G.E.S Reviews 64

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Can’t fault Gordon when it comes to dealing with my annual boiler service. Always prompt, clean and tidy and really takes care of his customers. Pricing is always reasonable and transparent. No hidden... See more

Company replied

Rated 1 out of 5 stars

Fitted a brand new boiler beginning of last year for our landlord ATAG. That was great no issues. After care, has been diabolical. Landlord has tried numerous times to ask him to come look at fault wi... See more

Company replied

Rated 5 out of 5 stars

Gordon visited our home at short notice to provide us with a gas safety certificate ahead of moving properties. Gordon is a great, friendly engineer ( even with children and especially dogs haha!) and... See more

Rated 5 out of 5 stars

Excellent service. Phoned on morning with problem with boiler. He knew problem straight away. Promised to come late afternoon but came earlier. Very polite,fixed within an hour at great price. Very fr... See more

Company details

  1. Plumber

Written by the company

Gordon Elliott Solutions offer high efficency boiler installations covering all areas in the northeast. At G.E.S we specialise in installing ATAG boilers which are Europes most energy efficent boiler. If you're considering a new boiler installation we can offer you a range of premium boilers from the impressive economiser combi boiler, regular and system boilers and the standard high efficency combi boiler too, all of which boast long warranty cover ranging from 10yrs, 12yrs or an impressive 14yrs. As a select partner and Ambassador of ATAG, we offer our customers a free site visit, system design and quotation procedure, giving you the confidence that you'll be getting quality installation from start to finish. ATAG boilers are renowned for their gas saving efficency and robust quality saving our customers money on their gas bills. We offer power flushing as a part of every installation giving your boiler the best conditions to run efficiently. G.E.S also install underfloor heating systems, which can be perfectly coupled with ATAG'S zoned mixing cabinets which allow different temperatures to leave the boiler for different heating zones, this allows homes to be completely and efficiently optimised using ATAG's intelligent integrated technology.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

64 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

New Bathroom Installation

Gordon installed our new bathroom having taken out the old one. He has done an absolutely fantastic job and has exceptional attention to detail.

We have him lined up to do our en suite!

He is very professional and knowledgeable but most of all is a great lad. Jasper our cockapoo misses him..!

Gordon comes highly recommended!

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous work…

Brilliant job done by Gordon replacing our old boiler and moving it upstairs. Although a big job there was little mess as he took the time to cover everything. Such a lovely guy and explained everything along the way. I’m so happy with our boiler system now and the shower is amazing. I would highly recommend Gordon for any boiler work and more. Thanks Gordon.

May 10, 2023
Unprompted review
G.E.S logo

Reply from G.E.S

Hi, not a problem. Glad to help. See you on your 1st years service. Gordon

Rated 5 out of 5 stars

Gordon came out on night I rang him

Gordon came out on night I rang him. Ended up with new boiler fitted within the week. Worked the whole day so I had heating and hot water. Great guy would recommend.

April 12, 2023
Unprompted review
G.E.S logo

Reply from G.E.S

Thanks for your review. Happy to be of assistance and glad your system is back up and running again.

Rated 5 out of 5 stars

Gordon came out the same day and sorted…

Gordon came out the same day and sorted our boiler out (blockage inside boiler), especially grateful as I have two children under two and had no heating or hot water. Really friendly and up front with his prices, which is always good to have.

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

5 star service

Fantastic service provided by Gordon to install our new boiler. He talked us through the whole process and kept us up to date with everything. Gordon is very knowledgable, professional and so friendly, he was a pleasure to have in the house. I would highly recommend, thank you so much again Gordon.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt assistance

Prompt assistance, good honest advice from the most intelligent and knowledgeable heating engineer we've ever met. Pleasant around the house. Excellent service all round with innovative technology at a good price.

January 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service from Gordon, had a minor problem with my boiler which I thought was gonna be major, explained a few things that could be wrong, talked through exactly what he was doing and why, also gave me knowledge about boilers and heating systems, absolutely fantastic service, problem was sorted quickly but still double checked everything was working, I will definitely use him in the future and
definitely recommend him! Thanks again really appreciate your help

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

A 10 out of 5 star Company

This tradesman is a genuine legend. He went way above and beyond to make sure we are warm this winter.
Last winter we found we had a dripping boiler, he came out within 10 hours to repair it. To keep it going through the winter.
We knew we needed a new boiler but he fixed it so we had time to get money together. When we did he came out and told us about the varying benefits of different boilers and which one would give us the best energy efficiency. We ended up with the Tado, which we got Gordon to install. Gordon was quick, friendly and super efficient, and very tidy and explained everything in easy terms so it was understandable. Gordon is extremely courteous and put’s the needs of his customers first, even giving us extra energy money saving tips, and his pricing is very competitive and reasonable too. We have zero hesitation on recommending this company you won’t be disappointed. Wish I could give the company 10 stars!

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, highly recommended

I found GES via a local Facebook page were he was highly recommend by the community. Gordon came out during a busy winter period to attend our leaky boiler. With positive can do attitude he set about the task and resolved all our issues. I would use this service again and highly recommended to anyone else.

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

GES provided a great service to a very…

GES provided a great service to a very professional standard. The work was done to a tight schedule with cleanliness as a top priority. The system is working very well and is starting to pay for itself. We are very pleased with a superb job. Thank you GES

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

Gordon really got us out of a mess

Gordon really got us out of a mess, -4 degrees and no heating Gordon came as promised quickly diagnosed the problem,ordered the part and got us up and running.Gordon was professional yet friendly and I can recommend him 100% I’ve asked him back to carry out further work.

December 15, 2022
Unprompted review
G.E.S logo

Reply from G.E.S

Thanks for the review. Glad I could help you out, and especially getting you up and running without having to use all of those electric heaters for too long. See you in the new year for the radiator job. G.E.S

Rated 5 out of 5 stars

Polite and efficient

Polite and efficient. Came on Sunday and heating back to normal.

December 18, 2022
Unprompted review
G.E.S logo

Reply from G.E.S

Thanks for your review. A blockage in your ideal boilers condensate pipe caused by metal deposits caused your issue.....a service and a clean out quickly sorted this out. Looking forward to instilling your smart thermostat in the near future.

Rated 5 out of 5 stars

THOROUGH AND PASSIONATE

We had a boiler installed in June 2022. Gordon was our second port of call only because we did not know he was living in the same village as ourselves. We were let down by another local business which I will not go into detail about. Fortunately for us. We asked him to call out and give us a quote he called next day discussed what we needed and listened to what we wanted out of a boiler. We had a quote within 2days even though there was no rush. Out of the 5 quotes we chose a one with 14yr warranty the Atag for piece of mind.
Not the cheapest not the dearest. He would have installed a less expensive system but we chose the Atag.
It was installed very quickly and efficiently no mess even put protective covering over our stair carpet. He is knowledgeable and passionate about his work and gives the customer what they want.
We had need to give him a call due to the fact for some reason our internet dropped out over night and would not reconnect to our heating system.
We could operate heating manually but not via the app.
Gordon gave advice over the phone within hours and called personally within 24 hours he reset the system and all is fine.
One word of warning he likes bean to cup coffee especially making it himself.
Please call him don’t hesitate he will help.
I am in business myself and can tell when someone likes his work. Finally just do it.

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

Gordon is a thorough and careful…

Gordon is a thorough and careful plumber with excellent experience - totally trustworthy. I will wait for him rather than go to others, especially for boiler work. He’s done a superb job for me on my boiler plus other jobs. Highly recommend!

December 8, 2022
Unprompted review
G.E.S logo

Reply from G.E.S

Thanks for the review.....always a pleasure to help you in your projects, and always looking forward to the next.

Rated 5 out of 5 stars

Gordon has done a number of jobs for me…

Gordon has done a number of jobs for me over the last year, everything from a boiler service, laying luxury vinyl flooring and a patio. He has always provided a professional and friendly service. I would not hesitate to use his services again.

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler fault solved

Called Gordon with a boiler problem. He came out the same day, he fully explained the fault and got my boiler up and running in no time!

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend purchasing the Atag…

I highly recommend purchasing the Atag combi boiler. It's worth looking into to save on energy prices. Since I had the boiler installed, I have noticed a massive saving on energy prices. I also, upgraded on all the radiators too. This has made a big difference heating up the house. I find I only need to turn on the heating for an hour in the morning and a couple of hours in the evening. The house stays warmer for much longer than the boiler I had before. My energy bills have reduced massively, I am actually in credit of over £300 with my supplier. Thank you Gordon, for explaining the great advantages of having the Atag combi boiler. ,😊

November 2, 2022
Unprompted review

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