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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the meat, which is described as delicious, tender, and fresh. Many appreciate the efficient delivery service, noting that orders arrive on time, are well-packed, and often include sustainable packaging. The ease of online ordering and the helpfulness of the service are also frequently highlighted. However, some customers experienced issues with delivery delays and received products with expiry dates that were too close to or even past the delivery date. A few reviewers also found some products, like certain burgers or bacon, to be bland or too salty. Additionally, some customers expressed concerns regarding the sourcing and ethical practices of the abattoirs used by the company.

What people talk about most

Product

Consumers express high satisfaction with the product quality, often highlighting the excellent taste and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent and superb quality of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its efficiency and speed. Many... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy online ordering... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, most delicious tasty produce. I am glad that I found Graig Farm. My deliveries are always a day earlier than expected and everything is beautifully packed with lots of cold ice... See more

Rated 5 out of 5 stars

Parcel arrived as arranged, on time. Meat has proven to be good quality. Could do with clearer information labels on individual meat parcels. As in perhaps larger writing and not stained by travel... See more

Rated 5 out of 5 stars

Craig Farm are really consistent with their services, providing amazing meat, poultry and fish. We are very impressed with their quality. Not just the quality but also the price of their products r... See more

Rated 5 out of 5 stars

Craig Farm produce have so far been excellent, I have had no issues at all with this company. Delivery has always been within the time frame specified. If the excellent standards remain I will have n... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This business provides first-rate…

This business provides first-rate quality produce and one can be proud to buy from Graig Farm, for supporting wonderful British meat and dairy etc. We must support British farms by buying their produce. The more we buy, the more they grow successful.

November 26, 2025
Rated 5 out of 5 stars

Happy Repeat customer

They notified me that one item was not available and would I like to split order or wait a few days. I happily waited for the entire order... knowing it was fresher than I expected:)

October 31, 2025
Rated 5 out of 5 stars

Supporting British Farmers

Supporting British Farmers - great selection and reasonable prices too.
Graigfarm always have what I need and often have something I'd like to try.
Can't fault them for customer service and quality of product.

October 27, 2025
Rated 5 out of 5 stars

Wonderful meat

I have always been delighted with the quality of the meat from Graigfarm - particularly the lamb. The delivery service is amazingly quick and the meat is very well packed.

October 29, 2025
Rated 1 out of 5 stars

Craig Farm Religious/Halal Slaughter Concerns

Craig Farm has acknowledged but not responded to my email 2 Oct 2025 concerning my recent order, as follows:

"Dear Graig Farm,

I regret having to raise my concerns about the manner in which your animals may have been slaughtered to produce the items in my order:

The 4 burgers and mincemeat were from slaughterhouse 2100: Dawn Carnaby Abattoir Bridlington (aka Dundia Carnaby) a division of Dawn Meats. This slaughterhouse also delivers religious/halal slaughtered meat - rib, steak and mince - to Cosco Bracknell. It appears that slaughterhouse 5106: Dunbia Cardington Bedford was also involved in producing my mincemeat and therefore as for Dawn Carnaby also following religious/halal slaughter practices.
The 4 lamb chops were from slaughterhouse 7176: 2 Sisters Red Meat Ltd (trading as Merryn Foods) Merthyr Tydfil. Presumably this company is part of the 2 Sisters Food Group based in Scunthorpe which, with Lidl, in 2023 was implicated in an animal abuse scandal. The 2 Sisters Group is also involved in the widespread production of religious/halal slaughtered meat for the likes of Banham Poultry, Bernard Matthews and others. Furthermore, Merryn Foods supply both Tesco and M&S with religiously slaughtered/halal “Finest Lamb” and Topside Joints.
The 8 sausages and bacon were from slaughter house 4102: A H Griffiths Craven Arms Shropshire which is listed under the Halal Monitoring Services’ (HMS’) Red Meat Slaughterhouses EEC Numbers. The question is: why are HMS monitoring A H Griffiths? Likewise, Capestone Organic Poultry Ltd (slaughterhouse 7161), which slaughtered my chicken, is also listed under the HMS' Poultry Slaughterhouses EEC Numbers. However, in this case Capestone claim that although in the past they were involved in the packaging of Halal poultry, not its slaughter, this stopped some time ago; Capestone is therefore now seeking to have its name removed from the HMS list. Despite this, I think their previous link to religious/halal slaughter methods is despicable given its barbaric nature.
Finally, of course, as slaughterhouse 7191, you yourselves were involved in the slaughter required for and preparation of all the items in my order.

To be frank, as a long time customer of yours, I am astounded and saddened by your support for and use of the religious/Halal slaughter industry. You obviously truly care for the animals you breed and grow so why on earth would you expose and subject them to such abominable and indescribable cruelty? I know this disgusting industry is widespread - apparently 60-70% of supermarket meat is now religious/halal slaughtered (a national disgrace) - but there are still traditional, British abattoirs out there which are humane, ethical and caring. The question is: why aren’t you exclusively supporting them?

Further, my response to the reply from Craig Farm to my review is as follows:

I am appalled by the widespread religious/Halal slaughter taking place in this country and now you also appearing to be part of the problem.

Concerning AH Griffiths, you omit to explain why, if they do not carry-out religious/Halal slaughter, they are monitored by the Halal Monitoring Services?

Dawn Meats, Dunbia, 2 Sisters, which you use, all carry out religious/halal slaughter which has led to 60-70% of meat in supermarkets and many other outlets now being Halal. Ignoring this is also why you are part of the problem.

Stunning. From a legal point of view, the stun is completely irrelevant. “Stun" hides a multitude of sins - a 5 second electric shock is a stun as is a bolt. Stunned Halal: before being cut, the sheep or cattle are alive, fully recoverable and could walk back into the field. And this quote from the FSA 2024 Slaughter Sector Survey: "There are also a number of red-meat operators who stun animals after the slaughter i.e. they slaughter the animal and then apply a stun afterwards to minimise the period the animal may be conscious after the cut.”

According to this survey approx 200 million poultry, 80K cattle, 9 million sheep/goats (and 0 pigs) were Halal slaughtered in 2024.

Your claim that “ … none of the abattoirs we use practice slaughter by knife" is simply not true! You use Dawn Meats and 2 Sisters (Merryn Foods) who both carry out religious/halal slaughter, i. e., using inhumane methods such as a knife.

You have my email evidence that Dawn Meats supply Cosco Bracknell with Halal mince and steak; and that Merryn Foods supply Halal beef to Aldi.

Religious slaughter for non-Muslims and non-Jews is illegal.

Perhaps you don’t take as much “great care in selecting [your] abattoirs" as you should?

Until you stop using abattoirs that carry out this barbarism and stop being in denial about it, as are many supermarkets and other outlets, you will remain part of the problem.

September 30, 2025
Graigfarm logo

Reply from Graigfarm

Dear William,

Thank you for reaching out and sharing your concerns regarding the slaughtering practices for the meat in your recent order. I apologize for the delay in my response.

I understand your apprehension, and I want to reassure you of our commitment to humane and ethical practices. All animals are slaughtered in licensed premises, and we take great care in selecting our abattoirs .

Regarding your specific points:
All meat is processed on the farm in our own facilities however we do not slaughter here so therefore use abattoirs
AH Griffiths Slaughjter 95% of all the lamb we sell last week was the first lambs this year that were not slaughtered in AH Griffiths and all the pigs are slaughthered in AH Griffiths and cattle however we do by in various cuts of beef where carcase balance become a problem.

AH Griffiths: I can confirm that AH Griffiths does not have any Halal influence in their slaughtering process. I personally visit the facility and know the slaughtermen, who are all local.
Stunning Practices: All cattle and Lambs are stunned via a bolt or electrical current, and none of the abattoirs we use practice slaughter by knife. This is against our standards. It's a common misconception that all Halal-registered abattoirs slaughter animals without pre-stunning, but this is not the case for our suppliers.
Supplier Checks: I have previously vetted all our abattoirs and have recently requested updated information to ensure their practices align with our values.
Yes there are few abattoirs that do not use humane slaughtering. but I can assure you we do not use them. The abattoirs generally are rather small and only supply their own Halal butchers.

As a farmer, my utmost concern is that the produce we provide to our customers is never compromised in any way, including the welfare of the animals.

Thank you again for bringing this important matter to my attention.

Sincerely,
Jonathan Rees

Graig Farm Organics

--
Jonathan Rees
Graig Farm Organics
Farm Office 01686 627979
Fax 01686 807704

All your Organic Beef, Organic Lamb, Organic Pork from the Green Fields of Mid-Wales www.graigfarm.co.uk

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