Hallcroft Finance Limited Reviews 185

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, friendliness, and extensive knowledge, making the entire process feel straightforward and stress-free. Many people highlight the outstanding customer service, noting that the team goes above and beyond to provide reassurance, guidance, and support, answering all questions promptly and patiently. Consumers frequently mention the efficiency and ease of the service, with quick response times and clear communication contributing to a smooth user experience. Reviewers appreciate being kept updated throughout the process and commend the company for securing the best deals and simplifying complex situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being helpful, efficient,... See more

Service

Consumers find service to be positive. Many reviewers highlight the quick, efficient, and stress-free... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness, efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Jayne and Allie highly enough! From start to finish, they were absolutely amazing incredibly professional, friendly, and always on hand to answer any questions I had. They made the w... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

John was friendly, knowledgable and patient throughout the full process. He explained everything at each stage, answered all my questions and provided the best advice. He kept me updated as better mor... See more

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more


Company details

  1. Finance Broker
  2. Mortgage Broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and advice

Andy and Allie were knowledgeable and very helpful in recommending what product we needed. They were responsive and accommodating to our busy schedules. We would recommend them and will be looking to go with them again when we re-mortgage.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Jhon Cawley, what a guy.

I have no complaints whatsoever. Hallcroft and their team have being great all the way through, communication is excellent especially Jhon cawley, what a guy, honestly he is not only one of the nicest people you will meet he is a top mortgage advisor and will bend over backwards to sort things out. I will never use anyone else. Thank you hallcroft team.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and trustworthy

John is very professional and friendly. He is genuine and corresponds well giving us needed information when we needed it. We would definitely 100% recommend John to anyone. Thank you again 😊

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

well what can i say,we have had some…

well what can i say,we have had some very challenging issues none of hallcrofts making i hasten to add.jayne of hallcroft was the broker who we were dealing with ,she has been nothing short of amazing ,never phased by my issues and got the job done .excellent thank you jayne

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

We were dealt with by Andy

We were dealt with by Andy, who was very patient with us as first time buyers. He explained everything to us in depth; provided us with all the offers available (and were the best deal for us); never put any pressure on us with our choices and was readily available whenever we need him. He has made the process of buying our first home an enjoyable experience and we will be recommending him to our friends and family who are first time buyers, or homeowners alike.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

We are absolutely astonished by how…

We are absolutely astonished by how fast Jayne has been with our whole process she is an absolute fantastic mortgage broker and we are absolutely thrilled with her work we would highly recommend Jayne as she is absolutely fantastic and has such a kind heart and bends over backwards for you to make sure you get the best deals and price everyone should have a mortgage broker like ours Jayne is just simply amazing and we wanna thank her for everything she’s done for us xx

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

First time buyer.

Jayne did the best job ever in getting me and my girlfriend a mortgage. We were very nervous as this is the first time we have bought a house and didn’t have a clue where to start. Jayne helped us all the way through and it was stress free we can’t thank her enough. It’s also great to know that if we need Jayne again in the future she is only a call away!! Thankyou so much!!

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Andy and the team highly enough!

Andy has been fantastic in getting me sorted with the best first time buyer mortgage on the market!

Andy is extremely knowledgable, fast and responsive, always more than happy to jump on a call to chat through my many questions as a first time buyer. Since getting my offer on my property accepted and my original mortgage offer coming through, Andy was also always very on it with securing me the best rate as they changed, meaning my repayments came down by over £50 a month all during the conveyancing period.

I can’t recommend Andy and the team at Hallcroft Finance highly enough. Thank you!

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jayne has provided an excellent service and helped us secure a brilliant deal on a remortgage, she has been there to help with any problems and queries straight away and we would be more than happy to recommend her to anyone looking for a mortgage.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Jayne found me an excellent new…

Jayne found me an excellent new mortgage deal to save money over the short term - and was fast, responsive and knowledgeable. Having worked with her before I received the same friendly, personable experience as always. Would recommend to anyone.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend more

Couldn’t recommend more

Andrew and Allie have been incredibly helpful and supportive. Despite my many, many questions, Andrew was always on hand to answer them and provide advice and were very flexible with consistent changes and updates to my files. The personal experience was super appreciated as a first time buyer. Thank you

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Jayne Johnson Mortgage advice

Jayne Johnson was very helpful in our recent remortgage application. She worked tirelessly to get us the best deal and did it in a friendly but professional way.I would highly recommend her service and have done to a number of members of the family.
Thanks again Jayne.

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service by Andy & Allie!

Andy and Allie were fantastic when helping me choose the right mortgage for me at the end of my current deal - they were super organised and made sure everything went though on time and kept me fully informed right throughout the process

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

We dealt with Andy at Hallcroft Finance…

We dealt with Andy at Hallcroft Finance for both our house purchase 2 years ago and now our remortgage, he was amazing. Clearly explained the options and finally he was very responsive with regards to emails and any queries we had. I'd recommend Andy and his team to anyone wanting to arrange a mortgage, both purchases and remortgages.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Andrew is an amazing

Andrew is an amazing, calm and very kind man. He has helped me beyond measure start my new life. Checked in on me to see if I was ok and how else he could help me. He is a true professional and gentleman. I could not have got through the last 12 months without his support, guidance and expertise. He has made my situation and my move seem so much easier. I will be forever thankful.....and back in 5 years to renew my mortgage!

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. John Cawley was my advisor and went above and beyond to help me remortgage my home. I will 100% be returning in the future for him and Hallcroft to help me with future mortgages. Thank you.

July 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look