From the very start Grace removers were fantastic. We need to move our mother with out her being present and then had the settlement moved a few days, these guys helped us out in our most stressful t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For Interstate removal plus car transport reasonable quote. Packing crew were on time, worked steadily and efficiently. Friendly. Nothing too much trouble. Removalists also arrived on time. Again we... See more
Company replied
Grace helped me moved international and within Adelaide as well (simultaneously). The best set of folks you can rely on to do this for you. A very talented and great subject matter experts. A big shou... See more
Company replied
I was returning from Adelaide, Australia to Edinburgh, Scotland after almost 18 years after my husband died. Traumatic time for me but Grace Removals, Adelaide took the strain away. They were fast, pr... See more
Company replied
Company details
Written by the company
Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.
Contact info
25 Hewittson Road, 5113, Edinburgh North, SA, Australia
- 1300725991
4.2
Great
94 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impeccable service from the start
Impeccable service from the start, there level of experience shone through.
I received much more than I expected with the service provided that allowed me to have a stress free move.
I have recomended you to my family and friends and intend to use you the next time I move home.
August 28, 2021
Reply from Grace Removals Group - Adelaide
Dear Sheila,
Thank you for your kind words. We hope you’re enjoying and settling in to your new home.
Kind regards,
Grace Customer Service
Grace Bros
Grace Bros. actually took the time to send out an agent to confirm what had to be moved and the overall volume.
Other removalists want you to give them the details and give you a price.
The personal touch is what sold me.
August 25, 2021
Reply from Grace Removals Group - Adelaide
Dear Ron,
Thank you for your kind words. We hope you’re enjoying and settling in to your new home.
Kind regards,
Grace Customer Service
Excellent service at all points of the…
Excellent service at all points of the way from quote through pickup, storage and delivery. Highly recommend Grace.
May 12, 2021
Reply from Grace Removals Group - Adelaide
Dear Bob & Mary,
We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.
Kind regards,
Grace Customer Service
Excellent service
Excellent service overall. The staff are very friendly and professional.
May 4, 2021
Reply from Grace Removals Group - Adelaide
Dear Julia,
Thank you for your kind words. We hope you’re enjoying and settling in to your new home.
Kind regards,
Grace Customer Service
Great service 👍🏼
April 18, 2021
Reply from Grace Removals Group - Adelaide
Dear Mayowa,
Thank you for your kind words. We hope you’re enjoying and settling into your new home.
Kind regards,
Grace Customer Service
This is not our first move have tried…
This is not our first move have tried others but Grace is by far the best. Everything was clearly explained we and our belongings were treated with respect and care. The costs were clearly explained from the start.
Would definitely recommend to family and friends.
April 11, 2021
Reply from Grace Removals Group - Adelaide
Dear Jennifer,
Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.
Kind regards,
Grace Customer Service
Excellent Moving Experience
Grace were fantastic from start to finish. They made the entire process smooth and put us at ease. Very professional, high quality service. Highly recommend Grace.
April 4, 2021
Reply from Grace Removals Group - Adelaide
Dear Jackie,
Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.
Kind regards,
Grace Customer Service
Impressed with Grace removals and…
Impressed with Grace removals and especially with the man who came to pack items.
Would move with them again.
March 13, 2021
Reply from Grace Removals Group - Adelaide
Dear Lorraine,
Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.
Kind regards,
Grace Customer Service
Following an earlier review in which I…
Following an earlier review in which I raised an issue that occurred during delivery of home contents to their destination, I am pleased to say that Grace has covered the cost of damage to a tree on site. This was promptly facilitated by the Destination Service Coordinator in Melbourne. I can now say that I am totally satisfied with the service offered by Grace Removals and have no hesitation in recommending them, and will happily use their services again.
January 6, 2021
Reply from Grace Removals Group - Adelaide
Dear Derek,
Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.
Kind regards,
Grace Customer Service
Professional job Adelaide to North…
Professional job Adelaide to North Queensland. The service was professional, quick and no issues either ends, Great job Grace!
September 8, 2020
Unprompted review
Reply from Grace Removals Group - Adelaide
Dear David,
We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.
Kind regards,
Grace Customer Service
Moving with Grace
On this my sixth move with Grace I am once again very satisfied. The service from the beginning to the end is thoroughly professional but immensely friendly. The packing and moving teams are pleasant and engaging to deal with whilst maintaining a constant hard work ethic. Surely a testament to a well run organisation. We also love their expertly designed systems which make everyones lives easier. The world would be a better place if more companies were like this. They are perfectly named.
August 26, 2020
Unprompted review
Reply from Grace Removals Group - Adelaide
Dear Tim,
Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future. We wish you all the best in your new home.
Kind regards,
Grace Customer Service
-Adelaide to Canberra
Helpful staff, quote was good, efficient removalists thanks guys! Had an issue with insurance which was not resolved until post move but we were happy with attention to the complaint and the refund
August 24, 2020
Unprompted review
Reply from Grace Removals Group - Adelaide
Hi Liz,
Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we wish you all the best in your new home.
Kind regards,
Grace Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.