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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the meat, which is described as delicious, tender, and fresh. Many appreciate the efficient delivery service, noting that orders arrive on time, are well-packed, and often include sustainable packaging. The ease of online ordering and the helpfulness of the service are also frequently highlighted. However, some customers experienced issues with delivery delays and received products with expiry dates that were too close to or even past the delivery date. A few reviewers also found some products, like certain burgers or bacon, to be bland or too salty. Additionally, some customers expressed concerns regarding the sourcing and ethical practices of the abattoirs used by the company.

What people talk about most

Product

Consumers express high satisfaction with the product quality, often highlighting the excellent taste and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent and superb quality of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its efficiency and speed. Many... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy online ordering... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, most delicious tasty produce. I am glad that I found Graig Farm. My deliveries are always a day earlier than expected and everything is beautifully packed with lots of cold ice... See more

Rated 5 out of 5 stars

Parcel arrived as arranged, on time. Meat has proven to be good quality. Could do with clearer information labels on individual meat parcels. As in perhaps larger writing and not stained by travel... See more

Rated 5 out of 5 stars

Craig Farm are really consistent with their services, providing amazing meat, poultry and fish. We are very impressed with their quality. Not just the quality but also the price of their products r... See more

Rated 5 out of 5 stars

Craig Farm produce have so far been excellent, I have had no issues at all with this company. Delivery has always been within the time frame specified. If the excellent standards remain I will have n... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would recommend 100% Excellent service.

Very easy on line ordering. Great communication and being able to choose a delivery date is very helpful. The delivery company also has great communication for the timings, essential when received chilled or frozen foods. The meat, fish and sundries are of exceptional quality. I would thoroughly recommend this company.

April 13, 2026
Rated 5 out of 5 stars

First class quality meat and poultry

First class quality meat and poultry. Tender and a fantastic taste. The Customer Service team of Kevin,Sally and the butchery and packing staff are unsurpassed and deserve a five star review. I would highly recommend this Company.

April 13, 2026
Rated 5 out of 5 stars

The best lamb chops I have ever tasted

The best lamb chops I have ever tasted. Heavenly. I couldn't believe how lovely they were.
I cannot eat lamb from anywhere else now.
Sausages were superb and all meat stays the same size after cooking with none of that minging potato startch water liquid that the supermarkets use. I will never buy meat from mainstream supermarkets ever again...even if I could get organic there.
Mmmmm mouthwatering meeeeat!!

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Second To None

This, I think was my third time ordering from Craig farm.
So far we've had a stew made with braising steak. It was very tender meat and absolutely delicious.
I've also tried the pigs liver and was pleasantly surprised to see it had a nice smooth texture and no bitter taste. I will definitely be buying more.

I've found the service very good. My orders have arrived well packed and on the day I have chosen.
Overall I am very impressed with the quality of the meat.
I shall certainly be ordering again.

February 26, 2026
Rated 5 out of 5 stars

Lush organic meat - especially the sausages..

Easy to place an order, good communication, great choice of delivery service - AND the meat is lush! Especially the sausages. I had not eaten sausages for many years - until discovering Graig Farm = Organic + ingredients listed = all good. Totally worth giving them a try.

February 26, 2026
Rated 5 out of 5 stars

EXCELLENT

EXCELLENT! The meat is so tasty and one xan tell the difference it being organic . Every order item was delicious. You get wjat ypu pay for.

February 24, 2026

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