Gustocamp_UK Reviews 

179
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Top camping! Beautiful bungalow, very nice setting. Everything was so well equiped and clean. The placement on the campinggrounds (Cisano - San Vito) was superb, right in front of the swimmingpool, ma... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful stay at this campsite. The accommodation was clean and comfortable. The campsite offers a beautiful aquapark for children and a fun animation program that kept them entertained ever... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing camp site. Lovely people, great swimming pools, very clean and lots of delicious foods. We love Erik and Christine who looked after us all while we were there.Erik hand painted a be... See more

Rated 5 out of 5 stars

Stayed at Union Lido on our first campsite holiday. Very happy with experience. Family of 4 with 2 teenage girls. GUSTOCAMP hosts Paul and Cath were brilliant in looking after us from check in to... See more

Company details

  1. Tour Operator

Written by the company

Gustocamp offers luxury mobile homes and safari tents on top campsites in Italy and Austria. The campsites offer many facilities and activities for the whole family. Whether you like swimming, beach or culture, the children are never bored while you enjoy your holiday.

The taste of luxury camping!

Written by the company

Topcampsites, high quality accomodation and a guaranteed personal service!
Gustocamp offers quality family camping holidays throughout Italy and Austria in mobile homes and fully equipped tents on top quality campsites in both Italy and Austria, at very competitive prices. With more than 20 years of experience in the organisation of luxury camping holidays, our knowledge guides us to ensure that you will have everything you need to make your holiday a truly unforgettable experience. Gusto means good taste... and that’s what we offer!

Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(179)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not a pleasant experience

Overall experience was not satisfactory - from checkin process to quality of accomodation and finally the location of the accomodation within the campsite. Unfortunately we will not be using Gustocamp again,

November 6, 2018
Unprompted review
Rated 5 out of 5 stars

great caravan

great caravan, everything was as described. Our chopping board was missing, and when we asked for a new one 3 days in, this was replaced with no question

November 6, 2018
Unprompted review
Rated 5 out of 5 stars

Bella Italia

We stayed at the Bella Italia site in a Deluxe, The accommodation was one of the best on site. The Gustocamp staff was always ready to help

November 6, 2018
Unprompted review
Rated 4 out of 5 stars

Only booked so far this year

Only booked so far this year, 2018, and website confusing as it didn’t confirm booking nor looked for payment at time of booking. However, a phone call sorted it all out and woman who dealt with me was very helpful.
Went with Gustocamp two years ago and had great hastle free holiday

February 19, 2018
Unprompted review
Rated 5 out of 5 stars

United Nations of Glamping

Great staff, fantastic accommodation, we are going back again this year. Would recommend to anyone thinking of a relaxing/busy holiday, with or without children. As this is a Dutch company you find it is like the United Nations around you and you don’t have the crowds of Brits being loud and obnoxious after having too much drink. Perfect!

February 19, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent all round.

Excellent service and very good accommodation. We have had very happy holidays with Gustocamp. No issues have ever arisen with the booking or the accommodation. The reps have always been helpful.

February 19, 2018
Unprompted review
Rated 1 out of 5 stars

never again!

Our reps were rude and abrupt. When we left they came and inspected our caravan at six in the morning. They were determined to find something wrong so that they could keep our deposit. They inspected every inch of our accommodation with a torch, and when they found some tiny fragments of paper towel that was used to wipe down the underneath of the toilet seat, the rep grunted at my eighty two your old mother and put a cloth in her hand. We were made to feel uncomfortable and like criminals. would never use them again. I believe that the man and wife team were due to make that their last season there, so hopefully no other holiday makers will have to come across, quite possibly, the rudest reps I ever met.

February 19, 2018
Unprompted review
Gustocamp_UK logo

Reply from Gustocamp_UK

We are sad to hear you that your experience with our staff onsite was not to our normal high standards. We would like to also hear about your experience during your stay. As we are unaware of which campsite you stayed on, we are unable to say whether our staff are still with us. We strive to ensure that every aspect of our guests holiday is an enjoyable one and we apologise that our service was not as you (and we) would expect. We hope that we can welcome you on one of our campsites again and regain your confidence in the service we provide. Please feel free to contact us directly. Our telephone number is +44 (0) 1706 438 006.

Rated 4 out of 5 stars

Used Gusto last year at Bella Italia on…

Used Gusto last year at Bella Italia on Lake Garda and very impressed, so much so that we've booked again this year. No language issues and all very accommodating.
Only reservation was the compulsory cleaning charge which struck me as a little expensive. generally though, very good.

February 19, 2018
Unprompted review
Show reviews in all languages. (179 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look