Good Life Sorted Reviews 253

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, understanding, and compassionate approach, often describing them as invaluable and becoming like family. The service provided is frequently highlighted as outstanding, with many appreciating the personalized and individual care that goes beyond expectations. People also commend the company for its excellent communication, efficient processes, and the ease of setting up services, which contributes to a smooth and reassuring user experience. The company is also recognized for its ability to carefully match clients with suitable helpers, ensuring that individual needs are met and fostering strong, supportive relationships. Many consumers feel that the service has significantly improved their lives and the lives of their loved ones, providing peace of mind and enabling greater independence.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praise the staff for being helpful, efficient,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the outstanding... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and reliability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been recommended by other families to look at Good Life Sorted as our father has Alzheimer’s & as we all know more care & help is needed as this disease progresses.You get to choose from local... See more

Rated 5 out of 5 stars

Good Life Sorted to me are the best Company and employees I could wish for my mother, who isn’t the easiest of people and 100 years young. Jasmine was always respectful, on time and extremely helpful... See more

Rated 5 out of 5 stars

Initially I took on one carer from Good Life Sorted after an interview with some of my daughters. Kim has been absolutely amazing with my wife who has early onset dementia. So, we took on a second car... See more

Rated 5 out of 5 stars

This has been a life saver for my family member. The care understanding and support is outstanding. Helping him stay in his home. The social Services care is very vague expensive and not understandi... See more


Company details

  1. Home Help Service
  2. Home Help Service Agency
  3. Aged Care

Written by the company

Good Life Sorted provides affordable home help services and companionship to elderly people, enabling them to live independently at home. We connect friendly local 'Helpers' who have been vetted, trained and insured with older people to provide a range of services including cleaning and laundry, shopping and errands, meal preparation, medication reminders and transport. We currently operate across Dorset and Hampshire in the south of England.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happy with GLS for 4 years

I have been a GLS helper for the past 4 years. They have always supported me in any problems that have arisen and been sorted by their wonderful team. They are a phone call away when needed and always come back to me. You are not just a number to them but are a valued helper. I have had a few very thoughtfull surprises from them. I love helping and putting a smile on my clients faces and I hope to carry on working with GLS for as long as I can.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Flexible working with good support

Being able to find customers that you can really bond with is a wonderful way to work.
I get to chose my hours and how far I travel, things always change, but Good Life Sorted have generally found more customers for me when this happens.
The new improvements to the app are great and easy to use.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Working for Good Life Sorted is so great.

Working for Good Life Sorted is so rewarding. It really is wonderful to make the life of a customer better. I see my customers more like friends and really look forward to going to see them. The Good Life management team have always been so supportive too.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Perspective from a helper

This has been a fantastic career change for me. Good Life Sorted provided me with all the resources I could possibly need to become a helper. Everything is so smoothly run and gets sorted quickly whilst still being completely bespoke to each and every customer. The work/life balance I get is amazing and can't be beaten. On top of all this the satisfaction I get from helping my clients everyday is beyond words. I really am proud to work for this company and everything they strive to achieve.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

I joined GLS in 2021 as a helper

I joined GLS in 2021 as a helper. I love the fact that you can manage your own time and diary directly with the customer and that GLS are always there to help with cover and offer help and advice if needed. I have some lovely clients who I know find my visits and trips out invaluable. It gives me a great sense of satisfaction knowing that I am making a difference in someone life.
GLS are an amazing company who truly care about their clients and employees.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

I love my job with Good Life Sorted…

I enjoy working with Good Life Sorted more than any of my previous roles. I feel like I'm positively inputting into my clients lives, I can be flexible with my times to help them attend appointments etc, I can be part of their days, if only for a few hours a week and that is so fulfilling for me, as well as for them. I love my job!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Work as a Helper Assistant

I work for GLS as a Helper for few years now and I love it. If I need help or resolve the problem there is always quick respond from the Management. The same with Helpers. We help each other sharing our experience or covering shifts, holidays etc. There is a professional approach from everyone. It’s a very satisfying and rewarding job.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

No complaints about Good Life Sorted

I have no complaints about Good Life Sorted, they have been most helpful in getting Attendance Allowance for me and both the carers they found for me are so kind and thoughtful. I would recommend them to anyone needing assistance and advice.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

This company did a great fast, efficient completely professional service …

This company did a great job in helping to fill in the details required to complete the firm , then check and deal with any queries that were raised. Never had to wait for and always got fast response from our contact at the company. Without their help would never have completed the forms. Well worth the cost to remove the hassle, your work much appreciated.
Thank You

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

“I’ve got to thank Miriam and Anneliese…



“I’ve got to thank Miriam and Anneliese as representatives of Good Life Sorted for their exceptional support. Both were incredibly efficient, professional, and attentive throughout the process. Their ability to handle everything with such care and precision made a real difference, and I truly appreciate the positive experience they provided. I would highly recommend their services to anyone looking for reliable and compassionate assistance.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

My application

I cried when I was told that I had been granted Attendance Allowance- all thanks to the Company Good Life Sorted, a firm I discovered some months ago. My wonderful helper , James, put me in touch with his colleague, Sally Pugh, and both helped me to apply. I received two replies - the first one sent good news, the second said "Sorry but claim has not been successful". James telephoned, and was told that this second reply was 'sent in error'. Luckily this was sorted out, and I received payments. Such a happy surprise to be able to claim this which will make a big difference to my life.
Sending many thanks to all,
Elizabeth Spradbery

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

I have been dealing with Good Life sorted for two years. I rate the procedure and experience as professional and am very happy with GLS.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Very Professional Service

My Mum has been engaged with her helper for over a year now and is extremely satisfied.
The helper is very professional and committed to making the visits something for Mum to look forward too.
Even though Mum's physical condition has declined in recent months and she is largely bed ridden now, the helper has not dropped her enthusiaism to meet with Mum at all. Thank tou.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

A great company to work with

It has been a positive and happy experience working as a helper with GoodLifeSorted over the past 10 months. I have had the privilege of meeting great people in the community and providing help tailored to them as individuals. Conversation with customers is part of the pleasure.
A key benefit for helpers is flexibility to arrange visits at times suitable for self and customer. The company is efficient, friendly and provides wise advice when contacted.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

A great companionship service provider

I received a flyer from GLS in the post at the perfect time as my mum had been diagnosed with early stage Alzheimer's and we needed some additional support in terms of companionship rather than care. The process from initial contact to finding someone very local to us was quick and straightforward. Most importantly my mum is very happy with her companion.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great carer

The carer provided to support my elderly mother has been really brilliant. She has made a great relationship with my Mum, is flexible in what she does when she visits. She takes time to listen to my Mum and respond to what she hears if needed. She communicates with me regularly so we can continually update how my Mum is supported.
My Mum now goes out and about with her regularly, it has made a massive difference to my Mums quality of life. She was helpful and available when my Mum needed extra support after a minor operation which was helpful. The carer has become such an asset in ensuring my Mum can live independently, we now worry much less about her being alone.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Life as a Helper …

I have worked as a Helper with Good Life Sorted for over two years and I have found this role to be extremely rewarding and enjoyable. I have built strong ,long lasting and personal relationships with the people I help and I’m very well supported by the company. I can structure my work schedule around my personal life so I experience a great work / life balance.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

I recently contacted Good Life Sorted…

I recently contacted Good Life Sorted as I have been looking for some in-home support. I spoke with Charley who was so caring and helpful.

I can’t recommend this company enough. You are treated like a person. Thank you, Charley.

November 16, 2024
Unprompted review

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