Golfvitals Reviews 130

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, most reviewers were let down by their experience overall. Many customers reported receiving products that did not meet expectations regarding authenticity, including shoes and golf balls, which often had noticeable differences in quality, sizing, and appearance compared to authentic items. The website itself was frequently criticized for selling products that did not meet expectations regarding authenticity, leading many to advise against using it. Additionally, customers found the sizing of the products to be consistently incorrect, even when ordering their usual size or following guides. Reviewers also faced significant issues with the refund and return process, as the company often insisted on returns to a US address at the customer's expense, despite their website indicating a UK return location. Many were offered only partial refunds to keep the ill-fitting or items that did not meet expectations regarding authenticity, and some reported difficulties accessing the website, which complicated the refund process. However, some customers did receive genuine products, with one reviewer expressing satisfaction with the quality of golf balls and another praising a polo shirt for its fit and appearance.

What people talk about most

Product

Customers consistently note negative experiences with product quality, with many reporting that items,... See more

Website

Reviewers highlight negative aspects of the website, with many expressing concerns about its reliability and... See more

Refund

Users describe negative interactions with refund processes, often reporting significant difficulties in... See more

Return policy

People report negative experiences with return policies, citing significant dissatisfaction with the process.... See more

Quality

Clients share negative opinions on quality, with many reviewers reporting that products received were not as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Do not order from this site. Based in New York. Order took 3 weeks to arrive and correspondence from company- poor response time . London address is business only. Having read these reviews items are... See more

Rated 1 out of 5 stars

Would give zero if I could. Avoid these at all costs!!!! Scam you at checkout as after ordering they emailed confirmation stating both wrong size and colour I chose. Someone called ‘Alexand... See more

Rated 1 out of 5 stars

Same as others- wish I had checked before sending money via Shopify for 'asics' trainers. Clearly counterfeit. Very odd communication with Alexander at times which suggest time difference to UK> Shopi... See more

Rated 1 out of 5 stars

As per everyone else's experience. Trainers are multiple sizes to small. Send back to USA! yeah ok mate, scammers, my credit card company are refunding me so I am ok, but everyone needs to know to avo... See more


Company details

  1. Golf shop

Written by the company

Golf Vitals is a London-based company specializing in quality golf apparel for men and women. We focus on creating comfortable, durable, and stylish clothing designed to help golfers perform their best. With reliable UK service and straightforward pricing, we aim to provide golf clothing that players can trust.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

130 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Do not use this company

Do not use this company. They do not follow their terms and conditions re cancellation or refunds.
Avoid. I’m currently trying to get my money back via my Bank.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Please do not buy- SCAM

Please do not buy, I had to dispute the payment as they gave me fake tracking and never sent.
When I first looked at the company there was no bad reviews but now there a fair few.
Please do not purchase

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS !!!!!!! DO NOT ORDER

Do not order from this website its a scam, i placed a order on the 12th and still not delivered evan though they send you a tracking number with royal mail.
Just came of the phone to my bank luckily they are reimbursing my money. PLEASE DO NOT ORDER !!!!!

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Selling fake Asics

Selling fake Asics! These are fake Asics from China - do not buy. Thankfully my bank refunded the purchase price.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Poor delivery time

Poor delivery time. Poor communication. They obviously do not have the product in stock, 5 days and no delivery. London to Surrey!!!

The time it is taken would make you think it’s ordered from china and sent onto the customer.

Will not use again.

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Beware Counterfeit Product Titleist PRO…

Beware Counterfeit Product Titleist PRO V1 golf Balls
I have had an opportunity to compare these golf balls with Pro V1's from a legitimate source. The balls themselves are a cream rather than white colour and the dimples are larger, more like Callaway balls. The box itself is very similiar but the fonts are different in some areas, some are in bold and others not and the cutaway of the ball on the back is a different shade of blue. I have requested a refund. AVOID

August 13, 2025
Rated 1 out of 5 stars

Fraudulent company selling counterfeit balls

Fraudulent company. I have the same problem as previously reviewer Chris. I have been sold counterfeit balls and had no response to my refund request. I have contacted the police and will have to escalate through the small claims court.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, as described, quick delivery

August 13, 2025
Golfvitals logo

Reply from Golfvitals

Thank you so much for your kind feedback! We’re delighted to hear you found the price great, the item as described, and that delivery was quick. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Best regards

Rated 1 out of 5 stars

Do not buy the ProV1 balls

Do not buy the ProV1 balls, they are fake knockoffs. The scumbags responded to my inquiry and admitted they were fake and manufactured in China. Stay away, they’re scammers.

Update: the support team at this company sent this:

Thank you for reaching out with your concerns.

To clarify, the golf balls you purchased are manufactured in China. However, they are not poor replicas — they are 3-layer balls, produced to a very high standard and among the best quality available in the market.

We also want to point out that our product description does not state that these are authentic, so it wouldn’t be accurate to assume we are misrepresenting or scamming customers.

We appreciate your feedback, and if you still feel dissatisfied, we’re happy to assist with a return and refund according to our policy.

Best regards,
Alexander Anderson
Golf Vitals

August 18, 2025
Unprompted review
Golfvitals logo

Reply from Golfvitals

We understand your concern. However, your statement is incorrect we only supply authentic Pro V1 balls sourced from official channels. If you received anything different, please share your order details with us so we can investigate immediately.

It’s important to rely on facts rather than assumptions, and we’re more than happy to provide any verification needed.

Best regards

Rated 5 out of 5 stars

I ordered the PerformanceFit polo and…

I ordered the PerformanceFit polo and I’m seriously impressed. It’s breathable, fits like a glove, and looks super sleek. I’ve worn it on the course twice already, and had two people ask me where I got it from. Delivery was fast, and packaging was clean and minimal. Will definitely order again.

June 11, 2025
Unprompted review

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