Emailed the supplier for delivery info & received NO reply! Products were delivered later than expected & seemed to be sitting with DHL for 3 days? When 2 x Cornis Oil were delivered they had... See more
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See what reviewers are saying
Another order delivered with no problems, they had so many packets of bulbs and short on another, they refunded, I would have been happy with something of their choice. Really looking forward to sprin... See more
Great service! I ordered some Christmas lights online as I wanted to match some I already had, and these were a good price compared with other retailers. Dispatch was prompt, and was followed up wi... See more
Second year ordering a Xmas tree and both occasions have been very happy. We went for a bargain 6-9ft Nordmann Fir this year and it was delivered in 3 working days. A bigger tree than the previous yea... See more
Company details
Written by the company
Family-run garden centres in the heart of Cornwall
Contact info
Chacewater Garden Centre, TR4 8QG, Chacewater, United Kingdom
- 01872560533
- info@chacewatergardencentre.com
- goonhaverngardencentre.com
4.5
Excellent
201 reviews
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Hasn’t replied to negative reviews
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Great service.
I put an online order and received it in two days from Cornwall to Oxford and was very pleased with item's that's pretty good going.
October 30, 2022
Good product - shame first delivery was wrong
Good product. However the first delivery was of the wrong paving stones. Handled the change pretty efficiently but had to wait 2 days for the correct order. Happy overall.
October 7, 2022
Unprompted review
Excellent service.
October 20, 2022
Problem Resolved Efficiently
Had a problem. The Manager and his staff dealt with it promptly and efficiently. Very professional and friendly. Their interest in my problem was much appreciated. Problem resolved to my complete satisfaction. Thank you, Simon and staff.
October 11, 2022
My mum loved her birthday gifts from…
My mum loved her birthday gifts from you. I chose a few items and she was so happy. I bought online from Australia for my mum in Cornwall. Thank you for your selection of lovely online gifts. Your service was friendly and great - I shall be back!
Tanya - Queensland, Australia
August 11, 2022
Hedgehog hanging brackets
Order came really quickly, good price and exactly what I wanted
August 24, 2022
SlWill use this Company again!ow delivery time but made up for by…
Slow delivery time but made up for by driver who was friendly and active left delivery where requested, will certainly use again!
July 15, 2022
Excellent healthy plant thank you
May 14, 2022
Excellent service
Excellent service. Order received promptly. Will definitely order from them again in the future.
May 1, 2022
Great products at great prices
Great products at really competitive prices, speedy dispatch and delivery. Would recommend and will definitely buy again, thanks a lot 😊
April 25, 2022
The Pink Fir Apple seed potatoes were…
The Pink Fir Apple seed potatoes were despatched promptly and arrived in good condition. Very much appreciated as they were not available locally (SE Cornwall) this year and another on-line supplier had let me down.
April 13, 2022
Happy Customer
I had just run out of Summer Citrus feed, which we had previously bought from here. As we live some way from Cornwall the website allowed me to order 3 of the Summer feed and 2 of the Winter feed and they arrived in well under a week. A good service at a competitive price!
April 11, 2022
Good products and service.
April 6, 2022
Unprompted review
nice quality goods easy transaction
March 29, 2022
Fast delivery
Fast delivery, very quick response to my query. Happy customer! :)
March 23, 2022
Unprompted review
No updates on delivery
March 23, 2022
excellent service
i ordered some compost to be delivered.....my order was dealt with quickly and delivered by a helpful chap. excellent service and i would use again.
March 23, 2022
Good product but slow on delivery.
March 22, 2022
Order delivered promptly and…
Order delivered promptly and considerately. Thank you.
February 28, 2022
Didn't receive my order
Didn't receive my order. Emails to the company bounce with mailbox full message. No response to contact form on website.
February 25, 2022
Reply from Cornwall Garden Shop
Hello, thanks for this.
As explained on the telephone, unfortunately DHL hadn’t collected from us for reasons unknown! It should be with you today.
We will also look at why emails are bouncing and rectify that ASAP.
Best wishes,
Simon
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