ZealReviews 

442
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear explanations, making the entire process smooth and understandable. The service provided is frequently described as exemplary, efficient, and professional, often exceeding expectations and delivering significant results. However, some people mentioned issues with the signing process, and problems with incorrect invoicing that required extensive back-and-forth to resolve.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often describing it as exemplary, professional, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Zeal for Capital Allowances for 5 of our properties, and I cannot recommend Matt and the team more highly. From start to finish the service has been exemplary, and questions etc have alwa... See more

Rated 5 out of 5 stars

Process was very quick and easy. Comms were via email and telephone, in an easy to understand language, no financial jargon and the process was explained fully. No hesitation in using these guys aga... See more

Rated 5 out of 5 stars

Painless and ultimately profitable process from our side, even with our own delays in being able to obtain some necessary information. We'd certainly use Zeal again if needed. Thanks.

Company replied

Rated 5 out of 5 stars

Nothing was too much trouble, everyone was incredibly helpful and every question we had was answered promptly. We wouldn't hesitate recommending Zeal. Thank you very much for such a first class servic... See more


Company details

  1. Tax Department
  2. Alternative Financial Service
  3. Tax Advisor

Written by the company

Wave goodbye to conventional tax advisors. Say hello to Zeal. Zeal are Chartered Tax Advisors who help business owners claim a specialist tax relief on the embedded fixtures found in and under their commercial properties. Items like electrical and heating systems, pipework, flooring, kitchens, bathrooms and more. On average we help owners save around £35,000 in tax - many even receive a cash tax rebate for tax they didn't know they had overpaid. Zeal work on a paid-by-results basis so there are no fixed or upfront fees. As members of the Chartered Institute of Taxation, our team have many years of experience in capital allowances and our process is fully compliant with HMRC guidelines. We have claimed back millions of pounds in tax for business property owners and are proud of our 100% success rate on HMRC submitted claims. We offer an excellent aftercare service and are here as long as you need us to give you support in applying your savings to future tax payments. For more visit www.gozeal.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(442)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick, clear and valuable advice from a superb company

Matt at GoZeal was introduced to me through a friend in the property business. Other accountants and advisors I have spoken to have never really been able to provide me with clear, confident advice that I needed to help my business develop. Matt however has saved me time, effort and allowed me to build a plan to develop my business thanks to his straight forward, well-researched and timely advice.

I really cannot recommend this company enough and I hope to use GoZeal for a long long time. Thank you for your advice. A company worth its weight in gold.

August 1, 2022
Unprompted review
Zeal logo

Reply from Zeal

Thank you for such a wonderful review Jack, we love hearing such great feedback!

Rated 5 out of 5 stars

Capital Allowance

Always so very helpful. They have also saved me a lot of tax and that is always a bonus

October 27, 2022
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Reply from Zeal

Thrilled you had such a great outcome, thank you for sharing your experience :)

Rated 5 out of 5 stars

Thorough and professional

Zeal undertook the enormous task of going though 2 large boxes of invoices dating back over 12 years. They documented every single invoice to determine which ones were eligible for Capital Allowances and submitted it all to HMRC on my behalf. Very curteous and professional.

September 9, 2022
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Reply from Zeal

Happy to help Paul, thanks for the 5* review!

Rated 5 out of 5 stars

Very professional & friendly.

Very professional & friendly.

The service from start to finish was excellent. Everyone we dealt with was very prompt & professional.

Would certainly recommend.

August 22, 2022
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Reply from Zeal

Thank you for your kind words Neil! :)

Rated 5 out of 5 stars

Great service

Great service, easy to use with fantastic results

August 12, 2022
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Reply from Zeal

Great to hear, thank you Rod!

Rated 5 out of 5 stars

Met Mel from Zeal at a trade show

Met Mel from Zeal at a trade show, very helpful and made time to explain to us. Mel then kept us informed and arranged the survey and valuation. When our current accountants where less than helpful this was escalated to Chris who got everything moving. unfortunately we missed the deadline but that was in no way Zeals fault. Still ended up well up on the deal.

July 12, 2022
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Reply from Zeal

Thanks for the lovely review Tim!

Rated 1 out of 5 stars

This company phoned us out of the blue…

This company phoned us out of the blue and spoke with my wife saying they had looked into our Doggie daycare business that we run from home saying they could save us money etc. my wife said we did not need any help as we deal with our own affairs but he would not take no for an answer and was basically bullying her so she just said phone back and speak with my husband which he has just done I told them I deal with my own affairs and did not want there help but he just started bullying me so I hung up.I did not ask them to phone so stop phoning us and using bullying tactics.

July 11, 2022
Unprompted review
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Reply from Zeal

We are very sorry to hear about your experience. We value your feedback and this message has been relayed to the appropriate department so that further training can be provided. We strive to provide excellent customer service, and I apologise that our company has not met your expectations.

Rated 5 out of 5 stars

Unexpected capital allowances claim

We had a phone call out of the blue and thought it was another scam call at first.
I checked with our accountant to see if the capital expenses claim is legitimate, and she said yes go ahead with it.
Matthew from Zeal phoned back and we set the wheels in motion, Zeal sent a surveyor out to us and we decided to take the lump sum minus Zeals fees and were initially told we would receive the money around the end of October early November, but due to Covid and HMRC running behind, it turned out to be the end of January.
All in all it is worth doing

February 18, 2022
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Reply from Zeal

Thank you for your feedback and 5* review! We will pass this onto Matthew :)

Rated 5 out of 5 stars

Jonathan and the team at Zeal are…

Jonathan and the team at Zeal are utterly brilliant. I’m so thrilled with the tax savings they have achieved for my business. They work fast and really know their stuff. Jonathan is excellent. Thank you again

February 14, 2022
Unprompted review
Zeal logo

Reply from Zeal

Thank you, we are so please you are happy with our service. We will pass your feedback onto Jonathan

Rated 5 out of 5 stars

Seemed like a scam - but was the opposite!

When one receives a call out of the blue from a company offering to save you thousands in tax, the first reaction to something seeming to be 'too good to be true' is that this is a scam! But, I admit I was dubious, at first, and did not take up the offer initially. However, I did some research and discovered that there were considerable additional Capital Allowances I could legitimately claim for my Furnished Holiday Let, with the potential of worthwhile tax savings. When Zeal followed up their call, I agreed to proceed. They worked with my accountant all the way and this week HMRC has confirmed a tax reduction of over £1000. Of course, Zeal charge for their services, but, as these Capital Allowances go forward, reducing year-on-year, I am confident that by the second year, the tax savings will have more than covered Zeal's charges. I expect to be saving a net total of about £2000 by year 5, with more smaller savings going forward. Jessica at Zeal was very helpful and easy to deal with and their surveyor, Josh, was very efficient doing the required survey on my property. If you are contacted by Zeal, it may be worth checking whether they could save you some tax.

February 3, 2022
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Reply from Zeal

Thank you for your 5* review! We are so please you are happy with your claim and will pass your feedback to Jessica and Josh :)

Rated 5 out of 5 stars

Thanks to Matthew I’ve had a huge tax…

Thanks to Matthew I’ve had a huge tax saving over the next few years which I’d never have known about. I am happy to recommend Zeal to anyone who has doubts.

February 3, 2022
Unprompted review
Zeal logo

Reply from Zeal

Thank you so much for your feedback, we will pass this onto Matthew

Rated 5 out of 5 stars

Zeal dealt quickly and efficiently with…

Zeal dealt quickly and efficiently with both me and my accountants, establishing a helpful tax efficiency with minimum fuss. I would highly recommend them.

January 30, 2022
Zeal logo

Reply from Zeal

Thank you for your 5* review!

Rated 5 out of 5 stars

Excellent service from Jonathan…

Excellent service from Jonathan Corfield at Zeal. We were a bit dubious at first about claiming for locked in capital allowance on our holiday letting business. We went ahead and were successful in our claim and have saved thousands of pounds over the next five years.
Thank you for all our help and advise.

January 25, 2022
Unprompted review
Zeal logo

Reply from Zeal

Thank you for your review, we are so pleased you are happy with your claim. We will pass your feedback onto Jonathan :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Jonathan was very patient and professional helping us through the process. The tax advisers were also very polite and professional. Me and my family have saved loads of tax going through the process. Would highly recommend them.

January 21, 2022
Zeal logo

Reply from Zeal

Thank you so much for your kind words. We will pass your feedback onto the Team :)

Rated 5 out of 5 stars

Very happy to recommend

This was unknown territory for us, and the initial information Zeal put together before we signed on to do the work was detailed and easy to understand. The formats of the results they found were the same. We will be happy to recommend the team at Zeal based on the experience we've had to date.

January 20, 2022
Zeal logo

Reply from Zeal

Thank you for your 5* review! We are so pleased you were happy with out service

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