The Gold Centre Reviews 116

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

5 🌟 service from The Gold Centre, communication from Charlie via email and then in person. I had some jewellery repairs done and Charlie explained throughout exactly what he was going to do as one pi... See more

Rated 5 out of 5 stars

Amazing customer service! Honestly cannot recommend enough, Kirk was super patient and accommodating to an anxious 4year old wanting her ears pierced but scared. He was informative on the best aft... See more

Rated 5 out of 5 stars

We had to resize my husbands platinum ring as it was purchased too large. After having no luck from visiting Malabar in Dubai, we eventually found The Gold Centre’s Kirk who did a brilliant job making... See more

Rated 5 out of 5 stars

Whilst searching for a very particular ring I came across The Gold Centre and was instantly impressed with the customer service provided by Kirk Pomal. He listened carefully to what I was looking for... See more

Company details

  1. Jewelry Store

Information provided by various external sources

We are a family owned business, established for over 30 years. We specialise in gold and silver jewellery, diamonds, watches and pre-owned designer watches. We aim to provide the highest quality service to our customers so that each shopping experience is unique.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Rated 5 out of 5 stars

resize platinum ring

We had to resize my husbands platinum ring as it was purchased too large. After having no luck from visiting Malabar in Dubai, we eventually found The Gold Centre’s Kirk who did a brilliant job making it the perfect size! They did the best job and made the ring super shiny too! Definitely recommend!

February 13, 2022
Unprompted review
Rated 5 out of 5 stars

I came into the store needing a small…

I came into the store needing a small repair to my watch. Originally i was told it may be a weeks wait as it would require being sent to the watchmaker. However i received a call 30 minutes later informing me that the repair had been taken care of in house. It was done to a great standard, very friendly and helpful staff, with an extremely quick turnaround.

December 26, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly staff

Friendly staff, amazing service. I went in for a quote to repair a scratch on my silver ring which was really bothering me. I don’t know how but within a couple minutes my ring was like brand new again and to top it off I didn't get charged a penny. Kirk really looked after me and goes above and beyond for his customers. Highly recommend The Gold Centre.

December 12, 2021
Unprompted review
Rated 5 out of 5 stars

Gold Sale

Just recently sold some gold at the London Gold Centre. Extremely pleasant to deal with, transaction went very smoothly and all the staff are helpful and polite. Definitely worth the trip to their shop in Hatton Garden.

December 9, 2021
Unprompted review
Rated 3 out of 5 stars

I am a recent customer of the shop in…

I am a recent customer of the shop in North End Road, and Charlie (one of the owners), is one of the most friendly, and attentive of jewellers, one could meet. Although, there were spelling mistakes in the inscriptions I had requested, when I brought the matter to Charlie's attention, he went above, and beyond to make good the work, I had requested, and at no extra cost to me. Over all, looking past the numerous occasions that I needed to return to see Charlie, for him to amend his work, I would highly recommend him as a jeweller, for his skill, and customer service.

December 7, 2021
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Hi Giles, thank you very much for your feedback, I appreciate for your 3 star review, we will improve our standards even higher.
Thanks once again.
Team: Gold Centre

Rated 5 out of 5 stars

Reviews say it all.

Read the reviews and they say it all. Excellent professional service my 3 rings which were made bigger fit perfectly so good to have them back on my fingers. Thank you. Karen M.

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

Shop

sorry for review i clicked on a site with the same name as yours and it put me through to you.there are to shops with the same name as yours in my area and for some strange reason it put me through to you. sorry again.

November 12, 2021
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Hi Robert, We don’t have any branch in Dunstable, the only branch we’ve is in Fulham Londàn, I think you have mistakenly posted on our page.

Rated 5 out of 5 stars

Excellent service

Excellent service , everything was as promised specially the product

November 11, 2021
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Hi Shanth, thank you for 5⭐️ Review, it means a lot to us.
Team: Gold Centre

Rated 5 out of 5 stars

Excellent service

Excellent service from Paul at the St Albans Quadrant branch. Relaxing atmosphere and a really nice guy to deal with. Can’t rate highly enough. Beats any other shops I’ve been to, highly recommended. Thank you.

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful. They made sure to show me different options in different price ranges, to suit me the best.

October 9, 2021
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Thank you so much for taking the time to leave us a review Victoria. We are glad you enjoyed your experience in store, we look forward to seeing you again soon.
Team: Gold Centre

Rated 5 out of 5 stars

Amazing Service Professional And very…

Amazing Service Professional And very polite.Good prices.AAA +++
Thank You !

September 28, 2021
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Dear Piotr, it's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. Thank you for sharing your experience with us.
We're happy that you're happy, and we're looking forward to your next visit.

Rated 5 out of 5 stars

Great service

Great service, quick and efficient! & very polite .. would recommend!

September 25, 2021
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Thank you for leaving us a 5 star review Sean, we are glad you enjoyed your experience with us.
Team: Gold Centre

Rated 5 out of 5 stars

My daughter has had her ears pierced…

My daughter has had her ears pierced two years ago by Kirk, although she was scared he was so quick and efficient they were done in a flash.just taken her back for a second piercing and again Kirk did a great job.
Would highly recommend especially for children getting first piercing.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

The best price/easiest to use.

The best price for gold around. The service was second to none and replies to emails very quick. Money in the bank super quick. An excellent service if only every company were the same. So easy to do, I will definitely be using you guys again 100%.
Thanks.

August 30, 2021
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Dear Callum Mclay,
Thank you for sharing this amazing review with us! We are thrilled to hear about how happy and satisfied you are with our services. Thank you again for taking the time to write this review.
Team: Gold Centre

Rated 5 out of 5 stars

Would 100% visit again

Kirk was really helpful - he quickly responded to my email enquiry about a ring resize and I was delighted with the quick turn around and the finished result. He also very kindly fixed a broken necklace chain for me, free of charge. Would 100% visit again - excellent service. Thank you Kirk!

August 28, 2021
Unprompted review
The Gold Centre logo

Reply from The Gold Centre


Hello Alexis,
Thank you very much for your review and a 5-star rating! It's good to hear that our support team assisted you in the best manner possible. We are always happy to help!
Team: Gold Centre

Rated 5 out of 5 stars

I had a wonderful experience at your…

I had a wonderful experience at your store today talking to Kirk and received an unbelievable deal on a used Rolex watch which amounted to 10% discount he even polished the watch and managed to remove most of the everyday scratches one gets from day to day usage.

I'm so happy with the discount and the quality of the item's within the store a must look and see store in the heart of Fulham do yourself a favour and check this place out I'm sure you will not be disappointed.

The staff are helpful and attentive and very knowledgeable such a breath of fresh air, I will remain a good customer very happy thanks again Guy's.

June 23, 2021
Unprompted review
The Gold Centre logo

Reply from The Gold Centre

Hello Terence,
Thank you for sharing this amazing review with us! We are thrilled to hear about how happy and satisfied you are with our services. Rest assured that we will pass to Kirk your kind praise. Thank you again for taking the time to write this review. Have a great day ahead!
Team: Gold Centre

Rated 5 out of 5 stars

Very professional service, highly recommend!

Very professional, friendly and speedy service! They made a signet ring for me in one day, which I absolutely love. Kirk was very kind and cleaned my other gold rings for me. Will definitely be visiting the shop again, they have some lovely unique pieces. Thank you, Liz

June 22, 2021
Unprompted review

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