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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the meat, which is described as delicious, tender, and fresh. Many appreciate the efficient delivery service, noting that orders arrive on time, are well-packed, and often include sustainable packaging. The ease of online ordering and the helpfulness of the service are also frequently highlighted. However, some customers experienced issues with delivery delays and received products with expiry dates that were too close to or even past the delivery date. A few reviewers also found some products, like certain burgers or bacon, to be bland or too salty. Additionally, some customers expressed concerns regarding the sourcing and ethical practices of the abattoirs used by the company.

What people talk about most

Product

Consumers express high satisfaction with the product quality, often highlighting the excellent taste and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent and superb quality of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its efficiency and speed. Many... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy online ordering... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, most delicious tasty produce. I am glad that I found Graig Farm. My deliveries are always a day earlier than expected and everything is beautifully packed with lots of cold ice... See more

Rated 5 out of 5 stars

Parcel arrived as arranged, on time. Meat has proven to be good quality. Could do with clearer information labels on individual meat parcels. As in perhaps larger writing and not stained by travel... See more

Rated 5 out of 5 stars

Craig Farm are really consistent with their services, providing amazing meat, poultry and fish. We are very impressed with their quality. Not just the quality but also the price of their products r... See more

Rated 5 out of 5 stars

Craig Farm produce have so far been excellent, I have had no issues at all with this company. Delivery has always been within the time frame specified. If the excellent standards remain I will have n... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service, brilliant produce

Excellent service, most delicious tasty produce. I am glad that I found Graig Farm.

My deliveries are always a day earlier than expected and everything is beautifully packed with lots of cold ice packing. Always a smooth transaction. Helpful with queries and I like the monthly updates we receive from Jonathan. I look forward to placing my next order. Thanks.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Parcel arrived as arranged

Parcel arrived as arranged, on time.
Meat has proven to be good quality.
Could do with clearer information labels on individual meat parcels. As in perhaps larger writing and not stained by travel moisture from ice packaging.
All round, happy customer.

August 31, 2025
Rated 5 out of 5 stars

Excellent quality

We are regular customers with Graig Farm We eat less meat than we used to but prefer to have more expensive, organic meat from this trustworthy farm where the provenance of everything is known and we know no hormones or chemicals have been used to feed the animals. Delivery is also very good, a prompt service using sustainable, reusable packaging. Top marks all round from us!

September 2, 2025
Rated 5 out of 5 stars

Quality quality quality.

The food is very high quality. The information about the delivery was accurate and everything arrived that I ordered. I like that you can order smaller joints of meat for a small household.

August 28, 2025
Rated 5 out of 5 stars

The quality of the meat as usual

The quality of the meat as usual, the fact that all the packaging is recyclable, the wool insulation I have passed to my neighbour as pest control for their allotment, and probably the thing that impressed me most was their response to a small issue that I had, I sent an email and had a immediate response and issue sorted straight away

August 27, 2025

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