While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the meat, which is described as delicious, tender, and fresh. Many appreciate the efficient delivery service, noting that orders arrive on time, are well-packed, and often include sustainable packaging. The ease of online ordering and the helpfulness of the service are also frequently highlighted. However, some customers experienced issues with delivery delays and received products with expiry dates that were too close to or even past the delivery date. A few reviewers also found some products, like certain burgers or bacon, to be bland or too salty. Additionally, some customers expressed concerns regarding the sourcing and ethical practices of the abattoirs used by the company.

What people talk about most

Product

Consumers express high satisfaction with the product quality, often highlighting the excellent taste and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent and superb quality of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its efficiency and speed. Many... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy online ordering... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, most delicious tasty produce. I am glad that I found Graig Farm. My deliveries are always a day earlier than expected and everything is beautifully packed with lots of cold ice... See more

Rated 5 out of 5 stars

Parcel arrived as arranged, on time. Meat has proven to be good quality. Could do with clearer information labels on individual meat parcels. As in perhaps larger writing and not stained by travel... See more

Rated 5 out of 5 stars

Craig Farm are really consistent with their services, providing amazing meat, poultry and fish. We are very impressed with their quality. Not just the quality but also the price of their products r... See more

Rated 5 out of 5 stars

Craig Farm produce have so far been excellent, I have had no issues at all with this company. Delivery has always been within the time frame specified. If the excellent standards remain I will have n... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistently good food

Consistently good food. Additionally if you have any specific requests you can speak to them. On both occasions that I have need special joints they have obtained them for me.

February 26, 2026
Rated 5 out of 5 stars

I'm not sure why trustpilot says this…

I'm not sure why trustpilot says this company has breached guidelines and aren't to be trusted.
After using farmison for a very long time and them selling out it's customers without warning as they sold out to Donald Russell which I don't rate either.
I'd used a couple others and just couldn't get on with them.
The burgers were flattened to an inch of its life making them tough and not very flavourful I decided to try Craig's.
I've just had the burgers and yum just as good as farmison before Donald Russell.
I've not tried the lamb and mince yet but if the burgers are anything to go by I'm looking forward to it.
Next day delivery very fast thank you.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Well laid out website

Well laid out website, easy to navigate. Good range of organic and wild products. I've ordered before from Graig farm and found their products are of excellent quality and good value for money, especially the bulk buys.

January 28, 2026
Rated 5 out of 5 stars

My Son ordered the steak and burgers

My Son ordered the steak and burgers, price was very good for Organic and the steaks 🥩 are beautiful. Will be buying again. Package 📦 is brilliant and they come like they’re in a little fridge! 10/10

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Even after countless orders, still top-notch quality and service. I'm pretty confident that I will stay with them for a long time.

January 2, 2026
Rated 1 out of 5 stars

Delivered being already expired.

The order was made on Sunday with the option to deliver on Tuesday, which was chosen. Then they sent an email with apologies about the delay. So it’s supposed to be delivered on Wednesday. Later another email was sent about the further delay towards Thursday. Then I replied, asking to cancel the order, but didn’t get any response. On Wednesday I decided to give them a call and to ask personally to cancel the order. They were polite and friendly, explained the reason for the delay. It was snow and I fully understood. They said they can cancel the order but it would be lovely if I didn’t. So I didn’t and the order was finally delivered on the 8th of January. But, 4 packages out of 5 had expiry date the 7th, one day before the actual delivery. It’s unacceptable. I can understand the weather condition but I can’t understand how it is possible to deliver expensive product, already expired, particularly meat. I can’t afford to throw away such an expensive meat and really hope I won’t contract any disease. Certainly I am not going to give it to my children.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great choice of meat etc. easy to navigate the website. Delivery is punctual and all packaging is recyclable.

November 28, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look