Grand Design Blinds Reviews 78

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Grand design blinds sorted out our issue really quickly and just got on with everything in the background. The design of the apex window blinds are fantastic and look great! We’re so pleased!

Company replied

Rated 5 out of 5 stars

Grand Design Blinds have been excellent throughout the costing up process, measuring up and fitting. Their team is extremely knowledgeable and have great samples to hand so you can see how they all wo... See more

Company replied

Rated 5 out of 5 stars

Finding a capable blind supplier for our large gable end windows was a challenge. We then noticed an advertisement for Grand Design Blinds problem solved. What seemed hard work for others became a sea... See more

Company replied

Rated 5 out of 5 stars

Two blind installations done really beautifully: One for the large apex window in our top floor study/bedroom. We wanted to ensure that the view wasn’t spoiled when the blind was up, but have comp... See more

Company replied

Company details

  1. Window Treatment Store

Written by the company

Grand Design Blinds specialise in custom-made complex shaped blinds for any type of glazing. Our products are of the highest quality and we offer a bespoke, personalised service. We focus on modern architectural design practice, with expert advice and worldwide surveying and installation. We are able to provide high quality shading systems from a wide range of suppliers to ensure no job is impossible, no matter what shape or size.


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great design!

Grand design blinds sorted out our issue really quickly and just got on with everything in the background. The design of the apex window blinds are fantastic and look great!
We’re so pleased!

March 13, 2026
Grand Design Blinds logo

Reply from Grand Design Blinds

Many thanks indeed Louise. It was great working on your project and coming up with solutions for all the tricky shapes! Thanks too for bearing with us while we finalised the installation.

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Fantastic service.

February 18, 2026
Grand Design Blinds logo

Reply from Grand Design Blinds

Many thanks Humphrey! It was a pleasure working on your project, and we hope you can now enjoy some later mornings!

Rated 5 out of 5 stars

Excellent supplier

Grand Design Blinds have been excellent throughout the costing up process, measuring up and fitting. Their team is extremely knowledgeable and have great samples to hand so you can see how they all work. The end result was even better than we could imagine and makes our complicated windows look fantastic. Will definitely be using them again. Cannot recommend more highly.

October 30, 2025
Grand Design Blinds logo

Reply from Grand Design Blinds

Thank you so much Kellie, it was a pleasure working on your project and best of luck finalising the next one!

Rated 5 out of 5 stars

Grand blinds

Two blind installations done really beautifully:
One for the large apex window in our top floor study/bedroom. We wanted to ensure that the view wasn’t spoiled when the blind was up, but have complete coverage of the window at night.
The second was for the full width window (incl bifold doors) on the downstairs extension.
Very happy with the service and results. Expensive but worth it!

October 6, 2025
Grand Design Blinds logo

Reply from Grand Design Blinds

Thank you so much for taking the time to write this review Graham, it means a lot to all of us in the team to have such happy customers!

Rated 5 out of 5 stars

Corrected

After conversations regarding a broken blind, it was corrected as shown below, thank you.

Thanks
Sam

February 25, 2025
Unprompted review
Grand Design Blinds logo

Reply from Grand Design Blinds

Dear Smartie123,

Thank you for your feedback. We're sorry to hear that you've had issues with your blind and that the colour you wanted is no longer available.

Regarding the blind that has broken, we understand your frustration. Whilst the blind is over 2 years out of warranty, we have offered to repair it for you free of charge as a gesture of goodwill.

We also understand your disappointment that the specific colour you wanted for your new blinds is no longer available as standard. As this is beyond our control, we have offered you the option either of a full refund of your deposit or custom powder-coating free of charge, and you have chosen to go ahead with the free custom colour.

We value your business and are committed to providing excellent customer service. We hope that you will reconsider your review in light of our efforts to resolve these issues.

Best regards,

Grand Design Blinds

Rated 5 out of 5 stars

Grand Design were so human and…

Grand Design were so human and accessible the whole way through the consultation and we’ve now got Duette blinds with a luxury, high-spec feel that make me happy every time I see them. The motor is fairly noisy when in motion (~ vacuum cleaner volume) but overall it’s the right installation for us.

November 15, 2024
Rated 5 out of 5 stars

Professional experts from the start

Right from the start I could see they are a very professional company ,very precise in measuring my triangular loft window , the price they estimated at the start was exactly what the final cost was , and I did considerable research and approached many blind companies and these were the only ones that could do what I wanted ,no one in the north east at all !

November 6, 2024
Grand Design Blinds logo

Reply from Grand Design Blinds

Thank you so much David, we were delighted to be able to help and ensure your fabulous views were not compromised!

Rated 5 out of 5 stars

Super experience with Grand Design…

Super experience with Grand Design Blinds to date - Nick was impressive with his knowledge at the quotation stage and very patient in explaining to me (many times!) the mechanics behind the blinds and important points to consider. Install went smoothly to schedule and the blinds look great. Thank you to the team for your advice. I would recommend to friends.

April 4, 2024
Grand Design Blinds logo

Reply from Grand Design Blinds

Thank you so much Sarah, we're glad we were able to solve the problem of the large apex in your new kitchen - it looks great!

Rated 5 out of 5 stars

Great Company to work with!

They are very well informed and extremely helpful. They just got on and solved every problem that came up resulting from our new build house and were a pleasure to work with. nothing was too much trouble. we are delighted with the results. Thank you.

July 14, 2023
Rated 5 out of 5 stars

The whole process from Sales right…

The whole process from Sales right through to the completion of the installation was very professional and timely. The installers, who also surveyed the installation before we committed to it, were exceptional and explained everything clearly. Their attention to detail was also impressive and their work carried out in a very clean and neat manner.

July 2, 2023
Rated 5 out of 5 stars

The blinds are excellent

The blinds are excellent, a beautiful fit and add enormously to the room. Contact, measurement and fitting were carried out with promptness and professionalism. Thank you for a superb installation.

February 27, 2023
Rated 5 out of 5 stars

A wonderful company

A wonderful company offering excellent customer service and high quality products. They made the whole process of getting bespoke blinds for large gable windows and doors so easy for a novice like me. I was given first class advice and their attention to detail during the survey and fitting has ensured that I’m delighted with the end product.
In my experience there are very few companies that offer such outstanding service - solution orientated, customer focused with friendly, knowledgeable and helpful staff. I have no hesitation in recommending them. Nick, Claire, Mat, Adam and the whole team - thank you!

February 24, 2023
Rated 5 out of 5 stars

Excellent Customer Service

A fantastic company offering great customer service and excellent products. Customer service is knowledgable, friendly and efficient - helpful but never pushy. Installation of our new blinds was equally good - the installer really knew his stuff, was easy to have in my home and finished the job quickly and left behind no mess or rubbish. We've used Grand Design Blinds twice now and wouldn't hesitate to use them again in future

January 20, 2023
Rated 5 out of 5 stars

Great service from start to finish!

The team at Grand Design Blinds were great throughout the whole process. Good communication throughout and the installation was really smooth. Really happy with the finished product and would definitely recommend.

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience with Grand Design…

Great experience with Grand Design Blinds, they did exactly what they said they would! From the first visit it was obvious they knew their stuff and their product. Just a superb product and service!

September 16, 2022
Rated 5 out of 5 stars

Excellent service throughout

I was looking for some roof lantern blinds and was recommended to Grand Design Blinds by another company who fitted some window blinds for me. From my first enquiry with Nick in July, a site visit by Adam to measure up and advise on options, and then installation by Mat a couple of days ago, my experience with Grand Design Blinds has been excellent. They gave good value suggestions for my requirements and arrived on time on the booked dates. Really happy with the end results and great customer service throughout.
Many thanks, Steve

September 14, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look