Grant Estate Agents Reviews 

79
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Grants handled our recent sale as well as helped on the negotiations around our purchase. They were outstanding. Also when the chain looked like it could collapse they worked hard to understand the is... See more

Rated 5 out of 5 stars

Having just completed our house sale, with John Grant, I cannot speak more highly of their professional service. From the initial contact, to completion we were kept well informed of every stage.... See more

Company replied

Rated 5 out of 5 stars

Our experience with Grants was absolutely amazing, we originally put our house up for sale with another agent, and it was a disaster. They provided us with advice and assistance even thought at that s... See more

Company replied

Rated 5 out of 5 stars

Well done, John Grant estate agency Review of John Grant and Danish’s Team I want to extend my heartfelt thanks to John Grant team for their hard work in securing me a place to call home. T... See more

Company replied

Company details

  1. Real Estate Agency
  2. Mortgage Broker

Written by the company

Grant Estate Agents were established in Newtownards in 2002 and strive to be the approachable, down to earth yet professional face of local Estate Agents. Our agency covers the entire Ards and North Down Council areas including Newtownards, Ards Peninsula, Bangor, Donaghadee, Comber, Dundonald and as far away as Ballygowan, Killinchy and Saintfield. We provide a free and honest market valuation and have no up-front marketing or registration fees. Our commission is agreed with you during the valuation appointment and includes all marketing outlays and VAT. Our standard sales package includes a free floor plan, professional quality digital photographs, a video walk-through, Energy Performance Certificate and our support from start to finish. You may be tempted to think that "the cheaper the agent the better for you" but will a low cost agent get you the best price for your property? Will they be fully aware of where prices are at with just a limited number of transactions? Will they have the experienced and dedicated staff available to deal with the issues that can frequently arise after a sale has been agreed? These are the factors which separate a basic agent from and exceptional agent and are also the things most noted in our 5* reviews. Don't take a chance with the sale of your biggest asset - choose Grant Estate Agents.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(79)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Everything handled with ease. Sale went perfectly. Would highly recommend this Co for the handling of your sale/let etc. Smooth and efficient.

August 23, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thank you "G" - we really appreciate the feedback.

Rated 5 out of 5 stars

Grant Estate Agents helped us sell our…

Grant Estate Agents helped us sell our house within 2 weeks. We found their whole team extremely helpful and professional whether we got in touch via the phone or on email. The whole process was hassle-free from our end and we will definitely be using them in the future.

August 23, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thank you Jonathan & Emma. Delighted to have been of service to you and lok forward to working with you again in the future.

Rated 5 out of 5 stars

Made moving house easy and almost…

Made moving house easy and almost stress free!!
Although I didn't have many viewers I got the right buyer.

All staff I was in contact with were friendly and professional.

Thank you

Eleanor m

August 16, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Eleanor - It's never completely stress free but glad we were able to take advantage of the bouyant market to get a great price and the right outcome for you very quickly. Thanks again.

Rated 5 out of 5 stars

Thank you Grant Estate Agents

Thank you Grant Estate Agents, everything went smoothly in what is a stressful time. Our grateful thanks, to all those who displayed a high degree of professionalism in selling our property.

August 16, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Garth & Marilyn - Yes, a house move can be stressful at the best of times but with a family wedding also in the mix it can go off the scale. Glad we were able to assist. All the best in your new home.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, they presented my property to the best it could be and it was sale agreed within 2 days from listing it and for well over the initial asking price too!! can't recommend them highly enough

August 16, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Mark & Natalie. It all went very smoothly and we were able to capitalise on a bouyant market to get you moved quickly and at an exceptional price. Thanks again.

Rated 5 out of 5 stars

Very friendly staff who kept in touch…

Very friendly staff who kept in touch constantly updating me on the interest in my property. A very professional approach and everything went very smoothly.

August 10, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Pauline. Yes, despite listing late in the year, and just before the second Covid 19 lockdown, everything went according to plan. Delighted to have been of service to you.

Rated 5 out of 5 stars

A fab team to work with

I would highly recommend Grants Estate Agents. They were a fabulous team of people to work with who kept us right at every stage of the process.

August 10, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Louise. It was a little bit of everything in your sale - a previous agent who hadn't secured a buyer, a change in your personal circumstances while listed with us and then Coronavirus thrown in for good measure. These are the unforeseen circumstances which can arise with any sale so we are delighted that we were able to adapt for you and got the right outcome for you at the right time.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Very friendly and professional. To top things off Grants sold our property in no time!!

August 10, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Stephen & Lydia. Your case typifies what Grants can do - on the market with another agent for 12 months plus, a meeting with ourselves, some practical advice and a fresh approach, and sale agreed within 1 month. Always a pleasure. Thanks.

Rated 5 out of 5 stars

Fantastic professional service

Fantastic professional service. Very thorough on every aspect of house sell. Have and will continue to recommend.

August 10, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks so much Sinead & Fergal - the personal recommendations mean so much to us.

Rated 5 out of 5 stars

The attention to detail in assisting us…

The attention to detail in assisting us to prepare our home for video and viewing was fantastic.

They managed the process very professionally and with great feedback and politeness throughout.

They exceeded the expectations of my wife and I in every way.

We have no hesitation in recommending them to friends and family.

Archie McAvoy MBE

August 6, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Archie & Pearl. Another classic example of what we do differently- two previous agents with no viewings. A meeting with Grants, some practical advice taken on board, a fresh approach and sale agreed within one month. It’s what gets us up in the morning. Very much appreciate the review. Thanks.

Rated 5 out of 5 stars

Professional and friendly service with…

Professional and friendly service with regular check ins, great.

August 5, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Laurence - Towerview has been a great success for us and we're delighted that we were able to deliver the sale you needed in the appropriate time.

Rated 5 out of 5 stars

Highly recommended

Grants were amazing! On the ball in everyway. We sale agreed our home within a month of the housing market reopening after the first lockdown in 2020. Grants were so supportive, kept us in the loop every step of the way and always had our best interests at heart. We would absolutely use Grants to sell our home again.

August 5, 2021
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Lorna & Cameron - Yes those were strange times indeed but delighted that we could deliver for you despite the unique challenges of "locked down" offices.

Rated 5 out of 5 stars

A professional with commitment to their clients

John Grant Estate Agents were professional from start to finish. Excellent photographs, brochures and friendly service with good value for money. The staff were very helpful and approachable and worked tirelessly and beyond what was expected to ensure that everything came together for completion.

July 17, 2020
Unprompted review
Grant Estate Agents logo

Reply from Grant Estate Agents

Thank you Jane for your kind words. Long chains cause an entirely different level of anxiety for house sales so we thank you and Derek for remaining so calm and patient throughout the process. Always a pleasure to deal with you both.

Rated 5 out of 5 stars

I had a great experience the whole way…

I had a great experience the whole way through the process with Grant Estate Agents. Every member of staff was so helpful. We had a super fast turn around from valuation to on the market. I was really impressed with the quality of the web pages and brochures produced.

July 17, 2020
Unprompted review
Grant Estate Agents logo

Reply from Grant Estate Agents

Thank you - I know you'll appreciate the extra space for the family following your move!

Rated 5 out of 5 stars

Dealing with John Grant Estate agents…

Dealing with John Grant Estate agents was a great choice for us. We'd used two other agents and had no luck selling our house. John Grant contacted us, asked us to see if they can help. They gave us some helpful selling advice, which we followed, and we sold. Thoroughout the process, John Grant and his team were professional, thoughtful, caring. Kept us informed every step of the way.

July 16, 2020
Unprompted review
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Allen - sometimes it just takes a change of direction to get the right destination. Delighted to have been able to help you sell your home.

Rated 5 out of 5 stars

Grant Estate Agents

I would definitely recommend Grant Estate Agents to other people who are trying to sell their properties. They are a very helpful and friendly company. They will always keep you up to date with the progress of the sale of your property.

July 16, 2020
Unprompted review
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks Judith - We really appreciate your comments.

Rated 5 out of 5 stars

Friendly yet professional Estate Agents

We chose John Grant Estate Agent to sell our house. From the first phone call to handing over our keys we were impressed with the professionalism of this company. They were friendly and informative no matter who we dealt with and kept us up to date with appointments and offers etc. The photos for the brochure looked well and they had the property on the market within 24 hours. We were fortunate and our house sold quickly but I would highly recommend John Grant to anyone wishing to sell a property.

July 16, 2020
Unprompted review
Grant Estate Agents logo

Reply from Grant Estate Agents

Thanks for the positive review Kathy. Always a pleasure to be of service to you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look