I've bought from this company before, at one of their busiest time of year Christmas. I knew they were brilliant at getting my purchase for my grown-up granddaughter,never too old for a jelly cat. Thi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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I have used this business to purchase and grow my jellycat collection for the past couple of years. With each purchase I have had no cause for concern, I have received my purchases in good time, eac... See more
Company replied
Love that they've got a maximum one per customer system for some jellycats which meant that I could get my hands on the coffee bean jellycat that was out of stock from the official jellycat website. O... See more
Company replied
Excellent products . Love these candles, very realistic and remote controled. Also good to find some that use normal AA batterys . Delivery was quick and well packaged.
Company replied
Company details
Written by the company
Gracegentle has been trading for more than 10 years through our store in Newark, Nottinghamshire and online at www.gracegentle.co.uk - We are a destination store for Jellycat | St Eval Candles | Stoneglow Candles | Wrendale and more. We offer a huge range of homeware, giftware, greeting cards and Jellycat Soft Toys.
Contact info
23A Middle Gate, , NG24 1AL, Newark, United Kingdom
- 01636611933
- enquiries@gracegentle.co.uk
- gracegentle.co.uk
4.9
Excellent
117 reviews
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They are the best
They are the best.
Staff post online sharing products they have in store. It’s not just about selling products.
I love the lives they do on tik tok
Nice to buy from those who own and love the products themselves
Fast delivery. Offer a points system which is great so you can get money off
Excellent seller.
July 26, 2024
Reply from Gracegentle
Thank you for your 5* review
Trusted seller I found on TikTok!
I saw this company on TikTok and I was mesmerised by the sellers passion. I made my first order last week, a jellycat beehive and bee, what an adorable product! I collect bee themed teddies and this is by far the best! Superb quality, I’m new to the jellycat range and I’m now I’m hooked.
Was a competitive price and arrived a little earlier than expected. Head to the website first as I’m sure they offer a first time discount for new customers (which I somehow missed, but their price was still better than any other online retailer).
Happy customer. Thank you.
July 26, 2024
Reply from Gracegentle
Thank you for your 5* review
Reply from Gracegentle
Thank you for your 5* review
I recently found this lovely little…
I recently found this lovely little shop on Ticktock I love jellycats and I’m obsessed with bunnies and this lovely shop did not disappoint I’ve already made 4 purchases and will be making more ♥️
July 20, 2024
Unprompted review
Reply from Gracegentle
Thank you for your lovely 5* review - so happy you found us and for all your orders.
Absolutely fantastic team at…
Absolutely fantastic team at Gracegentle. Made my 80 year old mum over the moon with the Jelly Cat Sage Green Dragon we had been looking for for months. Easy webiste to use lots of products and fantastic delivery, mum even got a bad of Haribo Strawberries in with the package so was super happy. Thanks Gracegentle I will definitely be ordering from you guys again very soon
July 17, 2024
Unprompted review
Reply from Gracegentle
Thank you so much for your lovely 5* review
Jellycat Collector here
Jellycat Collector here. Supporting a Wonderful independent business. The most fantastic 5 star service from incredible genuine people who want to keep their customers happy. Make a conscientious effort to protect Jellycat tags in store and during shipment. Found you on Tiktok love the lives and I hope to visit one day Thank you Grace Gentle!!! Lots of love Emma’s Cute Collection xxxx
April 29, 2024
Unprompted review
Reply from Gracegentle
Thank you so much for your lovely 5* review
Reply from Gracegentle
Thank you so much for your 5* review
Denise and Jo are SO LOVELY
Denise and Jo are SO LOVELY. They can't do enough to help and make the shopping experience a pure joy. I really wanted a specific Jellycat (Huge Sage Dragon) and they called me the second it arrived in store, I love them so much. They also ship items out so quickly when I can't get into town. Amazing shop, wonderful service.
June 26, 2024
Reply from Gracegentle
Thank you so much for your lovely 5* review
Wonderful shop
Wonderful shop. Denise and her staff go above and beyond - excellent customer care and always very friendly.
The Jellycat selection is the best around with regular new stock. Beautiful display and Denise will always order in things for you if she can.
Great user friendly website too. Wonderful shop. Highly recommend.
June 28, 2024
Unprompted review
Reply from Gracegentle
Thank you for your lovely 5* review
Saw the ladies on a TikTok live
Saw the ladies on a TikTok live! I’ve ordered a couple of times now! Delivery is super quick & jellycats always packaged with care 🤍 thank you so much!
June 22, 2024
Unprompted review
Reply from Gracegentle
Thank you so much for your 5* review
Reply from Gracegentle
Thank you for your 5* review
Lovely product
Lovely product, postage was longer than I expected but very happy overall
May 31, 2024
Reply from Gracegentle
Thank you for your review.
apologies delivery was longer than expected we do state standard delivery (2-4) days. Your item was sent on day of order Friday 31st May and we can see from Royal Mail Tracking it was delivery on Monday 3rd June so that was within our stated delivery times for 48 Hour tracked. But once again apologies we did not meet the timescale you was expecting.
Reply from Gracegentle
Thank you so much for your 5* review
Reply from Gracegentle
Thank you so much for your 5* review
Super duper amazing experience 💚
Lovely communication everything is as seen and of good quality and price, Lovely 10% discount as well when subscribed to the news letter ✉️ My Jellycat bunnies were as I’d seen on the live, Also very lovely lady well spoken lovely to deal with, very pleasant experience and happy to buy from again.
Oh yes and all arrived well packed and fast and a little packed of gift sweets in the box was lovely 📦
Thank you again for a pleasant experience 🩵💙🤍
June 3, 2024
Reply from Gracegentle
Thank you so much for your 5* review
Reply from Gracegentle
Thank you so much for your 5* review
Excellent customer service, great products
Excellent customer service. What a great company to deal with and excellent products at good prices. Great communication and would buy from them again.
May 22, 2024
Reply from Gracegentle
Thank you so much for your 5* review
Denise is absolutely lovely
Denise is absolutely lovely! Has such a wonderful shop and I cannot wait to order more!!
May 23, 2024
Reply from Gracegentle
Thank you so much for your 5* review
Lovely ladies and so happy with my…
Lovely ladies and so happy with my gorgeous jellycat! Such a nice shop!
May 23, 2024
Reply from Gracegentle
Thank you so much for your 5* review
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