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The information on this page is based solely on product reviews written by customers of Great Rail Journeys via Trustpilot.
Brand: Great Rail Journeys
The trip was really good except that on one day there was rather too much travel by road repeating some of the same routes
Reply from Great Rail Journeys
Hi there,
Thank you for your review.
I am glad that you enjoyed your holiday overall, and I will ensure that your feedback is relayed to the relevant department.
Best wishes,
Richard
Great. Very well organised.
Holiday fine. Hotel restaurant service could have been better.
Reply from Great Rail Journeys
Hi there,
Thank you for your review.
I am glad you enjoyed your holiday overall, though I will relay your feedback on the restaurant service at the Leonardo Hotel to the relevant teams.
Best wishes,
Richard
This tour was exactly what we wanted: lovely scenery, friendly fellow travellers, and an excellent tour manager in John Grundy. I just wish there had been time to explore the interesting city of Derby. Unfortunately due to train delays and missed connections we weren’t able to do so before or after the tour.
Wonderful place and we are happy to visit again
We had a fabulous experience
Hotel not up to the standard expected from Great Rail Journeys. It was poorly located with road traffic noise disturbing sleep. Being based in Derby meant daily approximately one hour long coach journeys to reach the Peak District resulting in time lost which could have better used seeing more of the Peaks.
It was beautiful scenery
A well thought out excursion covering many aspects of the Peak District. A delight.
Wonderful break. Beauty countryside. We were well looked after as always.
The Hotel was poor, the trips were rushed/had things missed out as we were an hour away each way and there were 39 on the tour
We really enjoyed the trip and they are only one or two gripes. The courier and guide were really good. I made the whole trip very enjoyable. On reflection, I think that the visit to Bakewell did not amount too much as there is little to explore there. The other thing to mention is that for vegetarians the meals, lack choice. Finally the absence of a chest of drawers Are in fact, any drawers in the room we found frustrating.
Reply from Great Rail Journeys
Hi Neville,
Thank you for your review.
I'm glad to hear you enjoyed your trip to The Peak District.
I will pass on your feedback about the Bakewell visit to our product team who'll review this for the future. I'm sorry to hear that the vegetarian options and storage facilities at the accommodation fell short of your expectations.
Best wishes,
Richard
An excellent tour of the magnificent Peak district by coach and trains.
Reply from Great Rail Journeys
Hi Noel,
Thank you for your review.
I'm glad you enjoyed your tour of the Peak District with us and we hope to welcome you again soon!
Best wishes,
Richard
Beautiful scenery, interesting places visited. Excellent tour manager and local guide. Hotel not up standard we have had on past holidays
Reply from Great Rail Journeys
Hi Pauline,
Thank you for your review.
I'm pleased to hear that the tour itself was a good experience. The scenery is wonderful in the Peak District!
I am sorry to hear that the hotel did not live up to our usual standards. I will pass your comments on to our product team who will review this aspect of the tour for the future.
Best wishes,
Richard
Lovely area and excellent tour manager. Let down by poor hotel service and distance from Train Station. Of the two included rail journeys one was excellent and the other disappointing.
Reply from Great Rail Journeys
Hi John,
Thank you for your review.
I'm glad to hear that the tour manager was excellent.
However, that's a real shame that one of the train journeys was a disappointing experience for you. I will pass your feedback on to our product team who can also look at the hotel on this tour also.
Best wishes,
Richard
Good hotel, scenery, food
Reply from Great Rail Journeys
Hi,
Thank you for your review.
I'm glad that your trip lived up to your expectations!
Best wishes,
Richard
An excellent itinerary but we did not like the hotel
Excellent tour manager. Chatsworth visit good. Heritage railways disappointing - very old stock; not running to time. Hotel ok other than for dinner which was very basic and not well served.
overall a excellent trip , the only downside was the distance from the hotel to the railway station, maybe someone from geat rail could have advised on the distance We walked form the station with our suitcases quite a slog
On the whole very good but a few things could have been better.
