Grand Union Plumbing & Heating Reviews 

268
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company and consistently praise their dependable solutions. Customers frequently praise the exceptionally efficient service, noting that complex installations and routine repairs are always completed promptly and cleanly. Reviewers consistently highlight that all team members are extremely friendly, polite, and maintain a high level of professional standards throughout every visit. A few other people also felt that receiving clear, detailed explanations during complicated procedures made the entire maintenance experience much easier to navigate. Consumers additionally appreciate the reliable ongoing service contracts, remarkably helpful administrative support, and consistently punctual arrival times on every scheduled appointment.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the team for being fast, reliable, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, efficient, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company, well organised and efficient. Have used Grand Union Plumbing twice now and on each occasion have been very happy with the work carried out. Both Conner and Marco were both very fri... See more

Rated 5 out of 5 stars

I have been using GU Plumbing & Heating for some years now and they never fail to provide a first class service from start to finish. It is so easy to book an appointment and I am kept informed includ... See more

Rated 5 out of 5 stars

Had a full boiler refit. Grand Union quoted me a better price than British Gas, and over 3 days of power flushing, fitting, and Hive setup, it was a stress free process. Connor was friendly,... See more

Rated 5 out of 5 stars

Received a text about 10 minutes before Mitch arrived. Completed the job, made sure everything was working & even recommended to turn the Boiler dial down to reduce energy costs. Very pleased with the... See more


Company details

  1. Heating Contractor
  2. Boiler and Heating Service
  3. Boiler Supplier
  4. Gas Engineer
  5. Plumber

Written by the company

Grand Union Plumbing & Heating is a premier plumbing and heating service provider based in Milton Keynes. The company is staffed by a team of certified and experienced professionals committed to delivering a broad range of services, characterized by excellence and customer satisfaction. They specialise in boiler repair, installation and servicing, and custom installations of bathrooms, utilizing high-quality materials and the latest technology to ensure durable, efficient outcomes. Known for reliable, prompt service and transparent pricing, Grand Union Plumbing & Heating ensures a smooth and satisfactory project experience for all clients. Their meticulous attention to detail and thorough aftercare have garnered high praise on platforms like Google and Trustpilot. For residents and businesses in Milton Keynes seeking dependable, professional plumbing and heating solutions, Grand Union Plumbing & Heating stands as the top choice, dedicated to exceeding expectations and delivering superior results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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No recent history of asking for reviews

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4.9

All reviews

(268)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly - Excellent Workmanship - Thoughtful

We needed a new walk in shower, due to all the family having mobility problems!
We had 3 quotes - all from very nice people, but decided to go with our gut feeling about Mitch.
So pleased we did, we actually call him our ‘hero’, due to many previous awful encounters with workman, finally we have found a company who are honest, hard working and most of all just really nice people.
Our bathroom was done by Tomas, who was friendly, professional, hardworking and cleaned up like I had done! It was a pleasure having Tomas in our home, and our bathroom looks stunning. Over a year on and still looks gorgeous. The sealant did lift recently and hubbie had a go at it and didn’t go well. So Mitch sent one of his lads round to put it right, looks great again! He has also helped us with an electrician, again professional and very good at his job. Also he put us in contact with another man, who fixed our long running issue with our guttering. Very pleased to how found Grand Union, after years of cowboys, we now have people we can trust. If you need a job doing, don’t look any further than Mitch and his colleagues. Thanku again. We now need a new boiler and Mitch will being doing this as well, peace of mind that the work will be done to a high quality, they clean up very well afterwards and they don’t take you on. A very rare thing these days. Thanku again to everyone at Grand Union. x

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt and professional

We have been using the boiler inspection services for 6 years and never had any issues. They are very polite, professional, and prompt to attend the queries and request.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Came within the specified window. Got on quickly and fixed our boiler. He was very friendly and didn’t leave any mess afterwards. Great service, highly recommend

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Booking an appointment was quick & convenient. I got a text just before Marco turned up which was really helpful too.

Marco carried out the service & was polite & friendly.

Dealing with Grand Union has been really simple so would recommend.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly & trusted

Great communication to let me know when he was arriving. Very friendly and knowledgeable, will definitely use again!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Replacement Kitchen Tap

Fantastic customer service! Tomas was friendly, polite, and tidy. He did a great job, and I will continue to use Grand Union Plumbing. I have already recommended them to friends and neighbours.
Thank you

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Easily booked a slot online. Engineer arrived on time and was efficient, quiet and tidy. Feedback sent online about tests was comprehensive. Payment online was easy. I used Grand Union last year too and will also be using them next year.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Professional with competitive prices

From start to finish, Grand Union were friendly and professional, with good communication and competitive prices. The engineer who visited our premises arrived on time, had a thorough understanding of the work required and completed it on time and to a high standard. Highly recommended!

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Another Great Job!

As always Grand Union Plumbing did a great job. They ordered the parts required for my boiler fix. Let me know when they had arrived so that I could make an appt. They are very obliging and let me add another little job to my appt. Fixed my boiler, didn't leave any mess.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from GU plumbing and Heating Ltd

Easy to book and appointment availability was excellent, kept well informed as to when the engineer was coming. Engineer also explained what it was the we needed to keep an eye on as well as show us pictures of before and after. Brilliant service at a resonance price, definitely returning👍👍

September 30, 2024
Unprompted review

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