Ground News Reviews 196

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers had a great experience with this company. Customers praise the website's design, finding it well-organized, simple, and easy to navigate, which helps them explore a wide range of world events and topics. Many appreciate the ability to access diverse viewpoints from both left and right perspectives, which provides a more rounded view of news and helps in understanding media bias. The service is seen as informative, reliable, and essential for breaking free from biased framing, offering a unique way to compare how different media report on the same events. However, some people mentioned issues with the website being extremely slow and frustrating to use, with main topic pages taking a long time to load. A few reviewers also felt the service did not offer anything new compared to other news aggregators and that it was difficult to find information they were interested in. There were also concerns about the service's claims of unbiased reporting, with some noting issues with the included content.

What people talk about most

Website

Clients share positive opinions on the website, with many praising its ability to provide diverse viewpoints... See more

User experience

Customers had positive experiences with user experience, finding the news presented in an easy-to-navigate... See more

Social media

Users describe ambiguous interactions with social media, with some reviewers expressing dissatisfaction that... See more

Service

Reviewers highlight ambiguous aspects of service, with some finding it to be a decent and even excellent... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with some finding the service not worth the cost and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This site gives a very wide and disparate reporting of world events. Even down to my local area. I can choose what to read and who to believe. Yhe report sorces are transparent and easily verifiab... See more

Company replied

Rated 4 out of 5 stars

There are so many ways to get your news today that it's a little mind-boggling. Ground News is excellent in helping with this. And in a couple of ways. First is that they always contextualize... See more

Company replied

Rated 5 out of 5 stars

The site have provided me with everything it promised. I'm glad there's an accessable tool for me to keep myself updated on politics and a tool to help me work on my biases. I greatly reccomend to eve... See more

Company replied

Rated 5 out of 5 stars

This platform is not only refreshing but revolutionary and much needed in a world of misinformation, fake news, social media madness, and partisan news. It is my consistent go-to for news and has trul... See more

Company replied


Company details

  1. News Service

Written by the company

Searching for an alternative to Google News or Apple News? Look no further: Ground News offers you daily news coverage that you can rely on. Our trusted news experience has earned us over 10,000 5-star reviews in the App Store and Play Store – and now, more on Trustpilot. For anyone fighting against the rise of misinformation, sensationalism, and biased news, the Ground News app, website, and newsletters will help you easily compare how a story is being covered by thousands of sources from across the political spectrum – and from around the world. Now's your chance to break free from echo chambers and get closer to the truth behind the spin. We're not better news, we're a better way to read it.


Contact info

4.1

Great

TrustScore 4 out of 5

196 reviews

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No history of asking for reviews

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Rated 3 out of 5 stars

Limited App But Does Seek To Address Disinformation

Edited reply after receiving a thoughtful and detailed response from the app authors. The app does attempt to address disinformation and provide some limited context of the media’s biases, but inherently I think it’s much better to read a wide variety of sources and do your own research. There is no such thing as “impartial” and by suggesting there is it ingrains a particular worldview.

Original review:

Incredibly basic analysis of left/ring wing. Firstly - there is no such thing as "impartial", instead what we see as the "middle ground" is constantly shifting. Secondly, some of the analysis of the newspapers' political orientation is very basic and lacks proper research.

The classification of how media outlets are classified as left/right is inherently subjective, and presenting this as "fact" only contributes to the disinformation this app purports to combat. For instance - The Times of London has consistently supported the Conservative Party, but is ranked as the "center". Nobody who works in politics or journalism would agree with that analysis.

You are much better off reading a wide variety of news sources, and coming to your own conclusions.

October 2, 2023
Unprompted review
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Reply from Ground News

Hi Tom, thank you for taking the time to update your review, we really appreciate it. We hope to continue to work on improvements and hopefully we can bring Ground News closer to meeting your expectations in the future.

Original message: Hi Tom, thanks for taking the time to share your thoughts and I understand your concerns regarding the left/right leaning bias ratings. It's worth noting that these ratings you see on Ground are not our team’s personal assessment, but those from 3 independent organizations dedicated to assessing and rating bias and factuality in the news. We wanted to keep our team’s subjective opinions out of the app in order to give our readers the most objective view of bias possible. You can read all about our methodology here: https://ground.news/rating-system . At the end of the day, our goal is never to dictate what to think. That’s why we have an “edit bias” option: if you disagree with the ratings, you can change the bias of an outlet by holding the source logo and selecting "edit bias rating." This will change the rating on your account so you can sort through the news in a way that makes more sense to you. You're right that bias ratings don't tell the whole story. If there are any other metrics you would like to see along with those ratings, please feel free to let us know as we're always trying to create the best experience for our readers. We do include factuality ratings and ownership information with the Premium and Vantage subscriptions, but we're always happy to hear suggestions as our improvements are based on feedback from the community.

Rated 5 out of 5 stars

Best news aggregator.

An outstanding news aggregator on the market. It expertly customizes the news experience to your preferences. The subscription is invaluable, especially for the comprehensive daily briefing.

September 14, 2023
Unprompted review
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Reply from Ground News

Thank you very much for your kind feedback and support, Andrea. I'm happy to hear you're finding Ground News useful in your day-to-day consumption of the news. We hope to continue to create tools and features that help readers better understand it all. Thank you for your continued support!

Rated 5 out of 5 stars

Transparency Is The Key

Before Ground News, I had really stopped following the news. The hyperbole of the news cycle and rampant biases of the media turned it into a mental health issue for me. Ground news allowed me to reconnect with the world by providing transparency and a way to control my experience with parsing news headlines, so I can only say that I'm grateful for the service they provide.

To be specific, they do this in several ways. They give you a bias rating for each news source. They also tell you how factual that particular source is and lastly, you can see who owns the source.

This made all the difference. I can now quickly judge how reliable a headline is. So, I highly recommend it!

September 11, 2023
Unprompted review
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Reply from Ground News

Hi James, thanks very much for your thorough feedback. I'm glad to hear that we were able to provide some assistance in how you returned to reading the news. You're right that headlines from all over the spectrum can be exhausting and I'm pleased to hear that we could provide a helpful tool to navigate the news. Thank you for your support and we couldn't do any of our work without people like you!

Rated 5 out of 5 stars

The absolute best source to get news…

The absolute best source to get news from, because it's not any one source! I've never subscribed as the free tier offers enough for me, however the subscriptions are very reasonable and seem worth it if the features are of interest.

I've been using Ground News on macOS and iOS for a couple of years now and have never been disappointed. It's the best way to access current events from around the world or locally without getting caught up with biases or having to search the web for multiple sources.

The app nicely organizes stories with a brief synopsis, then provides a chart with various news sources who have written about said story, organized by where they fall on the left-right spectrum. This way, you can easily read articles about the same story from both sides and get a better picture of what is happening -- this also makes it easier to see where the biases are and then compare.

Support staff are extremely friendly and helpful, and they are quick to implement suggestions or bug fixes when emailed.

The app has been a huge help while I was in undergrad and made it easier to research current events.

Overall, 10/10 (or 5/5 on here) in all aspects and I would highly recommend Ground News over other news aggregators, including Apple News.

August 30, 2023
Unprompted review
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Reply from Ground News

Hi Zach, thanks so much for your kind words. I'm so happy to hear that you've enjoyed Ground News and find that the basic free version offers you what you're looking for. I'm pleased to hear the team has been helpful when contacted and that Ground has even helped during school. Thank you very much for your support and we look forward to continuing to offer a great service for our community.

Rated 5 out of 5 stars

A service that genuinely cares

If you're even uncertain if the news you hear is biased or inaccurate, Ground News is the solution.

News articles are collected one page with a brief summary blurb at the top, overall political leaning and accuracy of sources given, and links to each source with political bias and accuracy on each. I get the full view of big stories and notifications for news I'd never hear about, whether it be the other side of the political spectrum, or developments on India's space agency of all things!

Best of all, it's all for free!

I was hooked quickly, and signed up for the subscription service to help support. However, when my financial situation changed and I had to cut spending, they contacted me personally to ask why I unsubscribed!

I CANNOT recommend this service enough! Extremely useful and informative, with staff that care! Even if you think you don't care about news, I promise this service has something for you!

August 28, 2023
Unprompted review
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Reply from Ground News

Thank you for the kind feedback, Remington. I'm so pleased to hear you enjoyed Ground News and have found it useful and informative, and that our team was able to help. We look forward to continuing to improve our tools and create new ones so that we can provide the best service to our community. Thanks so much for your support!

Rated 5 out of 5 stars

Excellent source of balanced news…

Excellent source of balanced news coverage and great value!

August 30, 2023
Unprompted review
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Reply from Ground News

Hi Parul, thanks very much for your review and feedback. I'm very glad to hear that you're finding Ground News a source of balanced coverage and that the price is reasonable. Thanks for your support!

Rated 5 out of 5 stars

Fair and Balanced — For Real

Ground News is the only place for open minded people to compare reporting from multiple perspectives. It shows you your blind spots, keeping you “grounded” in reality and allowing your mind to sift through the BS to come to your own conclusions.

Also, their world map feature is super awesome and comes in handy when reading about war. You can precisely see anything all over the world.

August 28, 2023
Unprompted review
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Reply from Ground News

Hi Lisa, thanks very much for your feedback and I'm so pleased to hear you're enjoying Ground News, especially the map feature. We're always looking to create more tools and features to help our readers sift through the news and we couldn't do it without your support!

Rated 5 out of 5 stars

Source of balanced news

The app is my daily dose of news, love how it keeps me informed from all angles without any bias and super user-friendly too!

April 26, 2023
Unprompted review
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Reply from Ground News

Hi Anatolii, thanks so much for your kind review. I'm so pleased to hear Ground News is able to keep you informed from all angles and that you're finding it user-friendly. Thank you for your continued support and we look forward to improving the service for our community.

Rated 5 out of 5 stars

By far The Best news aggregator on the…

By far The Best news aggregator on the web! It's important to know the news sources' bias and factuality: you get both with Ground News.

August 22, 2023
Unprompted review
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Reply from Ground News

Thank you for the kind words and review, Steven. I'm pleased to hear you think Ground News is the best news aggregator on the web! We're excited to keep creating tools for our community to navigate today's news environment and we're so thankful for your support!

Rated 5 out of 5 stars

Fantastic Service

Very useful service and excellent customer service experience.

August 16, 2023
Unprompted review
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Reply from Ground News

Hi Caleb, thank you for your kind review. I'm glad to hear you're finding Ground News so useful and that our team was able to help you. We really appreciate your support!

Rated 5 out of 5 stars

The best place for news

The best place for news. It's honest, its design is simple and effective, and the bias section is great. Love the web plugins as well. Let you easily see the bias. Keep up the great work!

August 15, 2023
Unprompted review
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Reply from Ground News

Thank you for the positive review, Kage. I'm glad to hear you're enjoying the service and you like the design. Thanks very much for your support!

Rated 5 out of 5 stars

For once a news feed that lets you see…

For once a news feed that lets you see all the headlines to one story (as well as a rating of how factual they are).

April 26, 2023
Unprompted review
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Reply from Ground News

Hi Scott, thanks very much for your kind review. I'm pleased to hear you're finding Ground News so useful. We're looking forward to continuing improvements for our community and we couldn't do it without your support. Thanks again!

Rated 5 out of 5 stars

It is the best app for sorting and…

It is the best app for sorting and understanding the news in their context.

August 11, 2023
Unprompted review
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Reply from Ground News

Hi Reuven, thanks very much for your 5-star review and feedback, I'm glad to hear you're enjoying Ground News and the ability to sort the news in a way that make sense, and makes it easier to understand the context behind the stories. Thanks for your support!

Rated 5 out of 5 stars

Recently found ground news

Recently found ground news, the app is intuitive and easy to use.
Getting news and being aware of the bias is important. The blindspot if incredible, being able to see stories that are not being covered by a large number of news sites. I feel that this service is important. As our news coverage becomes increasingly controlled by fewer corporations seeing the thumb on the scale is fascinating.
I can see myself being a subscriber for a long time.

August 1, 2023
Unprompted review
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Reply from Ground News

Hi Bruce, thank you very much for your kind feedback and support. I'm happy to hear you're finding Ground News useful in today's news environment. We hope to continue to create tools and features that help readers better understand the news itself as well as what's going on with who owns the news. Thank you for your continued support!

Rated 5 out of 5 stars

Honestly THE Best News Platforms Out There!

Ground News is the best platform out there for news. It provides quality, unbiased content for everyone to read. When you use this app, it will show you what stories are biased in different outlets reporting. It will categorize those in a spectrum from Left to Right in political biases. I love their feature that allows individuals to see stories that are not often reported on by other agencies with biases. I cannot put into words how much this app has allowed me to see the world clearly and without so many biases.

April 8, 2023
Unprompted review
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Reply from Ground News

Hi Wolfmaster, thank you very much for your kind feedback and supportive words. I'm glad to hear you're finding Ground News so useful in today's news environment. Our team is dedicated to building tools that help readers cut through the noisy news environment, and we look forward to developing more to help navigate the increasingly complex news landscape – and we couldn't do it without your support.

Rated 5 out of 5 stars

Ground news is absolutely perfect

Ground news is absolutely perfect, I have used it for some time not and I have had absolutely not issues whatsoever, Ground News also give you many different sources to make sure you are 100% getting the correct information.

August 6, 2023
Unprompted review
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Reply from Ground News

Hi Sylvia, thanks very much for your 5-star review and kinds words of support. I'm happy to hear that you're enjoying the service and able to better navigate today's news environment. Thank you for your support!

Rated 5 out of 5 stars

Great execution of a great concept

Great execution of a great concept. Fair price for the value of knowing perspective of current events

August 4, 2023
Unprompted review
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Reply from Ground News

Thank you for kind review, Garth. I'm glad to hear you've enjoyed Ground News. Our team is dedicated to building tools that help readers cut through the noisy news environment, and we look forward to developing more to help navigate the increasingly complex news landscape. Thanks for your support!

Rated 5 out of 5 stars

The best news app around.

By far the best news app I've ever used. Easy to use with multiple news sources for each story

August 2, 2023
Unprompted review
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Reply from Ground News

Hi Jimmy, thanks for sharing the 5-star review! We're happy to hear that you're enjoying the breadth of coverage on Ground News. If there's anything we can do to improve your experience, please don't hesitate to reach out to us at feedback@ground.news.

Rated 5 out of 5 stars

We all know that this is excellent!

We all know that this is an excellent new source.

July 13, 2023
Unprompted review
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Reply from Ground News

Hi there, thanks for the 5-star review! We're happy to hear that you're enjoying the news on Ground. If there's anything we can do to improve your experience in the future, please don't hesitate to let our team know.

Rated 5 out of 5 stars

Great news source

Great news source , and customer service is always attentive and top-notch. Wouldn’t hesitate to purchase subscription again in the near future . The customer service representatives are excellent exceeding all expectations!

August 1, 2023
Unprompted review
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Reply from Ground News

Hi Juliet, thanks very much for kind feedback and supportive review! I'm glad to hear the customer support team was able to help you out and exceeded your expectations. We look forward to welcoming you back in the future.

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