Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... See more
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Review summary
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The same day service from Habitat Pet Supplies is amazing! I’ve used it numerous times now but recently as my dog was recovering from surgery I needed supplies quickly and each time I ordered the deli... See more
Very wholesome products. We are still making our way through the different flavours. Its nice to see a good quality product, although I'd like to know about whether they use ethical sourcing.
We had a misunderstanding, (was my fault) and yet they went out of their way to assist me. Sorry guys, and thanks heaps. I'll definitely begin doing regular business with you. The freeze dry chicke... See more
Company details
About Habitat - Home To Pet Supplies
Written by the company
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Written by the company
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Contact info
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 2 weeks
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Ordered my kitty things at a discount
Ordered my kitty things at a discount, delivered within 2 hours with free samples. Very efficient and happy
March 29, 2026
Go-to for pet supplies
Good selection, genuine specials and fast delivery! Needed 2 different products in the space of a week, and they had both! Very happy with Habitat Pets and will continue to purchase from here.
March 30, 2026
Excellent customer service and swift…
Excellent customer service and swift delivery of products. Highly recommended.
March 30, 2026
The staff at both Burwood and South…
The staff at both Burwood and South Caulfield are so helpful and friendly and the product that we require for our dog who has a delicate stomach is perfect for him.
April 13, 2026
Unprompted review
Love this place!
Best place for anything that you pets need and with the most helpful people;)
March 29, 2026
Habitat...one of Indi and my favourite stores
The staff are extremely helpful and friendly. Online orders are easy and prompt.
March 29, 2026
Great price and service
March 29, 2026
Prompt free delivery
March 28, 2026
Wasn’t able to pick up on the day
Wasn’t able to pick up on the day, held on to it until I was able to pick up product. Staff are always so friendly
March 27, 2026
Always a smooth experience ordering…
Always a smooth experience ordering from them. Prices are good, delivery was quicker than expected, and everything arrived in great condition. Had a small issue once and it was sorted out right away. Would definitely order again
April 3, 2026
Unprompted review
Great product range and pricing
Great product range and pricing, easy to purchase and fast delivery.
March 26, 2026
Supporting local business with good reason
The ease in making a purchase, availability of regular favourites and knowing I’m supporting local business are some of the reasons I’ll continue shopping with Habitat.
April 2, 2026
Unprompted review
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