Scam company, don’t deserve a star at all, l ordered a Mario and Sonic game for a Nintendo Switch on November 26th, l have sent 20 emails and hung on the phone to their support for four hours with no... See more
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Ordered luigis mansion 3 on 17th November order no 1615 haven't heard anything since tried asking when it was coming no reply then sent another ticket to cancel it but still nothing. Their trading ad... See more
Company replied
Ordered Luigi's mansion on the 15th November had no more updates since then. Since Monday been on the phone for over 2hours each day waiting to get past caller 3 which was unsuccessful sent emails an... See more
I ordered a switch pokemon sword game from them on black Friday. It was a great price for my boyfriend at £38 which is much cheaper than anywhere else. It took my money but I never even had a confirma... See more
Company details
Information provided by various external sources
Get ready to live the #GoldmanLife with new offers everyday. Why shop anywhere else?
Contact info
Unit 24 Highcroft Industrial Estate, Enterprise Road, PO8 0BT, Waterlooville, United Kingdom
- 0800 464 7102
- concierge@goldmanexpress.co.uk
- goldmanexpress.co.uk
People also looked at
I have also ordered Pokemon sword game…
I have also ordered Pokemon sword game on 24th November and not received it but they have taken payment, tried to get in touch website down, shame on you

Reply from Goldman Express
Adding to all the others in case this…
Adding to all the others in case this company pops up again. Paid for game, not received and website now down.

Reply from Goldman Express
Avoid
Avoid. Took my order. Never delivered. No phone, only email. Website now down. Great. Happy Christmas!!

Reply from Goldman Express
So now Ive waited 12 days ..no game…
So now Ive waited 12 days ..no game arrived..found that there was a different registered address in Dorset and the one on my email when I forst ordered
Signed Luigi director of Goldman express . Well when I TRY looking him up Funny .just so happens that Luigi is a director of Goldman Sachs corporation
And Goldman express has no history as its only formed from oct. The 2 cant be related unless someone used part of there title to form this scamming fake company then rip us off for a month and move on to making a new one . Thing is This fecking Goldman express only jumped onto my screen when I googled
Pokemon sword game. Should of just used Amazon!
I'm on the same boat ordered 2 games on…
I'm on the same boat ordered 2 games on 28th Nov. They took money out on 29th Nov. Tryed to check when it will be delivered and yes site is down. I've been scammed. Feel sick. Christmas is soo expensive as is. Please don't buy anything

Reply from Goldman Express
Same as rest here
Same as rest here, complete scam site, I've lost £40

Reply from Goldman Express
Do NOT use!
Same as the majority on here. Bought game for a present and nothing since. Avoid!
UPDATE:-
Look at this reply! 🤔
Avoiding the same way you're avoiding my requests for an update on my order?!?
Maybe if you answered one of my requests, I wouldn't have had to resort to this. (Still no game for my boy for Christmas BTW)

Reply from Goldman Express
Ordered legend of Zelda as a Xmas gift…
Ordered legend of Zelda as a Xmas gift for my daughter.. though it was taking a long time to arrive decided to check order status last night, site down. Checked again this morning. Still down. And now just reading all these other reviews feeling furious. What a disgrace.

Reply from Goldman Express
Ordered a game on the 25th of November …
Ordered a game on the 25th of November still no sign and now the sites down so I can’t even see where my parcel is. don’t buy from here!!!!!

Reply from Goldman Express
Sinking Feeling
Hmmm, bought a game 10 days ago, still no delivery so I emailed and as yet no response or game. Website down now too. It’s been 10 days so may yet redeem themselves but I’m beginning to get that sinking feeling. I’d be cautious and avoid if I was you, judging by the other recent reviews.

Reply from Goldman Express
DO NOT ORDER ANYTHING FROM THESE…
DO NOT ORDER ANYTHING FROM THESE SCAMBAGS & I HOPE THEY HAVE A TRULY ROTTEN CHRISTMAS AT HER MAJESTIES PLEASURE!!! LOL, JUST ANOTHER YOU'VE ACCEPTED AN ORDER FROM, THEN STOLEN MY MONEY!!! DESPICABLE... :'(

Reply from Goldman Express
Do not order from them
Do not order from them, I ordered Luigi's Mansion Switch game, has not arrived and website down. Complete scam.
Please do not buy from the company !
Please do not buy from the company !! They are a scam. Only opened in Oct 2019 clearly in time to scam for Christmas. The site is down so can't track order, no response from emails. They have taken £35 for a pokemon game. It's been 12 days and received nothing. Please do not buy anything from them.
Wouldn't even give this one star!
Wouldn't even give this one star!! Scam! Ordee pokemon sword chased for update website down. Disgusting scumbags
Do not buy anything from this…
Do not buy anything from this company!!... Scam company who take your money and run. Claiming my money back through American Express.. Bunch of thieving crooks.. Scumbags!!... If you paid by card you can claim it back from your bank..
Same story my wife ordered a game 2…
Same story my wife ordered a game 2 week go by with no order and no delivery. My wife emails them a few times to no response. She then puts in a complaint asking for her money to be refunded. She gets a broken English email back that just says refunded to abuse our staff??? I wouldn't mind if they actually refunded it but they still haven't 2 weeks later. DO NOT BUY FROM HERE!
Purchased games on 14th nov the twin…
Purchased games on 14th nov the twin pack Pokemon sword and shield dual pack they took my money I rang to chase it was on the phone for over 2 n half hours no answer was going down in the calls just put claim in as no response to my email
THIS COMPANY IS A SCAM !!!
THIS COMPANY IS A SCAM !!!! Ordered game two and a half weeks ago, NOTHING. On phone for over an hour without getting to talk to anyone, now the website is down. Have informed bank but 15 days wait before they will do anything, just hope to get money back ASAP.
They're a scam
They're a scam. I bought a game for my nephew for xmas. No dispatch notice after a week. No response to any emails. I've since tried to get on the website which doesnt seem to exist anymore. They've definitely stolen my money and many others by the looks of things. Hopefully I receive the money back soon as I've put in a claim with my bank.
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