effectiveness in teaching children about money management and financial independence. Many appreciate the ease of use for both parents and children, the ability to track spending, and the flexibility of managing settings and topping up accounts. People also find the card useful for saving and learning essential life skills. However, some people were dissatisfied with certain aspects of the app and payment system. Issues mentioned include receiving allowance reminders despite manual payments, a limited number of lessons and uses for earned XP, and occasional app loading problems. Some customers also reported difficulties with card functionality on buses and challenges with money deposit schemes, including unexpected charges and confusing billing.

What people talk about most

User experience

Reviewers express satisfaction with the user experience, highlighting the app's ease of use and navigation.... See more

Application

Consumers find the app to be ambiguous. Many reviewers praise its ease of use, with some calling it "fab" and... See more

Payment

Users describe ambiguous interactions with payment. While some customers appreciate the ease of adding money... See more

Product

Clients share positive opinions on product, highlighting its effectiveness in teaching children about money... See more

Value for money

Customers generally find the service offers good value for money, especially for teaching children about... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's very good. The only issue i have is if you pay manually before the allowance is due to your child, you are hit with allowance reminders through email/texts it wasn't paid directly through them.

Company replied

Rated 4 out of 5 stars

What I have noticed is that there is not very many lessons to do and nothing to do with the xp you earn. You can earn xp by doing the money missions apart from as far as I can remember there aren't ve... See more

Company replied

Rated 4 out of 5 stars

Very handy, but constantly asks me to set up my son's pocket money, when I don't use it for that and no way to turn it off. Sometimes doesn't 'load' and I have to go back out and retry. The card mostl... See more

Company replied

Rated 4 out of 5 stars

Wanted Go Henry to automatically take out of my account £15 a week to cover spending money for 17 yr old. Regards Andrea Ray

Company replied


Company details

  1. Alternative Financial Service
  2. ATM
  3. Bank
  4. Educational Institution
  5. Financial Institution
  6. Non-Bank Financial Service

About GoHenry

Written by the company

GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.

Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.

That’s why 92% of parents say their children are more money-confident since joining GoHenry.

Written by the company

Our Mission
We’re on a mission to help millions of kids be good with money.
The smart debit card for kids
Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
The debit card for teens
Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.

First Month Free

Try 30 days free and start learning instantly

Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.

Contact info

3.9

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Nothing

Nothing it’s great

April 8, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Marcia, Happy to hear you are enjoying using GoHenry! Thanks for the kind words.

Rated 5 out of 5 stars

Very good, and no problems

We don’t use the educational features at all which means we’re getting less vfm but overall it’s a tidy wee app

April 8, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Lynda! Thank you for sharing your 5* review. We are so happy to hear you are enjoying the service and the features we offer!

Rated 5 out of 5 stars

Satisfied

It’s been a lifesaver keeping my daughter’s finances in check yet she also has control on her spending and savings

April 7, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Esther, what a fantastic review. Thanks for sharing and taking the time to leave this feeback, we are so glad to hear that it has helped your daughter keep track of her finances!

Rated 4 out of 5 stars

Wish it didn’t charge for use

Wish it didn’t charge for use

April 7, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Cid! Thank you for your review. We're a money app that teaches kids core skills in earning, saving, spending and investing. The fee helps us build new features that keep kids learning about money every day!

Rated 4 out of 5 stars

Nice and easy

Nice and easy, although not ideal for us having to transfer money every week. Would prefer to transfer as/when required. Charged a platform fee if we don’t have a monthly transfer set up. Other than that very easy to use and convenient.

April 6, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Danielle! Thank you for your review. We're glad to hear you're enjoying GoHenry! If you have any questions regarding topping up the account and transferring funds, please don't hesitate to call us on 03301007676 or email help@gohenry.co.uk. We would be happy to help!😊

Rated 5 out of 5 stars

Go Henry is great for children

I think it’s a great way of savings and teaching your children about money.

March 31, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Afreen. We do too! Thank you for taking the time to leave us with your feedback and review 😊

Rated 3 out of 5 stars

You cant withdraw money out of parent…

You cant withdraw money out of parent account

April 1, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

We're sorry to hear that you're experiencing difficulty transferring funds from your GoHenry account. We’re eager to help resolve this for you. I’ve located your account using the email address provided in your review and have sent you an email with further information. Please check your inbox at your convenience, and if you have any issues, feel free to reply to the email.

Rated 1 out of 5 stars

Having to pay to deposit money into my…

Having to pay to deposit money into my account is a con.

April 5, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Martin,

Thank you for taking the time to leave us a Trustpilot review.

I’m sorry to hear there may have been some confusion regarding the charges on your account. From your review, I’m not entirely sure what you mean by a “deposit,” as GoHenry is a subscription-based service rather than a bank account. This means that monthly membership fees are charged for using the service, and to help us continue providing and developing the features available to our members.

We currently offer three membership plans, each with different features and pricing:

Everyday – £3.99 per child, per month
Plus – £5.99 per child, per month
Max – £9.99 per month for 2–4 children

Unfortunately, I’m unable to locate your account using the information provided in your Trustpilot review, so I can’t confirm exactly which charge you’re referring to.

It’s possible that the “deposit” you mentioned is actually the 50p service charge applied to additional top-ups on the Everyday plan. This plan includes one free top-up per month, and any further top-ups after that are charged at 50p each. If this is the charge you’re referring to, this can be avoided by switching to one of our other membership plans, which include free top-ups as part of the plan benefits.

You can find more information about our membership fees and plan options here:

How much is the GoHenry membership fee?
https://uk.community.gohenry.com/s/article/gb-How-much-is-the-GoHenry-membership-fee

What are the different GoHenry membership plans?
https://uk.community.gohenry.com/s/article/gb-What-are-the-different-GoHenry-membership-plans

GoHenry pricing page
https://www.gohenry.com/uk/pricing/

You can switch your membership plan in the app by following these steps:
● Log in to your GoHenry account in the app
● Tap Account at the bottom of the screen
● Tap Your Membership
● Tap Switch Membership
● Select Everyday, Plus, or Max to explore the available options

You can also view the benefits of your current membership in the app:
● Log in to your GoHenry account in the app
● Tap Account at the bottom of the screen
● Tap Membership
● Tap More Benefits

Some of the benefits included with our Plus and Max plans include:
● Free top-ups
● 2.63% AER interest on savings**
● 100+ educational Money Missions
● Junior Stocks & Shares ISA*
● Kids’ debit card & money app

*Capital at risk. The value of your investment could go down as well as up.
**Interest rate is variable. Additional terms and conditions apply.

If you’d like us to look into this further and confirm the exact charge on your account, please get in touch with us directly:

Phone: 0330 100 7676
Email: help@gohenry.co.uk
Live Chat: Available via the app or website by selecting Member Support and then tapping the speech bubble
To contact us in the app:

● Log in to your GoHenry account
● Tap Account
● Tap Help Centre
● Tap the speech bubble to start a chat

Our contact centre is open 8am–8pm, 7 days a week.

Kind regards,
Thomas
GoHenry Supervisor

Rated 5 out of 5 stars

Very knowledgeable and helpful with…

Very knowledgeable and helpful with learning about money management!

April 5, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Alexandra, thank you for leaving us a 5 star review. We are so pleased to hear such positive feedback. 😊

Rated 4 out of 5 stars

It okay very basic

It okay very basic

April 5, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Jennifer, thank you for taking the time to leave us a review. We do offer a variety of features that can help teach your child those all important money management skills. Feel free to follow this link to see what we have on offer and how we differ from other services - https://www.gohenry.com/uk/how-it-works/

Rated 4 out of 5 stars

I like that I can pay my kids pocket…

I like that I can pay my kids pocket money but not that I'm charged for doing so

April 5, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi there, thank you for taking the time to leave us a review. We charge a small fee so we can keep building the best hands-on money experience for kids. We think it’s great value for what you get: https://blog.gohenry.com/uk/financial-education/your-gohenry-membership-fee/. 😊

Rated 5 out of 5 stars

Responsibility and independence.

This is a great app which helps build confidence and an excellent tool for youngsters to set goals, gain independence via tasks and learn with the lessons within the app itself.

April 4, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi John, thank you for your feedback. We're pleased to hear the app has proven to be useful for you! 😊

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