Gordon Associates Reviews 93

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can’t thank Matt enough for his help and guidance, through what can be a daunting process. From start to finish Matt was available to answer any of my questions or concerns and I wouldn’t hesitate t... See more

Rated 5 out of 5 stars

Matt has been absolutely incredible throughout the entire process from the moment I first contacted him well over a year ago. As a first time buyer, he took the time to talk me through every stage of... See more

Rated 5 out of 5 stars

Leaving your mortgage with Matt and his colleagues at Gordon associates is like leaving your kids with their grandparents. You know they will be taken care of. Matt managing our renewal has been seem... See more

Company replied

Rated 5 out of 5 stars

We were first time buyers and full of questions! Matt was extremely helpful and no question was to silly to ask, he helped us so much with getting the best deal possible. Even when getting other mortg... See more

Company details

  1. Financial Consultant

Written by the company

Gordon Associates is a local whole of market brokerage, offering Personable, professional and individually tailored advice advice across mortgages, insurance and equity release.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

I used Matt to help with getting my mortgage and then ever since Matt has helped with Renewals, high recommend easy communication thank you

October 2, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Mike,

Thank you for your review, always a pleasure working with yourself and Alice

Best Wishes
Matt

Rated 5 out of 5 stars

Highly recommend!

Highly recommend!
The best service, from start to finish. Matt was always on hand for any questions we had, whether being over the phone or email nothing was to much trouble. I could not recommend Gordan Associates enough and will using again in the future.

September 6, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Emma,

Thank you so much, i hope you guys are all settling in to your new home and looking forward to working with you guys again

Best Wishes
Matt

Rated 5 out of 5 stars

If we could give Matt 20 stars, we would!

If we could give Matt 20 stars, we would!
He makes the whole process so seamless and stress free. He is regularly in contact and responds so quickly to any queries. We have recommended him to others already, and we hope they will also have the pleasure of working with him.

August 29, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Ali,

Thank you so much, its always great to have existing customers come back and great to see you on your next step on the property ladder

I wish you and Brendan all the best in your new hope and look forward to the next one!

Best wishes
Matt

Rated 5 out of 5 stars

First Class

We were fortunate enough to be pointed in Matts direction from a friend, who had first class experience with him.

What a referral! Matt is a subject matter expert and genuinely cares for his clients. Our house purchase process was made super simple using his services. Communication was spot on, consistent updates throughout all the stages, and just a normal human - hard to come by nowadays!

Thank you :)

August 16, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Thank you so much Tom!

It was a pleasure working with you guys, your organisation made my job all that much easier and i look forward to working with you both again

Best Wishes
Matt

Rated 5 out of 5 stars

Highly Recommend

Gordon Associates were incredibly helpful when we used them for our remortgage. Our previous experience with another company was dreadful, so we were very worried about having to go through the process again. Matt & Katie gave us nothing to worry about and the whole process was smooth and efficient. They communicated well and were able to sort it out for us quickly. Couldn't recommend them higher!

August 8, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Fiona,

Thank you for your review, it was lovely to work with you both and i am glad we were able to make such a impact on the mortgage

We look forward to seeing you again for the next time

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

10/10 Service

We could not recommend or thank Matt enough for everything he has done for us with helping us buy our first house. As first time buyers the thought of the process was very scary, but Matt made the whole process completely stress free, by giving us constant updates on the progress and always being there with very quick communication on any concerns we had. Couldn't fault Matt's service at all, thank you so much again!

August 2, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Jac & Anna,

Thank you so much for your review. I glad everything went through nice and smooth and hope you are all settled in to you new home

I look forward to working with you again at the end of your fixed rate

Best Wishes
Matt

Rated 5 out of 5 stars

Excellent service

We have used Matt a couple of times now and cannot fault his service. He was always on hand to help with any questions we had and him and the team went above and beyond to help us get our mortgage offer. We honestly couldn’t thank you more for all of your help and wouldn’t use anyone else in the future. Highly recommend. Thank you again!

July 4, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Thanks Laura,

Its always a pleasure working with yourself and Steve and i hope you and the growing family are all settled in your new home

Best wishes
Matt

Rated 5 out of 5 stars

Very impressive and professional…

Very impressive and professional service from Gordon Asscociates. Our situation was not straight forward however, Matt made the whole process simple and streamlined. He overcame every hurdle, kept us informed and was extremely helpful throughout. Without Matt our move simply would not have happened. I could not rate this company highly enough!

July 18, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Tom,

Thanks for the review, its not every client who gets the accolade of longest mortgage process to date!
All worth it in the end and glad you and the family are enjoying your new home.
Lets home for no developers the next time round!
Was a absolute pleasure working with you during this time and i look forward to the next one!

Best Wishes
Matt

Rated 5 out of 5 stars

Brilliant Service

Just used Matt for a remortgage, very professional and friendly service. My application was not straightforward due to problems my end. This Matt sorted and made me feel like it was not a big problem. Matt always answers emails and his phone, and if not available he got back to me that day, even when he was on holiday. I will be recommending this company to friends and family

June 13, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Jane,

Thanks so much for your review. Glad everything was completed in time for you.
Should you need any help in the future, please don't hesitate to give me a call

Best Wishes
Matt

Rated 5 out of 5 stars

Fantastic service, highly recommend

Matt and his team helped us with our mortgage, life and home insurance. They went above and beyond to ensure everything was tailored to the needs of our family. Matt explained everything in detail and was always on hand to answer any questions. He was very supportive during the whole process of buying our home. Buying a house can be a very stressful time however Matt made things much more manageable and was able to relate to our personal circumstances due to his extensive experience. I would highly recommend Matt and his team for any mortgage or insurance needs and will most definitely use them again in the future.

June 2, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Laura,

Thanks for much for your review, it was a absolute pleasure working with yourself and Nick.
I look forward to hearing how the new extended family has got on when your fixed rate comes up for renewal

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Matt has been absolutely superb in…

Matt has been absolutely superb in every aspect from start to finish. He has been diligent with every detail and has given us advice at every stage. Often spotting issues that our solicitor has missed. We always felt that our case was always a priority and he was always on hand via call or text to answer any questions or issues that we had. Would highly recommend and if we ever buy another house; Gordon associates will be the only mortgage broker we use. Thanks again.

May 8, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Ryan & Sam,

Absolute pleasure working with forces again. So glad you are all moved in and look forward to catching up again when your fixed rate comes up for renewal!

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Five stars everytime

Five stars everytime! Would give more if it let me! We cannot thank Matt enough for helping us to complete on our house! He not only dealt with our mortgage but went completely above and beyond giving lots of advice on the other aspects involved with moving home and having an open line of communication with our solicitor making sure work was being completed.

Matt constantly had our backs when it felt at times no other professional involved did! We honestly cannot put into words how grateful we are for all of his help and commitment to us as clients!

Thank you Matt for everything

May 16, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Thank you so much Kirsty!

We always take on all of our clients mortgages personably and will help out as if it were our own every time. You were unbelievably patient when it felt like many of the third parties were not talking to each other and I am glad i was able to help where i could to keep things together for you all.

I truly wish you all the best in your new home and look forward to catching up again next time

Best Wishes
Matt

Rated 5 out of 5 stars

If you haven’t got a mortgage advisor. Choose this one!

I cannot begin to explain how stress free Matt and Katie made this experience. As first time buyers, we were so unsure of what to do but Matt was there to talk us through every step not to mention the excellent rate he managed to secure us for our mortgage. Would highly recommend Gordon Associates!

May 17, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Lily,

Thank you so much for taking the time to leave a review. you guys were a absolute pleasure to working with and thoroughly organised which makes our job that much easier.

All the best in your new home

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Cannot thank Matt enough for all his…

Cannot thank Matt enough for all his help!

Matt was highly recommended to me by a friend and I couldn’t be happier with the service! As a first time buyer, I had no experience of the mortgage and buying process but Matt took the time to walk me through everything and explained things thoroughly and in a way that was easy to understand. He went above and beyond by not only sorting out a mortgage for me but also helping with conveyancers and the was on call throughout the whole process.
I was over the moon just to get a house warming card from Gordon Associates so when arriving home today to a little moving in gift complete with a check list of things to remember and sort out I’m even more impressed.
I’ll definitely be going back to Matt when I’m ready to move again! Cannot recommend him enough.

May 3, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Ali,

It was a absolute pleasure, you were so patient with the solicitors and managed to get things over the line.
It was a pleasure to working with you and i look forward to seeing how you are getting on when your rate comes to renewal

Best Wishes
Matt

Rated 5 out of 5 stars

First Time Buyers - Amazing!

Matt and Katie were an amazing help guiding us through the process of buying our first home. After speaking with a few mortgage advisors, Matt steered us in the right direction and we cannot fault the service we received. Matt and Katie made the whole experience so easy and they were approachable and accessible throughout. We highly recommend Gordon Associates and will definitely be using them again.

May 14, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Jodie,

Thank you so much for taking a time to leave a review. I hope Josh and yourself are all settled in.

I look forward to seeing how you guys have got on when your fixed rate comes up for renewal

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Mat was so supportive and helpful…

Mat was so supportive and helpful throughout the process. He made it stress free and got the best fees. You really feel that someone is taking care of you personally.
I recommend Mat to everyone looking for a mortgage.

May 10, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Stephanie,

Thank you so much for leaving a review. It was a absolute pleasure to work with you and i wish you all the best in your new home.

I look forward to seeing how things have developed when your fixed rate comes towards the end of its term

Best Wishes
Matt

Rated 5 out of 5 stars

Matt and Katie were excellent from…

Matt and Katie were excellent from start to finish with our recent property purchase. Matt answered all our questions in plain language and was never too busy to speak to us. They both made the experience easy and all went without any problems. Cannot recommend Matt and Katie enough!

April 26, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Drew & Sasha ,

Congratulations on completing on your first home together, its been a pleasure working with you both and we wish you all the best for the future and look forward to working with you again next time

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

10/10

I can’t thank Matt and Katie enough for their help with me buying a property. I’m a first time buyer so naturally had lots of questions and needed lots of things explaining to me.

Matt would always answers my questions promptly and explain things in full details making sure I understood fully the next steps I was taking.

Gordon Associates have helped make the whole process feel effortless. They are approachable, good willed and ultimately made sure I was getting the best results for me. I can’t recommend them enough. A 10/10 service

April 24, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Jake,

Thank you for your review, we hope you are all settling into your new home and loved helping you reach that first run on the property ladder.

We cant wait to hear how things have progressed when your mortgage comes up for renewal

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Matt was very professional this whole…

Matt was very professional this whole process was made to feel easy for me and my family to understand. The outcome was a good price on our mortgage renewal and a very happy family. I had the opportunity to serve with Matt so I know the bloke well and how professional and forward thinking he is. Once again thanks Matt and you team.

January 1, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Thank you so much for taking the time to leave a review, it was great to see you are doing so well and a pleasure to help you and the family renew your mortgage.

I look forward to hopefully securing an even better deal for you on your next renewal

Best Wishes
Matt

Rated 5 out of 5 stars

Fantastic mortgage advice.

We were recommended to Matthew Gordon by a previous client who has always been impressed with the knowledge and advice he had been given, and we agree 100%. Matthew and his team have helped us to find a new mortgage offer and life insurance policies that were tailored to our circumstances. Would highly recommend Matthew and will certainly be contacting him again in the future.

April 2, 2024
Unprompted review
Gordon Associates logo

Reply from Gordon Associates

Hi Clare,

Thank you so much for taking the time to leave a review, it really means a lot. Its been a pleasure working with yourself and Matt and I look forward to catching up again upon renewal~

Best Wishes
Matt

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look