Goldman Express Reviews 184

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Scam company, don’t deserve a star at all, l ordered a Mario and Sonic game for a Nintendo Switch on November 26th, l have sent 20 emails and hung on the phone to their support for four hours with no... See more

Rated 1 out of 5 stars

Ordered luigis mansion 3 on 17th November order no 1615 haven't heard anything since tried asking when it was coming no reply then sent another ticket to cancel it but still nothing. Their trading ad... See more

Company replied

Rated 1 out of 5 stars

Ordered Luigi's mansion on the 15th November had no more updates since then. Since Monday been on the phone for over 2hours each day waiting to get past caller 3 which was unsuccessful sent emails an... See more

Rated 1 out of 5 stars

I ordered a switch pokemon sword game from them on black Friday. It was a great price for my boyfriend at £38 which is much cheaper than anywhere else. It took my money but I never even had a confirma... See more

Company details

  1. Electronics Store

Information provided by various external sources

Get ready to live the #GoldmanLife with new offers everyday. Why shop anywhere else?


Contact info

1.3

Bad

TrustScore 1.5 out of 5

184 reviews

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Rated 1 out of 5 stars

Do not use this company. It’s bogus. Scam.

Same as everyone else I’m afraid. Found this company via a google search. Saw the game that my son wants for Christmas and got sucked in by the cheaper price. Only a fiver less than Amazon but hey ho. I’ve reported it to my bank and they’ll probably get my £40 back in about 30 days but it leaves a nasty taste in the mouth. Cheers Luigi 👎🏻

December 4, 2019
Unprompted review
Rated 1 out of 5 stars

Wish I could give 0 stars

Wish I could give 0 stars! Absolutely livid; as I'm sure the majority of their 'customers' are. I ordered 2 x Nintendo switch games as a christmas gift on the 22nd November, I have emailed them three times previously and have been left with no reply.

I went to 'track' my order online and have now found that their website has been taken down, they have also changed their address. I emailed the given email again and said I want my money back ASAP rather than nagging for order updates and got a reply stating I need to create a ticket online, as they are no longer responding to issues sent via email.

Obviously upon attempting to put through a ticket there was an error with submission and they are 'working on the problem'.

Will contact my bank in the morning to attempt to get the money back, and will also be reporting them to fraud departments.

Absolutely disgusted, especially given the only reason I found the website in the first place was due to discounts being offered on a legit student discount site!

December 4, 2019
Unprompted review
Rated 1 out of 5 stars

Well what can I say

Well what can I say. I am absolutely disgusted. I purchased a game, which has not arrived and like many many others I did not get through to speak to anyone and I have had no reply to emails. I found the company details and director information on Companies House and I have reported this. I would urge everyone that has been scammed to do the same.

December 4, 2019
Unprompted review
Rated 1 out of 5 stars

Website down

Website down, looked into the company and it's only been running from October, also just changed address. Be aware SCAM

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

Beware this is a scam.

Beware this is a scam.I thought it was legit as it was a locked site.I ordered four switch games in november.Still no show and emails not answered.160 quid later and no switch games I'm fuming.They would have got zero stars if possible.

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

This is a scam

I am very angry with this company they have not contacted me back after all the various emails that I have sent them. All I want is a refund. My son is extremely disappointed he saved all this money to get nothing and all he wanted was to get it.

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM BEWARE

Same as others ordered game in November , never showed , got to wait till 20 days to get refund off credit card, or rather till they can look into it, website gone phonelime gone absolute scam

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

Con scam

Update have now got my money back from my bank today only took a few days from putting the dispute in as had to wait till 40 days had past from purchase so happy I’ve got it back and will be more cautious in future and stick to well known companies

Bought off them 19th November 2 of the pokemon sword and shield duel editions for the switch for my twins £189.98 I’m down with no goods website now down never had any replies to my raised ticket calling them was no joy just called my bank and they can’t do owt till it been 40 days since transaction to open a dispute I don’t hold much hope getting my money back :( appalled how anyone can do this to people it’s a disgrace

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

I would give a 1 star review if I…

I would give a 1 star review if I could. Ordered nearly 2 weeks ago and still not dispatched. No one is answering me or replying to messages. Do not use this company! I'm now out of pocket and a Christmas present down. I hope you can sleep at night you con man!!!!!

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

What a SCAM!!!

As many other people on here, ordered a Nintendo Switch game back in November and still nothing!! Tried calling, on hold for over 30mins and opened up a ticket however no-one has come back to me.Tried to go on the website today and guess what, website is down!!!! Scam. On the phone now trying to get my money back through my bank. When people say some things are too good to be true they generally are :-(

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

Amazon have withdrawn Amazon pay and…

Amazon have withdrawn Amazon pay and are no longer working with these cowboys. Do not waste time chasing them and just try to get your money back- my advice

December 3, 2019
Unprompted review
Goldman Express logo

Reply from Goldman Express

Lmao do you work for Amazon or know something we don't?

Rated 1 out of 5 stars

SCAM, BEWARE!!

Clearly a scam or have gone out of business. Been on phone to my bank and they will claim money back 30 days from transaction. do not waste your time calling any numbers such as Worldpay as it’s more than likely just giving people the run around.

December 3, 2019
Unprompted review
Goldman Express logo

Reply from Goldman Express

You what mate.

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