The Great Wine Co.Reviews 

3,428
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 507 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service, highlighting the ease of ordering and the excellent quality of the products. Many consumers appreciate the fair and reasonable pricing, often finding great deals and competitive rates for a wide selection of wines and spirits. The delivery service is frequently commended for being prompt, well-announced, and featuring superb, secure packaging that ensures items arrive in perfect condition. However, some customers also noted issues with delivery, citing instances where orders were delayed, not delivered as scheduled, or handled poorly by the courier, leading to missed occasions or non-receipt of items. A few other people also felt that the courier service used did not follow instructions or had inconvenient delivery methods, such as requiring proof of age and address when not expected.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and efficiency of... See more

Product

Customers consistently note positive experiences with product, praising the excellent selection of wines and... See more

Price

Users describe positive interactions with price, consistently finding them fair, reasonable, and competitive,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as great, excellent, and... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and the prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have only been using the Great Wine Co for a few months and am disappointed that the shop has closed. I have always had good service and excellent advice from the staff and my first online order has... See more

Rated 5 out of 5 stars

In addition to 6 bottles of our favourite Rose, we picked another selection of wine, quickly delivered using DPD in very well packed box. First bottle of Red opened was the Capeline Syrah Grenach... See more

Rated 5 out of 5 stars

Good choice of unusual wines. Great offer with the 20% off bank holiday offer and a discount code too. Delivery was well announced and the packaging was amazing - there was no chance of damage dur... See more

Rated 5 out of 5 stars

I cannot speak highly enough about this company. The pricing is reasonable. There are discounts for larger orders. Ordering is easy. The deliveries often come faster than expected and when I order the... See more


Company details

  1. Alcohol Store

Information provided by various external sources

Wine is all about people. We are a company run by wine people. Our mission is to introduce you to the people who craft this wonderful drink with care, attention and passion. By doing so, we want to foster connections, share enjoyment and encourage enthusiasm. We bring you the full, kaleidoscopic picture of vineyards, places and people. In our seasonal world, we’ll bring you what’s good on the day, and point you to the right wines for the season’s flavours. We know that great wine experiences are personal, so we’ll always put you, the wine drinker first. Allow us to listen and learn, and we’ll make sure that you get the right wine, for the right reason.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,428)

483 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and interesting wines!

The Great Wine Company were so easy to deal with and provided excellent service from ordering to rapid delivery - what more can you ask for!
We were particularly impressed with the selection of Daniel Pi wines offered at an excellent price.
Altogether a very pleasant experience!

March 11, 2026
Rated 4 out of 5 stars

Very Fast Delivery.I tried to place…

Very Fast Delivery.I tried to place another order but tried numerous times to insert the Great Wine Voucher offer into the order form but without success so l just gave up in the end and did not place another order .

March 9, 2026
Rated 5 out of 5 stars

Great prices

Great prices , especially on genuine deals. Quick reliable delivery. What’s not to like. They have some great wines for every budget.

February 24, 2026
Rated 5 out of 5 stars

Reliable Company

This is my third order from this Company and once again my purchase was well packaged, promptly dispatched and arrived on time. Would highly recommend as the prices are very competitive. Thank you!

March 5, 2026
Rated 5 out of 5 stars

Great product & Customer service

Great product, Oban Whisky at a fair price, plus great customer service too when sorting out the delivery with the courier company (who don't get 5 stars).

I'd certainly use Great Wine Company again, they have a great product range and genuinely care about service and their customers. A refreshing attitude!
Recommended
5*****

February 26, 2026

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