Gordon Associates Reviews 94

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I can’t thank Matt enough for his help and guidance, through what can be a daunting process. From start to finish Matt was available to answer any of my questions or concerns and I wouldn’t hesitate t... See more

Rated 5 out of 5 stars

Mathew was recommended to me by a friend! Really great service makes the process very easy. Very knowledgable would recommend highly

Rated 5 out of 5 stars

Matt has been absolutely incredible throughout the entire process from the moment I first contacted him well over a year ago. As a first time buyer, he took the time to talk me through every stage of... See more

Rated 5 out of 5 stars

Leaving your mortgage with Matt and his colleagues at Gordon associates is like leaving your kids with their grandparents. You know they will be taken care of. Matt managing our renewal has been seem... See more

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Company details

  1. Financial Consultant

Written by the company

Gordon Associates is a local whole of market brokerage, offering Personable, professional and individually tailored advice advice across mortgages, insurance and equity release.


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4.9

Excellent

TrustScore 5 out of 5

94 reviews

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Rated 5 out of 5 stars

Fantastic mortgage advice.

We were recommended to Matthew Gordon by a previous client who has always been impressed with the knowledge and advice he had been given, and we agree 100%. Matthew and his team have helped us to find a new mortgage offer and life insurance policies that were tailored to our circumstances. Would highly recommend Matthew and will certainly be contacting him again in the future.

April 2, 2024
Unprompted review
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Reply from Gordon Associates

Hi Clare,

Thank you so much for taking the time to leave a review, it really means a lot. Its been a pleasure working with yourself and Matt and I look forward to catching up again upon renewal~

Best Wishes
Matt

Rated 5 out of 5 stars

Great mortgage advice

As first time buyers, it was great to work with someone as helpful, responsive and knowledgeable as Matt. Right from the beginning he was really communicable and got the ball rolling for us really quickly and easily. He then kept touching base with us thought and answered any questions we had straight away. We'd definitely use Gordon Associates again, and would recommend to anyone, especially anyone with a armed forces background, as Matts knowledge of the forces scheme available was very helpful also.

March 15, 2024
Unprompted review
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Reply from Gordon Associates

Hi Sam,

Thanks so much for taking the time to leave us a review, its always a pleasure working with forces and I wish Alice and yourself all the best in your new home and look forward to catching up when your fixed rate comes to its renewal

Best Wishes
Matt

Rated 5 out of 5 stars

Best around!

Matt was brilliant from start to finish! We were first time buyers and this situation wasn’t straight forward for us. Matt got the mortgage for us and helped all the way as there was a few hurdles. Matt went above and beyond to get this over the line for us. Any doubts and concerns Matt was there to answer straight away. We meet Matt a few times and he’s such a nice fella as well and so easy to talk to. We would highly recommend to anyone to use Matt and also Katie!

February 28, 2024
Unprompted review
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Reply from Gordon Associates

Hi Jay,

Thank you for leaving a review, it was great working with yourself and Chloe and loved seeing your project come together.

Best of luck with your future projects and I look forward to working with you both again

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Exceptional Service from Matt - A Mortgage Broker Who Truly Cares

From the outset, Matt set a high standard for what I expected from a mortgage broker. His expertise, dedication, and personalized approach truly set him apart in a crowded field. Matt went above and beyond to ensure that my mortgage application process was as seamless and stress-free as possible.

Navigating the complexities of finding the right mortgage can be daunting, but Matt made it more seamless. He provided clear, expert guidance at every step, ensuring I understood all my options and helping me make informed decisions. His knowledge of the market and lenders' offerings is exceptional, and he was always available to answer any questions I had, no matter how small. He took the time to get to know me and my financial goals, tailoring his advice and recommendations accordingly. It felt like working with a trusted friend rather than just a service provider.

I cannot recommend Matt highly enough. If you're looking for a mortgage broker who truly cares about your success and works hard to get you the best possible outcome, look no further. Matt's professionalism, expertise, and unparalleled service have earned him my complete trust and gratitude. Thank you, Matt, for making what could have been a more stressful process, a more positive experience. Also thank you for your continued advice and help.

March 8, 2024
Unprompted review
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Reply from Gordon Associates

Hi Ralph,

Thank you so much for your review, its always a absolute pleasure working with you and I wish you all the best on your endeavours in the future!

As always I will look forward to working together again the next time your in need!

Best Wishes
Matthew Gordon

Rated 5 out of 5 stars

Matt and Katie were invaluable for our…

Matt and Katie were invaluable for our first time property purchase. Matt was available via WhatsApp which was a massive help when we had questions about the process and concerns over bills. Would recommend!

March 1, 2024
Unprompted review
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Reply from Gordon Associates

Hi Billy,

Thank you so much for your feedback, We hope you are both settling in to your new home and look forward to working together again when your fixed rate comes up for renewal.

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

THE BEST Mortgage Brokers

Matt & Katie are without a doubt the best mortgage brokers you can deal with. Always helpful, on the ball and giving the best and honest advise. They are the only mortgage brokers to receive a message the night before saying “we need a decision in principle” and have it ready the next day before we’ve even gone back for the next visit, that’s true commitment to your clients!
I wouldn’t use anyone else, they are extremely good at what they do.

February 9, 2024
Unprompted review
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Reply from Gordon Associates

Hi Matt & Zoe,

Thank you so much for taking the time to leave a review, it really goes a long way.
Its always a pleasure working with you both and we wish you both all the best in your new move up to Scotland!

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Excellent service

Excellent service.

Super helpful and always on call to answer any questions, would not hesitate to use again.

December 21, 2023
Unprompted review
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Reply from Gordon Associates

Thank you Jack!

I hope you and the family are all settling into your new home and look forward to seeing how things have progressed when your fixed rate comes up for renewal!

Rated 5 out of 5 stars

Professional, proactive and diligent

After serving in the military with Matt and knowing how professional and diligent he is, I knew we were in great hands. With a proactive approach Matt helped us with our remortgage and contacted me monthly to reassure me he was looking for the best deals. Once he had established the mortgage he was always on the end of the phone should I have a query. This whole experience couldn’t have gone smoother. Since using Matt I have recommended him to all my friends and family for seamless mortgage advice !

November 19, 2023
Unprompted review
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Reply from Gordon Associates

Hi James,

Thank you again for trusting me to not only arrange your new mortgage but have the responsibility of arranging protection cover for you and your family!

Its always a pleasure working with military past and present and we very much look forward to hearing how your new venture has progressed when your mortgage comes back round for renewal

Best Wishes
Matt

Rated 5 out of 5 stars

Fantastic mortgage brokers

My daughter used Gordon associates for her house purchase in 2022. Theycam highly recommended and I totally endorse that. Matt Gordon was professional whilst being personable and friendly. I was a mortgage broker so luckily for me I have a good knowledge of the mortgage process but been a while and some things have changed Matt explained everything clearly and was quick to respond to any questions had. If your looking for a mortgage I would highly recommend Gordons if you want exceptional service.

October 5, 2023
Unprompted review
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Reply from Gordon Associates

Hi Joanne,

Thank you so much your your review, it was a pleasure working with you, even if the pressure was on being a ex broker yourself!

I wish you all the best in your new home and home you enjoy being closer to family and grandchildren!

Best wishes
Matt

Rated 5 out of 5 stars

For such a huge decision with lots to…

For such a huge decision with lots to think about, Matt and his team went above and beyond for our first home. He is a true professional with great knowledge and explained each step as we progressed.

He was always quick to answer the phone for my questions and chasing the solicitors was never an issue.

Also a big thank you to Katie for sorting out insurance for our new home.

I would highly recommend Matt and his team and will definitely be using his services in the foreseeable future.

Also thank you for our card delivered to the house, what a lovely gesture!

November 30, 2023
Unprompted review
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Reply from Gordon Associates

Hi Jake & Emma,

Thank you so much for your review, it was a pleasure to work with you and over the moon we were able to get things over the line for you in time for the new arrival!

All the best with the house renovations and cant wait to see how things have progressed when we catch up again at the end of your fixed rate

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Highly recommend Gordon Accositates

Matt was a pleasure to work with all the way through. As first time buyers we was new to the whole process, any questions we had Matt answered them and was very helpful. We decided to change property and Matt made this very easy for us to do so and was there every step of the way. Katie was also extremely helpful and answering any questions we had when providing us with the insurance for when we moved in. Would 100% reccomend Gordon accositates, thank you so much.

November 24, 2023
Unprompted review
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Reply from Gordon Associates

Hi Mercedes & Joe,

Thank you so much for taking the time to leave us a review especially considering we know your hands are now very full with the arrival of your baby boy!

We cant wait to meet you all next time around

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Would highly recommend

Absolutely fantastic service from start to finish. Nothing was ever too much trouble, and always had time to go over any queries or questions that I had. Always on hand to take calls and emails, and dealt with every issue I encountered quickly and professionally. Could not recommend highly enough

October 12, 2023
Unprompted review
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Reply from Gordon Associates

Hi Chris,

Thank you so much for the review! very glad to get this one over the line for you and congratulations again on completing on your first home!

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Matthew made buying easy!

Matthew made the process of buying my first house simple and easy. He provided me with carefully laid out instructions to follow and was with me every step of the process right up until completion. I will continue using matthew to remortgage and for anything else house related in the future. Five star service Matthew - thank you! A+++

November 3, 2023
Unprompted review
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Reply from Gordon Associates

Hi Matt,

Thank you so much for taking the time to leave us a review and sorry its taken me so long to respond! It was a pleasure to work with you and look forward to catching up again at the end of your fixed term.

I hope you enjoyed Christmas and new year in your new home?

Best Wishes
Matt

Rated 5 out of 5 stars

EXCELLENT, EXCELLENT, EXCELLENT!!

Matt went above and beyond providing excellent service from start to finish! Matt helped me with a first time purchase for a leasehold flat (also I'm self employed) I can honestly say it wouldn't have gone through without Matts help and persistence. Matt was professional, knowledgable and extremely helpful, he went the extra mile constantly chasing up EWS1 forms/fire reports that my solicitor should have been doing to get me past the finish line, I'm so grateful for all the hard work he put in throughout! Even when the mortgage process had finished he gave me a call to congratulate me and asked if I needed his help with anything else during the rest of the process and still stayed in contact the whole way through. The service was amazing. I couldn't recommend him and the team enough and will always use Gordon Associates in the future! A thank you to Katie too who sorted out my Income cover for extra peace of mind as I am self employed. Excellent team! Thank you!!!

October 25, 2023
Unprompted review
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Reply from Gordon Associates

Thank you so much for your kind words! We take each application process personally and if there is anything we can help beyond the mortgage we will always ensure that the buying process is as smooth as possible, beyond just acquiring you a mortgage offer.

We wish you all the best in your new home and will look forward to catching up again towards the end of your current fixed rate term.

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Highly recommend Matt for all of your…

Highly recommend Matt for all of your mortgage needs, he went above and beyond and made the whole process easy for us, he was highly professional throughout.

His communication was spot on during the whole duration of our purchase, Matt endeavoured to find us the best and affordable mortgage lender for us, along with this he found and designed us a bespoke life insurance policy which provided us with all the necessary reassurance and protection.

Overall Matt made the entire mortgage process streamlined and stress free, we can’t thank him enough for his efforts in finding us the best mortgage.

October 20, 2023
Unprompted review
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Reply from Gordon Associates

Hi Sam,

Thank you so much for taking the time to leave us a review. Its always a pleasure working with service personnel.

We wish you all the best in your new home and look forward to catching up when your fixed rates comes up for renewal and seeing how you guys are getting on!

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Cannot recommend enough!

Matt has gone well and above for our move to go ahead. From the beginning he has been extremely helpful, reliable and is always at the end of the phone. This is the second move I have completed with Matt. Over the past 7 months we have had trouble with our solicitors and Matt has always been so proactive and helpful for our sale to complete, he has done so much more than just securing us with a mortgage. I cannot recommend Matt and his team enough! Thank you so much!

October 12, 2023
Unprompted review
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Reply from Gordon Associates

Hi Emily,

Thank you for taking the time to leave us a review, especially giving the imminent arrival of your baby daughter! Extra pressure on this one with below par solicitors and mortgage offer extensions however overjoyed to get you over the line just 5 days before your new arrival!

We wish you and your now extended family all the best in the future and look forward to meeting everyone when your mortgage comes up for renewal

Best Wishes
Matt & Katie

Rated 5 out of 5 stars

Highly recommned Gordon Associates for…

Highly recommned Gordon Associates for all things mortgage and family protection! Matt is open honest and most importantly confidential, as a family we used another adviser as we got onto the property ladder but their service just cannot be compared to Gordon Associates .. not only do we use them now but all my extended family do too. Please go and experience the high level of care and advise they have to offer.

October 10, 2023
Unprompted review
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Reply from Gordon Associates

Hi Katie,

Its always a pleasure working with yourself and Tom, the epitome of stress free customers.
Thank you giving us the opportunity to protect your family on this occasion and we look forward to working with you again many more times in the future

Best Wishes
Matt

Rated 5 out of 5 stars

Life Insurance & Family Protection

I wanted to update our Family Life insurance policies as ours was 10 years old, not fit for purpose and expired in a few short years. Matt took the stress out the whole process and advised a number of options that would work for us and ease the financial burden should the worse happen. Thanks for understanding what we wanted, I would highly recommend.

Callum & Kim

August 23, 2023
Unprompted review
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Reply from Gordon Associates

Hi Callum & Kim,

Thank you so much for taking the time to leave us a review. Thank you for trusting us to protect you and your family for years to come

Best Wishes
Matt

Rated 5 out of 5 stars

Professional service provided

What a fantastic, professional and exceptional service provided by Gordon Associates. They helped us in purchasing our new home and would have not been able to get everything in place if it wasn’t for their expertise.

I can not recommend Gordon associates enough for any financial advice they go above and beyond to make sure everything is in place thank you so much Matt to you and your team.

August 4, 2023
Unprompted review
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Reply from Gordon Associates

Hi Perry,

Thank you for your great review, it has been a pleasure working with yourself and Annabel, we wish you and your growing family all the best in the future!

Rated 5 out of 5 stars

Matt and the team where recommended by…

Matt and the team where recommended by a close friend and we really could not be more happier. Matt made the process very stress free and gave us plenty of options that worked for us.
We will 100% be using Matt moving forward and highly recommend anyone else in doing so.

August 1, 2023
Unprompted review
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Reply from Gordon Associates

Thank you Clive, We hope you are all settling into your new home and look forward to working with you again

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