The Gold Centre Reviews 116

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

5 🌟 service from The Gold Centre, communication from Charlie via email and then in person. I had some jewellery repairs done and Charlie explained throughout exactly what he was going to do as one pi... See more

Rated 5 out of 5 stars

Amazing customer service! Honestly cannot recommend enough, Kirk was super patient and accommodating to an anxious 4year old wanting her ears pierced but scared. He was informative on the best aft... See more

Rated 5 out of 5 stars

We had to resize my husbands platinum ring as it was purchased too large. After having no luck from visiting Malabar in Dubai, we eventually found The Gold Centre’s Kirk who did a brilliant job making... See more

Rated 5 out of 5 stars

Whilst searching for a very particular ring I came across The Gold Centre and was instantly impressed with the customer service provided by Kirk Pomal. He listened carefully to what I was looking for... See more

Company details

  1. Jewelry Store

Information provided by various external sources

We are a family owned business, established for over 30 years. We specialise in gold and silver jewellery, diamonds, watches and pre-owned designer watches. We aim to provide the highest quality service to our customers so that each shopping experience is unique.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Rated 5 out of 5 stars

Kirk and all the staff are top notch Oliver

Kirk and all the staff are top notch

April 1, 2026
Unprompted review
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Reply from The Gold Centre

Dear Oliver,

Thank you for the lovely feedback! Kirk and the whole team will be thrilled to hear this. We’re so glad you had a great experience and hope to see you again soon.

Warm regards
Team: Gold Centre Fulham

Rated 5 out of 5 stars

5 🌟 service from The Gold Centre

5 🌟 service from The Gold Centre, communication from Charlie via email and then in person. I had some jewellery repairs done and Charlie explained throughout exactly what he was going to do as one piece (bracelet) was broken in many places. Met Kirk on paying and he is also very pleasant. I would 100% recommend and definitely use gold centre again. I wish everyone had the same customer service as gold centre.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Exeptional customer Service

Exeptional customer Service
Charlie made the transaction & confirmation very easy, no problems at all and was extremely helpful.
Would recommend highly 😊
Thankyou again
Susan

October 2, 2025
Unprompted review
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Reply from The Gold Centre

Hi Susan,

Thank you so much for your lovely feedback and 5‑star review! We’re so glad to hear that Charlie was able to make the transaction and confirmation process smooth and easy for you.

Your recommendation truly means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future.

Kind regards,
Gold Centre

Rated 5 out of 5 stars

Diamond Engagement Ring and Wedding bands

initially bought a gold necklace for my sister from the Gold center in November 2024 and I was satisfied with my purchase. Charlie and his colleagues were very friendly and patient taking me through different options until I found the perfect piece.

Fast forward to 2025, as a satisfied customer I bought 3 gold rings (a diamond engagement ring, and wedding rings for my wedding) and i am once again satisfied with my purchases. My wife also loves her diamond engagement and wedding ring so much. Thank you Charlie, I’ll definitely be back again soon.

I highly recommend The Gold Centre Fulham for all jewelry purchases 🙂

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

We asked Charlie to provide a ring for…

We asked Charlie to provide a ring for a once-in-a-lifetime, special occasion. He pulled out all the stops to meet our requirements, and in doing so exceeded our expectations. We relied on him and he gave us first class service. David & Sue Smith

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

We went on a gold training day tour on…

We went on a gold training day tour on saturday .Clint was our trainer.and we had the best time. Not only did Clint bring his knowledge and experience, he also helped every one of us with questions, tips and how to prospect moving forward.
thanks Clint fir the day 😀

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

This shop is pure quality and class

This shop is pure quality and class. Charlie was extremely helpful kind and professional. I go there for diamonds and to fix items or get a new watch battery.
They are trustworthy, honest and the customer service is outstanding.
I will continue to purchase from them for a long time and Charlie is knowledgeable very warm and kind and he will go the extra mile to help his customers.
Very grateful for this store and especially Charlie!🙏

June 11, 2025
Unprompted review
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Reply from The Gold Centre

Dear Krystyna,Thank you so much for your kind words and continued support! We're truly honored to have customers like you who appreciate the quality and care we strive to provide. Charlie will be especially happy to hear your thoughtful feedback—it means a lot to him and the entire team. We're always here for anything you need, and we look forward to serving you for many more years to come!

Warm regards,
Gold Centre Fulham Team

Rated 5 out of 5 stars

Very professional and helpful

Very professional, helpful store manager, great experience.
While buying our Equinox900 detector and accessories Clint Sellars offered help with setting up our new detector and gave us a thorough demo. His knowledge is incredible and very valuable to a novice relic and gold hunter. I would recommend Clint to every prospecting enthusiast.

March 11, 2025
Unprompted review
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Reply from The Gold Centre

Hi Ava, you’ve left review in Gold Centre NOT Gold Hunter, we’re Jewellers.

Thank you

Rated 5 out of 5 stars

Super friendly and helpful staff

Super friendly and helpful staff. K was a superstar and fixed a locket for me (at the same time so didn't have to return). Will definitely use again.

March 3, 2025
Unprompted review
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Reply from The Gold Centre

Thank you very much for 5-star, you’ve made my day. Your kind words mean a lot to us and we appreciate your kind gesture.

Team: Gold Centre

Rated 5 out of 5 stars

Best service and value

I often go to The Gold Centre, and every visit has been a pleasure. The team is always incredibly friendly and welcoming, creating a comfortable atmosphere right from the start. They’re very professional and knowledgeable, ready to answer any questions and explain everything clearly. I really appreciate their fair pricing and transparency, which makes it easy to trust them. They go above and beyond to help, whether it’s a straightforward sale or something more complicated. Highly recommended for anyone looking for a reliable and honest service in Fulham!

November 8, 2024
Unprompted review
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Reply from The Gold Centre

Dear Parker, We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.”
“Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

Team: Gold Centre

Rated 5 out of 5 stars

Gold heart bracelet

I put my gold 2 hearts bracelet in to be untangled it was badly tangled . They sent it way to be done came back collected yesterday. They done a fantastic job of it first class service . They are very friendly and helpful and I would go there again . First class service so pleased with the outcome .

August 16, 2024
Unprompted review
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Reply from The Gold Centre

Dear Gillian, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

Team: Gold Centre

Rated 5 out of 5 stars

Really pleased and really helpful staff…

Really pleased and really helpful staff 😊went above and beyond to help me sort my daughters birthday present out

August 8, 2024
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Reply from The Gold Centre

Dear Gemma,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.

Team: Gold Centre

Rated 5 out of 5 stars

Was serching for a place to get my…

Was serching for a place to get my daughter's ear piercing who is 3 months old, when i came across the gold centre. Couldnt believe how quick, beautifully and meticulously they done the job. Explaining the aftercare well. Extremely happy with their services, would highly recommend this place to anyone with a young baby.

June 17, 2024
Unprompted review
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Reply from The Gold Centre

Dear Rezmiya, Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!

Thank you 🙏

Team: Gold Centre

Rated 5 out of 5 stars

Amazing experience

Amazing experience, top money for your goods, fast and trustworthy.

May 24, 2024
Unprompted review
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Reply from The Gold Centre

Dear Lonel, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Team: Gold Centre

Rated 5 out of 5 stars

Saw Jane today for the second time in a…

Saw Jane today for the second time in a week so helpfull friendly and expained every thing that went on from scaning the gold to the price top top service a big thank you

May 22, 2024
Unprompted review
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Reply from The Gold Centre

Hi David,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.

Team: Gold Centre

Rated 5 out of 5 stars

It is literally the best place to do…

It is literally the best place to do all your jewellery. The stuff is amazing and helpful. I always fix and clean my jewellery there.

Rehab.

May 4, 2024
Unprompted review
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Reply from The Gold Centre

Thanks Regab, We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon.

Team: Gold Centre

Rated 5 out of 5 stars

Quite possibly the best jeweller's in…

Quite possibly the best jeweller's in west London, I recently brought an extremely damaged gold ring for a repair and I thought it wouldn’t be possible to return it to its former glory and within a few days the job was done I only wish I had a before and after photo. A big Thanks to the Captain Kirk and the team at The Gold Centre. ~ Aeron G

April 26, 2024
Unprompted review
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Reply from The Gold Centre

Dear Aeron Graham.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Gold Centre Fulham Ltd. We look forward to serving you for many years to come.

Team: Gold Centre

Rated 4 out of 5 stars

Reliable service

Great service getting my earrings gold plated - the best value I found in the area. Kirk was very friendly and attentive

April 13, 2024
Unprompted review
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Reply from The Gold Centre

Dear Lily, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Team: Gold Centre

Rated 5 out of 5 stars

Absolutely brilliant service from Kirk…

Absolutely brilliant service from Kirk and his colleague. They were extremely pleasant and easy to talk too. Almost like speaking to a relative, family member cousin and uncle. The jewellery is of the highest quality and incredibly enticing.
Some of the other services provided like their jewellery polishing were unbelievable. Polishing and even removing scratches and dents from existing jewellery I had that I never thought could possibly be restored.

I purchased several items. It was as if I was visiting a supermarket in which I only intended to go for one thing and ended up coming out with several other things.
The business was easy to find and located on a busy high street (North End Rd, SW6)

Will definitely visit again and intend to go back again soon in the very near future. Well done THE GOLD CENTRE.

March 21, 2024
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Dear Leon Williams, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Team:Gold Centre

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