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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the meat, which is described as delicious, tender, and fresh. Many appreciate the efficient delivery service, noting that orders arrive on time, are well-packed, and often include sustainable packaging. The ease of online ordering and the helpfulness of the service are also frequently highlighted. However, some customers experienced issues with delivery delays and received products with expiry dates that were too close to or even past the delivery date. A few reviewers also found some products, like certain burgers or bacon, to be bland or too salty. Additionally, some customers expressed concerns regarding the sourcing and ethical practices of the abattoirs used by the company.

What people talk about most

Product

Consumers express high satisfaction with the product quality, often highlighting the excellent taste and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent and superb quality of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its efficiency and speed. Many... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy online ordering... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, most delicious tasty produce. I am glad that I found Graig Farm. My deliveries are always a day earlier than expected and everything is beautifully packed with lots of cold ice... See more

Rated 5 out of 5 stars

Parcel arrived as arranged, on time. Meat has proven to be good quality. Could do with clearer information labels on individual meat parcels. As in perhaps larger writing and not stained by travel... See more

Rated 5 out of 5 stars

Craig Farm are really consistent with their services, providing amazing meat, poultry and fish. We are very impressed with their quality. Not just the quality but also the price of their products r... See more

Rated 5 out of 5 stars

Craig Farm produce have so far been excellent, I have had no issues at all with this company. Delivery has always been within the time frame specified. If the excellent standards remain I will have n... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Just wanted to say a big thank you all at Graig farm, i was staying in a lodge just up the road from them and after some misinformation from google saying they are an online butchers but do allow walk ins, they don’t usually unless you call ahead with your order. Despite this they still sorted me out two fresh steaks which were absolutely incredible. It was great to see how well kept the animals were and the lovely working dog. Thank you

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have been buying meat from Graigfarm for a number of years, the quality of the meat supplied is brilliant. Always good quality and tastes really good. Also never had a problem with either service or delivery.

April 27, 2026
Rated 5 out of 5 stars

Bully's review

Simple ordering process to confirm products I wanted.
Delivered on time in secure packaging and the product was as expected, superb quality.
Excellent service and product.

April 28, 2026
Rated 5 out of 5 stars

Highly Recommend

Everyone very helpful when I have contacted them with any questions and most important the meat is excellent quality.

April 19, 2026
Rated 5 out of 5 stars

Truly fully satisfied always with both…

Truly fully satisfied always with both the top quality produce and first class reliable service also customer response appears to be excellent too wherever there is a query.

I mean as far as legit online to door, organic grass fed (as much as humanly possible year round ofc same goes for all, Graigfarm must be right near the top.

April 16, 2026
Rated 5 out of 5 stars

Amazing company.

Amazing company.
Fresh organic produce, tasty and delicious.
Delivery really swift and tracked.
Wouldn’t hesitate to recommend

April 16, 2026
Rated 5 out of 5 stars

Thank you for giving me this…

Thank you for giving me this opportunity to leave here my experience . I kept on seeing g the advert for Graig farm on instragram . I kept thinking 5o myself should I shouldn't I , eventually as I did and to be honest I was very pleased I did . Ordering the meat is straight forward . Payment was simple as well , no fuss . Picking the date for delivery , easy as well . NOW AS FOR THE DELIVERY , this is definitely the best service that I have ever had ! When the say its coming between such and such time this is exceptional. I'm so impressed . My order of delivery was between 9.14 and 11.14 it was here I think about 9,30 , didn't even have to wait in for it , brilliant service . Thank you for everything you do , OH by the way the meat is wonderful too xx

April 18, 2026

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