I've bought from this company before, at one of their busiest time of year Christmas. I knew they were brilliant at getting my purchase for my grown-up granddaughter,never too old for a jelly cat. Thi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used this business to purchase and grow my jellycat collection for the past couple of years. With each purchase I have had no cause for concern, I have received my purchases in good time, eac... See more
Company replied
Love that they've got a maximum one per customer system for some jellycats which meant that I could get my hands on the coffee bean jellycat that was out of stock from the official jellycat website. O... See more
Company replied
Excellent products . Love these candles, very realistic and remote controled. Also good to find some that use normal AA batterys . Delivery was quick and well packaged.
Company replied
Company details
Written by the company
Gracegentle has been trading for more than 10 years through our store in Newark, Nottinghamshire and online at www.gracegentle.co.uk - We are a destination store for Jellycat | St Eval Candles | Stoneglow Candles | Wrendale and more. We offer a huge range of homeware, giftware, greeting cards and Jellycat Soft Toys.
Contact info
23A Middle Gate, , NG24 1AL, Newark, United Kingdom
- 01636611933
- enquiries@gracegentle.co.uk
- gracegentle.co.uk
4.9
Excellent
117 reviews
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Jellycats
Always buy my jellycats here , services is brilliant, Denise and Jo are always very helpful ,order always arrives quickly
January 27, 2025
Reply from Gracegentle
Thank you fr your 5* review
Reply from Gracegentle
Than you for your 5* review
Amazing shop with amazing people
i ordered last saturday and got my order monday/tuesday, such amazing quality and so reasonably priced. The owners of this shop are lovely too
January 25, 2025
Reply from Gracegentle
Thank you for your 5* review
Reply from Gracegentle
Thank you for your 5* review
Lovely small company
Lovely small company, on my 3rd order with them and they ship so quickly. Really responsive customer service too!
January 11, 2025
Unprompted review
Reply from Gracegentle
Thank you for your 5* review
Amazing service
Amazing service. Whenever I click and collect its always ready in a speedy fashion.
December 27, 2024
Reply from Gracegentle
Thank you for your 5* review
Reply from Gracegentle
Thank you for your 5* review
Excellent customer service- really…
Excellent customer service- really helpful staff. Massive range of Jellycats.
December 28, 2024
Reply from Gracegentle
Thank you for your 5* review
Reply from Gracegentle
Thank you for your 5* review
First order from Gracegentle
First order from Gracegentle
My order of the newly released valentines jellycat range arrived quickly and I love them. I buy jellycats as a collector and one of the jellycats tags was damaged which was disappointing. The jellycats themselves were beautiful. Thank you gracegentle!
December 9, 2024
Unprompted review
Reply from Gracegentle
Thank you for your review. We are very sorry the item arrived with a damaged tag, we do take as much care as possible ensuring the tags are perfect on arrival. Please feel free to contact us directly via phone or email and we can look to arrange a replacement item with a perfect tag.
Kind regards
Gracegentle
Product arrived quickly and was as…
Product arrived quickly and was as described, perfect and prompt!
November 25, 2024
Reply from Gracegentle
Thank you for your 5* review
Reply from Gracegentle
Thank you for your 5* review
Reply from Gracegentle
Thank you for your 5* review
Super selection of Jellycat! quick postage was appreciated.
Had just what I needed, item was sent with care and I really appreciated the quick postage. I’m sure I will be a return Jellycat customer as you have such a super selection in stock.
October 28, 2024
Reply from Gracegentle
Thank you for your 5* review
It was very quick and easy to order the…
It was very quick and easy to order the item on the website. The service on collection at the shop was second to none. My item was ready and waiting the very next day and packed extremely well. I often visit Grace Gentle in Newark and all of the ladies in the shop are extremely friendly and helpful. It is old fashioned service at its best. They stock such beautiful items and if I’m looking for a gift, there’s always something I can find. There are items to suit your budget. We are so lucky to have Grace Gentle in Newark and the owner’s personal story behind the shop is wonderful.
September 27, 2024
Reply from Gracegentle
Thank you for your 5* review and your lovely comments
Reply from Gracegentle
Thank you for your 5* review
Reply from Gracegentle
Thank you for your 5* review
Reply from Gracegentle
Thank you for your 5* review
Excellently packaged
Excellently packaged, great item and very quick delivery. First purchase discount was fantastic, would massively recommend to friends and family
July 30, 2024
Reply from Gracegentle
Thank you for your lovey review
Arrived promptly well wrapped
Arrived promptly well wrapped. Felt like they had a cuddle before sending. Thank you
July 29, 2024
Reply from Gracegentle
Thank you for your 5* review
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