Grant Estate Agents Reviews 

79
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Grants handled our recent sale as well as helped on the negotiations around our purchase. They were outstanding. Also when the chain looked like it could collapse they worked hard to understand the is... See more

Rated 5 out of 5 stars

Having just completed our house sale, with John Grant, I cannot speak more highly of their professional service. From the initial contact, to completion we were kept well informed of every stage.... See more

Company replied

Rated 5 out of 5 stars

Our experience with Grants was absolutely amazing, we originally put our house up for sale with another agent, and it was a disaster. They provided us with advice and assistance even thought at that s... See more

Company replied

Rated 5 out of 5 stars

Well done, John Grant estate agency Review of John Grant and Danish’s Team I want to extend my heartfelt thanks to John Grant team for their hard work in securing me a place to call home. T... See more

Company replied

Company details

  1. Real Estate Agency
  2. Mortgage Broker

Written by the company

Grant Estate Agents were established in Newtownards in 2002 and strive to be the approachable, down to earth yet professional face of local Estate Agents. Our agency covers the entire Ards and North Down Council areas including Newtownards, Ards Peninsula, Bangor, Donaghadee, Comber, Dundonald and as far away as Ballygowan, Killinchy and Saintfield. We provide a free and honest market valuation and have no up-front marketing or registration fees. Our commission is agreed with you during the valuation appointment and includes all marketing outlays and VAT. Our standard sales package includes a free floor plan, professional quality digital photographs, a video walk-through, Energy Performance Certificate and our support from start to finish. You may be tempted to think that "the cheaper the agent the better for you" but will a low cost agent get you the best price for your property? Will they be fully aware of where prices are at with just a limited number of transactions? Will they have the experienced and dedicated staff available to deal with the issues that can frequently arise after a sale has been agreed? These are the factors which separate a basic agent from and exceptional agent and are also the things most noted in our 5* reviews. Don't take a chance with the sale of your biggest asset - choose Grant Estate Agents.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

79 reviews

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4.5

All reviews

(79)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Selling out home

From the moment I walked into Grants estate agents Kerri John and all the team that work at grants where absolutely brilliant there expertise and knowledge was fantastic I would highly recommend grants estate agents

April 17, 2023
Unprompted review
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Reply from Grant Estate Agents

Thank you for your kind recommendation Nickola. I think you also deserve some credit given all that you had to deal with during your move. Thanks for working so well with us throughout the process.

Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service, special thanks goes to Kerry, she was amazing and nothing was a bother, would 100% recommend Grants every time.

April 14, 2023
Unprompted review
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Reply from Grant Estate Agents

Thank you Lynn - Kerry is a star alright and keeps us all on our toes to provide the highest service.

Rated 5 out of 5 stars

We would recommend Grant Estate Agents to anyone

We were very happy with how our house sale was handled by Grant Estate Agents. They were very professional in all aspects of the sale and kept us informed at all times.
Any questions or requests we had were answered or actioned efficiently. Our house went on the market on 26 January 2023, we accepted an offer at full asking price a week later and completed the sale 6 weeks later on 16 March 2023.
I would not hesitate to recommend them to anyone looking for an estate agent to handle the sale of their home.

January 26, 2023
Unprompted review
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Reply from Grant Estate Agents

Thanks for the positive feedback Hugh. A real pleasure to work with you.

Rated 5 out of 5 stars

Grants kept in touch throughout the…

Grants kept in touch throughout the process and with vendor providing updates when there were any. They handled the viewings and were done professionally

January 27, 2023
Unprompted review
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Reply from Grant Estate Agents

Thanks Paul - Not a straight forward case due to the legal matters that needed to be resolved but thanks for your patience and the kind review.

Rated 5 out of 5 stars

We would highly recommend Grant estate agents. …

We would highly recommend Grant estate agents - from first contact, valuation, photos, videos, online info, personal communication by phone, email communications we were well looked after by all of the team - John, Grant, Mark, Kerrie and Vicky.
At what is definitely one of the most stressful times it made a big difference knowing we were in capable hands. Thankyou.

February 13, 2023
Unprompted review
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Reply from Grant Estate Agents

Thanks for the positive feedback, Janet.

Rated 5 out of 5 stars

A very positive experience

Delighted with the professionalism and helpfulness given by the team in Newtownards when selling our house, always a pleasant to chat to both by phone & in person. Made a very stressful time a lot easier. Would not hesitate to recommend them for selling a property

December 1, 2022
Unprompted review
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Reply from Grant Estate Agents

Thanks for the positive feedback Linda - Always a pleasure to work with you.

Rated 5 out of 5 stars

Our experience with Grants was…incredible, not your average estate agent

Our experience with Grants was absolutely amazing, we originally put our house up for sale with another agent, and it was a disaster. They provided us with advice and assistance even thought at that stage we were not their clients. Once we moved to them, they couldn’t have done more to help us, nothing was too much trouble, from daily chats with Kerrie, to expert photos by John, advice and guidance from Grant, help and assistance from Vicki and Heather. Genuinely and honestly could not thank them enough! If you are even considering selling their home, head straight to Grants, if you don’t honestly you will wish you had!

November 11, 2022
Unprompted review
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Reply from Grant Estate Agents

Thanks Cathryn - It was a pleasure to be of service to you.

Rated 5 out of 5 stars

Highly recommended

From our first contact with Grant estate agents we know our experience with them would be positive.

Grant came to value our property within 48hours and was so friendly. He explained the costs we would incur upfront and there were no hidden fees or charges as we went along. He was honest and realistic with valuing our property and advised us how we could get the best price by making minor changes which was very much appreciated by us!

The online system for viewings was fab as we could see well in advance when we would be out of the property. Within one week of being for sale we had moved to sale agreed.

Kerrie and Vicki in the office were absolutely amazing. Any questions we had, they answered so quickly and were a major help when we had problems with our onward purchase.

I can honestly say I would recommend Grant estate agents to anyone looking to seel a property. I cannot fault them at all.

July 22, 2022
Unprompted review
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Reply from Grant Estate Agents

Thanks Debbie - Great to have been able to be of service to you and to sell your beautiful home.

Rated 5 out of 5 stars

First class estate agents

My experience with Grant’s Estate Agents has been 100% positive so far. The staff are all highly professional as well as always friendly and accommodating. I was very pleased with the way my mother’s house was presented online and found the manner in which the viewing was organised really efficient and hassle-free. ‘Sale Agreed’ was achieved in just over a week and all being well the sale will proceed smoothly. I would have no hesitation in recommending John Grant and his lovely team.

June 15, 2022
Unprompted review
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Reply from Grant Estate Agents

Thank you so much for the positive feedback and endorsement Lesley. It's always appreciated.

Rated 5 out of 5 stars

Great service

Great service, was continually kept updated by Kerrie and Victoria

May 15, 2022
Unprompted review
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Reply from Grant Estate Agents

Thanks Joanne. It was a pleasure to work with yourself and Gary.

Rated 5 out of 5 stars

Recently sold a property through Grants…

Recently sold a property through Grants and found all the staff very helpful and engaging. The sale wasn’t as straight forward as first thought but the staff were able to navigate there way though to completion.

March 4, 2022
Unprompted review
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Reply from Grant Estate Agents

Thanks for the feedback Graeme - Yes, occasionally a property throws up many unexpected issues that couldn't have been anticipated but that's what separates a great agent from an average agent - the ability and willingness to stick at it, find solutions and get the right outcome for their client. A pleasure to have been of assistance to you.

Rated 5 out of 5 stars

Very professional

Very professional, Kerrie and Vicky kept us updated on everything from start to finish, selling a home is one of the most stressful things ever, but the team made it not so bad, highly recommended.

December 3, 2021
Unprompted review
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Reply from Grant Estate Agents

It certainly can be stressful at times but so glad that we were here to help you through it all. Hope you're really happy in your new home.

Rated 5 out of 5 stars

I have had the pleasure of using Grant…

I have had the pleasure of using Grant Estate Agents on many occasions over the last Ten years . Again this transaction house priced well to sell and a no hassle experience .Fast sale would and have recommended on many occasions

November 20, 2021
Unprompted review
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Reply from Grant Estate Agents

Thank you for your feedback (Simon?).

Rated 5 out of 5 stars

Selling your home is a very stressful…

Selling your home is a very stressful experience but the staff of Grants were absolutely fantastic!! From Grant coming out to take photos of my house to Kerri and Vicky keeping me updated and keeping my spirits up when the 1st offer fell through. I can't thank them enough, fantastic job!!

November 8, 2021
Unprompted review
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Reply from Grant Estate Agents

Thank you so much, Kerry - it was a pleasure to help you at this time. We like to confuse people sometimes, it was Grant Mulholland who carried out your original valuation and John Grant who took the photographs so I'm taking the credit for that one. Lol.

Rated 5 out of 5 stars

What a fantastic team

What a fantastic team! Other estate agents take note. Professional, knowledgeable, yet down to earth and kind. So well looked after from start to finish. Wouldn't hesitate to recommend to friends and family. Thank you, Richard.

September 15, 2021
Unprompted review
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Reply from Grant Estate Agents

Hi Richard. From the outset it was an absolute pleasure to be of assistance to you and your family. Thanks for the positive feedback (and the sweets). All the best in your new home.

Rated 5 out of 5 stars

Great service from the Team

Great service from the Team, have used them twice now and think value as well as the service is the pest in the area

August 31, 2021
Unprompted review
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Reply from Grant Estate Agents

Thank you so much Brian. Repeat business speaks for itself but your positive feedback is really appreciated.

Rated 5 out of 5 stars

The best estate agency in North Down.

All of the staff at John Grant's estate agency are very professional and conscientious. I have sold two properties with Grant's and will be using their services in future. I genuinely could not recommend them more highly for quality of service, communication and cost.

August 27, 2021
Unprompted review
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Reply from Grant Estate Agents

Thank you Gavin. Always a pleasure.

Rated 5 out of 5 stars

Very professional service

Very professional service. Thank you to john grant and all the team

August 26, 2021
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Reply from Grant Estate Agents

Thank you David. A sale under difficult circumstances but glad that we were able to support you and the family at this time.

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