Goldman Express Reviews 184

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Scam company, don’t deserve a star at all, l ordered a Mario and Sonic game for a Nintendo Switch on November 26th, l have sent 20 emails and hung on the phone to their support for four hours with no... See more

Rated 1 out of 5 stars

Ordered luigis mansion 3 on 17th November order no 1615 haven't heard anything since tried asking when it was coming no reply then sent another ticket to cancel it but still nothing. Their trading ad... See more

Company replied

Rated 1 out of 5 stars

Ordered Luigi's mansion on the 15th November had no more updates since then. Since Monday been on the phone for over 2hours each day waiting to get past caller 3 which was unsuccessful sent emails an... See more

Rated 1 out of 5 stars

I ordered a switch pokemon sword game from them on black Friday. It was a great price for my boyfriend at £38 which is much cheaper than anywhere else. It took my money but I never even had a confirma... See more

Company details

  1. Electronics Store

Information provided by various external sources

Get ready to live the #GoldmanLife with new offers everyday. Why shop anywhere else?


Contact info

1.3

Bad

TrustScore 1.5 out of 5

184 reviews

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Rated 1 out of 5 stars

Avoid

Avoid. Took my order. Never delivered. No phone, only email. Website now down. Great. Happy Christmas!!

December 9, 2019
Unprompted review
Goldman Express logo

Reply from Goldman Express

We have phone. What you smoking lmao.

Rated 1 out of 5 stars

So now Ive waited 12 days ..no game…

So now Ive waited 12 days ..no game arrived..found that there was a different registered address in Dorset and the one on my email when I forst ordered
Signed Luigi director of Goldman express . Well when I TRY looking him up Funny .just so happens that Luigi is a director of Goldman Sachs corporation
And Goldman express has no history as its only formed from oct. The 2 cant be related unless someone used part of there title to form this scamming fake company then rip us off for a month and move on to making a new one . Thing is This fecking Goldman express only jumped onto my screen when I googled
Pokemon sword game. Should of just used Amazon!

December 9, 2019
Unprompted review
Rated 1 out of 5 stars

I'm on the same boat ordered 2 games on…

I'm on the same boat ordered 2 games on 28th Nov. They took money out on 29th Nov. Tryed to check when it will be delivered and yes site is down. I've been scammed. Feel sick. Christmas is soo expensive as is. Please don't buy anything

December 8, 2019
Unprompted review
Goldman Express logo

Reply from Goldman Express

Go to Boots.

Rated 1 out of 5 stars

Do NOT use!

Same as the majority on here. Bought game for a present and nothing since. Avoid!

UPDATE:-
Look at this reply! 🤔
Avoiding the same way you're avoiding my requests for an update on my order?!?
Maybe if you answered one of my requests, I wouldn't have had to resort to this. (Still no game for my boy for Christmas BTW)

December 8, 2019
Unprompted review
Goldman Express logo

Reply from Goldman Express

Avoiding your passive aggressiveness.

Rated 1 out of 5 stars

Ordered legend of Zelda as a Xmas gift…

Ordered legend of Zelda as a Xmas gift for my daughter.. though it was taking a long time to arrive decided to check order status last night, site down. Checked again this morning. Still down. And now just reading all these other reviews feeling furious. What a disgrace.

December 8, 2019
Unprompted review
Goldman Express logo

Reply from Goldman Express

Have you even called us though. Like what. You're the disgrace.

Rated 2 out of 5 stars

Sinking Feeling

Hmmm, bought a game 10 days ago, still no delivery so I emailed and as yet no response or game. Website down now too. It’s been 10 days so may yet redeem themselves but I’m beginning to get that sinking feeling. I’d be cautious and avoid if I was you, judging by the other recent reviews.

December 7, 2019
Unprompted review
Rated 5 out of 5 stars

Love them

Love them and I know my son will too.

December 7, 2019
Unprompted review
Goldman Express logo

Reply from Goldman Express

Amazing thank you. True believer.

Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THESE…

DO NOT ORDER ANYTHING FROM THESE SCAMBAGS & I HOPE THEY HAVE A TRULY ROTTEN CHRISTMAS AT HER MAJESTIES PLEASURE!!! LOL, JUST ANOTHER YOU'VE ACCEPTED AN ORDER FROM, THEN STOLEN MY MONEY!!! DESPICABLE... :'(

December 7, 2019
Unprompted review
Goldman Express logo

Reply from Goldman Express

Who are you even.

Rated 1 out of 5 stars

Please do not buy from the company !

Please do not buy from the company !! They are a scam. Only opened in Oct 2019 clearly in time to scam for Christmas. The site is down so can't track order, no response from emails. They have taken £35 for a pokemon game. It's been 12 days and received nothing. Please do not buy anything from them.

December 7, 2019
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this…

Do not buy anything from this company!!... Scam company who take your money and run. Claiming my money back through American Express.. Bunch of thieving crooks.. Scumbags!!... If you paid by card you can claim it back from your bank..

December 7, 2019
Unprompted review
Rated 1 out of 5 stars

Same story my wife ordered a game 2…

Same story my wife ordered a game 2 week go by with no order and no delivery. My wife emails them a few times to no response. She then puts in a complaint asking for her money to be refunded. She gets a broken English email back that just says refunded to abuse our staff??? I wouldn't mind if they actually refunded it but they still haven't 2 weeks later. DO NOT BUY FROM HERE!

December 7, 2019
Unprompted review
Rated 1 out of 5 stars

Purchased games on 14th nov the twin…

Purchased games on 14th nov the twin pack Pokemon sword and shield dual pack they took my money I rang to chase it was on the phone for over 2 n half hours no answer was going down in the calls just put claim in as no response to my email

December 7, 2019
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A SCAM !!!

THIS COMPANY IS A SCAM !!!! Ordered game two and a half weeks ago, NOTHING. On phone for over an hour without getting to talk to anyone, now the website is down. Have informed bank but 15 days wait before they will do anything, just hope to get money back ASAP.

December 7, 2019
Unprompted review
Rated 1 out of 5 stars

They're a scam

They're a scam. I bought a game for my nephew for xmas. No dispatch notice after a week. No response to any emails. I've since tried to get on the website which doesnt seem to exist anymore. They've definitely stolen my money and many others by the looks of things. Hopefully I receive the money back soon as I've put in a claim with my bank.

December 6, 2019
Unprompted review

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