5 🌟 service from The Gold Centre, communication from Charlie via email and then in person. I had some jewellery repairs done and Charlie explained throughout exactly what he was going to do as one pi... See more
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Amazing customer service! Honestly cannot recommend enough, Kirk was super patient and accommodating to an anxious 4year old wanting her ears pierced but scared. He was informative on the best aft... See more
We had to resize my husbands platinum ring as it was purchased too large. After having no luck from visiting Malabar in Dubai, we eventually found The Gold Centre’s Kirk who did a brilliant job making... See more
Whilst searching for a very particular ring I came across The Gold Centre and was instantly impressed with the customer service provided by Kirk Pomal. He listened carefully to what I was looking for... See more
Company details
Information provided by various external sources
We are a family owned business, established for over 30 years. We specialise in gold and silver jewellery, diamonds, watches and pre-owned designer watches. We aim to provide the highest quality service to our customers so that each shopping experience is unique.
Contact info
393 North End Road, SW6 1NR, Lodnon, United Kingdom
- 02073813411
- sales@goldcentrefulham.com
- goldcentrefulham.com
I bought a watch from them online
I bought a watch from them online. A couple of days later the cost was repaid to my paypal account. They didn't explain why.
July 20, 2019
Unprompted review
Reply from The Gold Centre
Dear Richard,
Our utmost priority is to provide excellent customer service, however in this case unfortunately it was an oversight from our part in taking the product off line as this model has been discontinued. We were unable to update our website due to staff being on holiday.
Sincere apologies!
Wonderful experience
Very obliging and helpful team at Gold Centre, they did everything to make sure I was totally happy with my gold piece. It as an absolute pleasure and I am extremely happy with the customer service and the beautiful necklace I bought from Gold Centre.
June 28, 2019
Unprompted review
Reply from The Gold Centre
Thank you Nina, we’re absolutely delighted that you’re very pleased with our service, and thank you for taking time to review. 5 Star.
Best regards
Charlie
Really happy with my order
Really happy with my order. It took a few days to process it but was well worth the wait as it was dispatched and delivered next day!
June 15, 2019
Unprompted review
Reply from The Gold Centre
Dear Kaysha
We thank you for leaving such a positive review.
This is very much appreciated and please do not hestitate to get back in touch with us if we can be of any further assistance in the future.
Once again, thank you
Excellent service.
Excellent service.I found them very helpful & knowledgeable when I needed to contact them.
My order arrived quickly & well packaged.The baby bangle is beautiful,a lovely keepsake for my new granddaughter.
Thank you
May 7, 2019
Unprompted review
Reply from The Gold Centre
Dear Jane,
We are glad that you are happy with the Work, we always try to do our best to satisfy our costumers, please let us know if you have any suggestions on how we can improve further our services, sales process and support. If you need anything just give us a call, we will be glad to assist you.
Kind Regards
I am getting married in 10 days worried…
I am getting married in 10 days worried I won’t find the right ring until today, I walked in Gold Center and you guys made my dream come true thank you ever so much for the amazing service and the quality of products, big thumbs up to Kirk for making my dream come true thank you ever so much, we need more jewellery like yours all over London
March 4, 2019
Unprompted review
Reply from The Gold Centre
Nad,Thank you for your 5 star review. I’m delighted to hear that you are happy with our service.
WOW what excellent customer service
WOW what excellent customer service. Was recommended by a friend as I wanted a personalised necklace for my daughters 21st. Ordered on line but popped into the shop to look at the chain and it was already and just what I wanted, I was expecting it in a couple of weeks! Kirk was so kind threw in a chain for free as there was not many letters said I could have the chain adjusted if needed and gave me two gift boxes as I couldn't decide between them. Never bother giving reviews but this fabulous shop deserves 5 stars, really great customer service and the necklace was just perfect.
February 28, 2019
Unprompted review
The best jewellers in Fulham
I have finally found Jewellers I can trust! Kirk at The Gold Centre advised me how to best adjust and mend my ring and it was done excellently. I have received an honestly priced, professional, quick and friendly service - and the ring has been transformed! I also had my wedding and engagement rings polished - and they now look better then ever. I am so grateful and look forward to using The Gold Centre's services in the future! Thank you Kirk and the team!
February 2, 2019
Unprompted review
Reply from The Gold Centre
Tereza wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Great customer service
Great service. Pierced my daughters ears with minimal fuss and they look great. Only criticism, for the price, the Aftercare solution should be included.
December 29, 2018
Unprompted review
Reply from The Gold Centre
Denise, Thank you so for your feedback, we take your point of view in consideration to provide best service
My name is Tylar.I have been going to…
My name is Tylar.I have been going to the gold centre for jewellery and piercing since I was a child.I have always received the best customer service from Kirk. Today he pierced my daughters ears, to be honest I wouldn’t have gone anywhere else. Thank you Kirk.
August 21, 2018
Unprompted review
Reply from The Gold Centre
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
I recently got four ear piercings done…
I recently got four ear piercings done here on one ear and was really anxious.. The gentleman was very good at reassuring me and done the job quick and almost pain free.. Wouldn't go anywhere else to get piercings done.. Great price as well!! Thankyou soo much.. Highly recommended
June 4, 2018
Unprompted review
Reply from The Gold Centre
Thank you very much for your review, look forward to seeing you again.
Really Great Service
Really Great Service! Friendly staff and quick and perfect engraving! :)
June 1, 2018
Unprompted review
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