Hallcroft Finance Limited Reviews 185

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, friendliness, and extensive knowledge, making the entire process feel straightforward and stress-free. Many people highlight the outstanding customer service, noting that the team goes above and beyond to provide reassurance, guidance, and support, answering all questions promptly and patiently. Consumers frequently mention the efficiency and ease of the service, with quick response times and clear communication contributing to a smooth user experience. Reviewers appreciate being kept updated throughout the process and commend the company for securing the best deals and simplifying complex situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being helpful, efficient,... See more

Service

Consumers find service to be positive. Many reviewers highlight the quick, efficient, and stress-free... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness, efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Jayne and Allie highly enough! From start to finish, they were absolutely amazing incredibly professional, friendly, and always on hand to answer any questions I had. They made the w... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

John was friendly, knowledgable and patient throughout the full process. He explained everything at each stage, answered all my questions and provided the best advice. He kept me updated as better mor... See more

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more


Company details

  1. Finance Broker
  2. Mortgage Broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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Rated 5 out of 5 stars

Highly recommend, amazing - 5 stars!

I recently used Hallcroft Finance for a mortgage, and I couldn't be happier with the service I received. Andrew, who assisted me, was incredibly nice, clear, and understanding. He was always helpful and easy to contact, making the entire process smooth and stress-free.

Hallcroft Finance's expertise in structured property finance and their friendly, approachable team truly set them apart. Their advice was clear and tailored to my needs, ensuring I got the best possible outcome.

I highly recommend Hallcroft Finance to anyone seeking a reliable and knowledgeable mortgage advisor. Five stars!

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Andrew has been fantastic in dealing with my mortgage. He is extremely friendly but above that he cares about getting the best outcome for his clients - you really feel that you are in safe hands. He is diligent and is an excellent communicator, following up at the slightest sign that something might be up. I would recommend to anyone unreservedly.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience with re-mortgage

We arranged our re-mortgage through Hallcroft Finance. An excellent experience with Jayne all the way through. We felt thoroughly looked after, excellent response times and guidance all the way through the process. Would definitely recommend.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Customer Focused

Andrew and team are exceptionally professional and customer focused at all times. Andrew has carefully explained all elements of our mortgage/re-mortgage process ensuring that he answered all questions promptly and in detail. I absolutely would recommend Andrew and Hallcroft Finance wholeheartedly.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Jayne Johnson - 5*

Jayne was fantastic throughout the entire process of setting up our Critical Illness & Life Insurance. She is a true expert in her field, answering all our questions thoroughly & confidently.
Jayne's customer service is first class; taking the time to understand our needs and making personalised recommendations based on our situation.
Whilst being thorough, Jayne worked so efficiently from our initial conversation to finalising the policies.
Jayne is a genuinely friendly and approachable person and she made a potentially stressful situation feel positive and comfortable. We can highly recommend her.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

I have been using John to find my…

I have been using John to find my mortgage for a long time. John is amazing and professional. He is always there to answer any questions or queries, day or night. Would defo recommend John. Top Guy. Thank you John 👍🏻

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage

Worked with John at Hallcroft finance a few times now and he’s always very professional and helpful. Finds the most competitive mortgage rates and happy to answer his phone on a weekend. I’d definitely recommend John to anyone

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful and professional service

John Cawley went over and above to get us a mortgage on a 'not so easy to mortgage property.' I will certainly always turn to Hallcroft Finance for any financial support we require in the future. Thanks so very much for a wonderful experience and the professional and dedicated service you have all provided at Hallcroft.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Review of Hallcroft Finance

Review of Hallcroft Finance

I would wholeheartedly recommend Hallcroft for your mortgage needs. As someone who has worked closely with them, I can confidently attest to their professionalism, expertise, and commitment to customer satisfaction.

They stands out for several reasons:

Exceptional Customer Service: Throughout the entire mortgage process, from initial inquiry to closing, their team provides personalized attention and guidance. They prioritize clear communication and ensure that clients are well-informed and comfortable every step of the way.

Expertise and Experience: With years of experience in the mortgage industry, Hallcroft possesses a deep understanding of the market and can offer valuable insights and advice. Whether you are a first-time homebuyer or a seasoned investor, they have the knowledge and resources to meet your unique needs.

Wide Range of Products: They offer a diverse portfolio of mortgage products tailored to suit various financial situations and goals.

Overall, I have been consistently impressed by Hallcrofts professionalism, integrity, and dedication to client satisfaction. Both Andrew and Allie are excellent professionals and will get the job done!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you John at Hallcroft!

I’ve had the pleasure of dealing with John at Hallcroft recently when organising a mortgage application. The process was really easy and John explained my options in detail at each stage and going above and beyond to make sure my application was submitted quickly to ensure I secured the best rate. John provided a professional service with a personal, friendly touch and I would highly recommend using this company for any future mortgage requirements, I know I will certainly be in touch when it comes to renewing. Thank you so much!

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend


Jayne has been an exceptional mortgage advisor throughout our journey. Her professionalism and expertise shone brightly from our very first interaction. With a personalised approach, she meticulously understood our financial requirements and guided us through the mortgage process as first-time buyers. I wholeheartedly recommend Jayne to anyone seeking mortgage advice. She's truly outstanding!

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

It was a pleasure dealing with…

It was a pleasure dealing with Hallcroft and particularly with Jayne Johnson. Jayne is a seasoned banking and finance professional, she knows the market and products available extremely well and she provided advice tailored to my needs. I can't recommend her enough!

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Jayne Johnson

Jayne has been amazing with helping me and my partner secure our mortgage offer. Such a lovely lady and always there to answer questions we had anytime. Would definitely recommend 😀

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Jayne was brilliant from start to…

Jayne was brilliant from start to finish. She worked quickly as we had a short timescale to work with and gave us updates throughout! We came away with a better mortgage deal than anywhere else we’d looked

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Best mortgage advisor in Leeds

Andy could not have been anymore accommodating with the complicated circumstances we threw at him for our Buy To Let Mortgage. After years of trying different Mortgage Advisers in Leeds, I can finally stop looking, highly recommend Hallcroft.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Hallcroft have made, what can be very a stressful process, extremely easy. Andrew and Allie have guided us through the process, step-by-step and have taken care of everything. They have been on hand to answer the many questions that we've had and have responded very quickly, every time. Their advice has been spot on and they have managed to secure us an excellent mortgage deal. I highly recommend Hallcroft finance and the exceptional service provided by Allie and Andrew.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Andy and Ali are just brilliant

Andy and Ali are just brilliant! They keep in touch, so I always know what’s going on and they make the whole transaction painless. Need a mortgage? You need Andy!

February 26, 2024
Unprompted review

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