Green Reviews 8,823

I found Green efficient and the website and app simple and easy to navigate.So sorry to see them fail, but unlike other energy firms receiving communication directly helped understand what has happened and why.

So sorry to hear Green have ceased training, excellent company, great customer support, I hope to see you back in some form in due course

Such a shame that such a great utility company is going under, one of the best experiences I've had with a supplier, fantastic customer service easy to use app and all round wonderful company. The bigger companies don't have a look in and I'm dreading having to deal with them if it comes to it. Sorry to see you go green 😢

Really Sorry to be leaving Green.
In all my dealings with the staff there they have been pleasant and always sorted any problems quickly.
Good luck in finding a new employer
(from a customer not a green employee)

Very sad that Green have gone under. I've had great service -always efficient and user friendly. Sad to be back with the big providers.

Was switched to Green by Look after My Bills over a year ago. Apart from the competitive pricing, I've been really pleased with the service they have provided and the ease of use of their website when accessing my account. I could get a monthly bill for gas and electricity usage (not available with other companies I've used) which has meant that I could keep tabs on household spend. Only hope the transition to Shell Energy is smooth and accessing my account will be as straightforward. Wishing the staff at Green all the best in securing new jobs.

Excellent company, shame to see it go under. and replaced by Shell....... :@

Really sad to lose an efficient, customer friendly business.

We are very sad to see Green go out of business. An altogether excellent company with great principles and a concern for their customers. It was good while it lasted.

switched to them this year and not had a problem really sorry to hear that this has happened to you

Why oh why. You are a great and helpful company to deal with

If every company had helpful staff like Green had daily life would be a lot easier...(This is an energy company for goodness sake)...still sorry to see you go.

Very sad to learn what has happened to Green. We were very happy customers. Great service and they always had the best customer service. Very polite and helpful staff. Very competitive rates. So sorry, we wish everyone at Green the very best.

I've been with them almost 2 years and have no complaints as everything went very smoothly with good customer support if I had to query something. Great shame to see them apparently go under but not the first and definitely not the last i only hope my next supplier is as good.Thank you for your service

Absolute con. So called account managers dont know what they are doing.
Company "makes up" the bill before meter readings given, they ALWAYS OVER ESTIMATE, then you have to fight to get it corrected, even when corrected, over the phone. Its not changed on the account.
Shame for the staff that they have ceased trading, but if not now would of further along.

Given the predatory and almost fraudulent approach to billing, knowingly using faulry meters, I am not surprised of the outcome. I wonder how the regulator ever awarded this Mickey Mouse operation a license to offer energy. I also wonder how Peter McGirr is allowed to be a director of so many companies, none of which makes money. There was a time that to be a director the meaning of fit and proper were evaluated. Green banked on an unsustainable model in buying / selling energy and tried to make money by collateral services...

The customer service of this company is terrible! Rude staff and doesnt do what they say they are going to. AVOID!

Seems like the boss (who I was told ''doesn't deal with customers'') has finally sent me an email informing me that Green is ceasing to trade

Great company, platform worked easily.