Emailed the supplier for delivery info & received NO reply! Products were delivered later than expected & seemed to be sitting with DHL for 3 days? When 2 x Cornis Oil were delivered they had... See more
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See what reviewers are saying
Another order delivered with no problems, they had so many packets of bulbs and short on another, they refunded, I would have been happy with something of their choice. Really looking forward to sprin... See more
Great service! I ordered some Christmas lights online as I wanted to match some I already had, and these were a good price compared with other retailers. Dispatch was prompt, and was followed up wi... See more
Second year ordering a Xmas tree and both occasions have been very happy. We went for a bargain 6-9ft Nordmann Fir this year and it was delivered in 3 working days. A bigger tree than the previous yea... See more
Company details
Written by the company
Family-run garden centres in the heart of Cornwall
Contact info
Chacewater Garden Centre, TR4 8QG, Chacewater, United Kingdom
- 01872560533
- info@chacewatergardencentre.com
- goonhaverngardencentre.com
4.5
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Will look fab hanging in the garden
Will look fab hanging in the garden, haven’t used it yet because of recent storms.
February 21, 2022
Hanging baskets
The two ivory hanging baskets we bought look very smart. They were well wrapped and arrived quickly and in perfect condition.
February 19, 2022
Reply from Cornwall Garden Shop
Thanks, Donna! Glad to hear you were happy with them ☺️
Chris
Excellent service
February 14, 2022
Reply from Cornwall Garden Shop
Thanks for this, we really appreciate it.
Chris
Reply from Cornwall Garden Shop
Thanks very much for this review!
Chris
Cute Queen Bee soft toy
Cute soft toy Queen Bee. It arrived promptly. Good delivery service 🚚
February 2, 2022
Reply from Cornwall Garden Shop
Thanks for the great review, so glad to hear you were pleased with the service.
Best wishes,
Chris
They have an easy to use we
They have an easy to use website. The seeds were despatched very quickly. All good.
January 30, 2022
Reply from Cornwall Garden Shop
Thanks for the review, David!
Best wishes,
Chris
Not in stock despite confirming order
Confirmed order, then emailed 2 days later to say it wasn't in stock. So had to wait for refund.
January 29, 2022
Reply from Cornwall Garden Shop
Really sorry we didn’t have the item in stock. I’m not sure why it was showing as available when it wasn’t, I’m afraid.
I hope you feel able to give us another chance in future.
Best wishes,
Chris
Easy to order and delivery very prompt
Easy to order and delivery very prompt. I had ordered the wrong item which I returned and a full refund was issued very quickly. Very good customer service and care. Thank you.
January 27, 2022
Reply from Cornwall Garden Shop
Thanks for the review! Hope to be able to serve you again soon.
Chris
Very good service ,good delivery,put…
Very good service ,good delivery,put compost in a very neat stack, second year I have ordered from you. Nice to be able to get compost delivered.
January 7, 2022
Beautiful present for my fiancé
Beautiful present for my fiancé, he absolutely loves it and it arrived so quickly
December 20, 2021
Prompt
Prompt, courteous and helpful service. Delivery arrived when expected and the product was excellent.
December 19, 2021
Reply from Cornwall Garden Shop
Thanks for the review, Hilary!
Chris
Cornwall Garden Shop
First class service
Delighted with product. Fast delivery and excellent communication. Thank you
December 16, 2021
Reply from Cornwall Garden Shop
Thanks for the great review, Vicki.
Happy Christmas!
Chris
Cornwall Garden Shop
Very happy with products and service
December 9, 2021
Reply from Cornwall Garden Shop
Pleased to hear this, Anne. Thank you!
I bought the ginger and chocolate…
I bought the ginger and chocolate biscuits for presents the boxes look very classy.delivery was fast. Very pleased with them
December 8, 2021
Reply from Cornwall Garden Shop
Thanks for the review. Glad to hear you are happy with your order.
Chris
Cornwall Garden Shop
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