Hallcroft Finance Limited Reviews 185

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, friendliness, and extensive knowledge, making the entire process feel straightforward and stress-free. Many people highlight the outstanding customer service, noting that the team goes above and beyond to provide reassurance, guidance, and support, answering all questions promptly and patiently. Consumers frequently mention the efficiency and ease of the service, with quick response times and clear communication contributing to a smooth user experience. Reviewers appreciate being kept updated throughout the process and commend the company for securing the best deals and simplifying complex situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being helpful, efficient,... See more

Service

Consumers find service to be positive. Many reviewers highlight the quick, efficient, and stress-free... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness, efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Jayne and Allie highly enough! From start to finish, they were absolutely amazing incredibly professional, friendly, and always on hand to answer any questions I had. They made the w... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

John was friendly, knowledgable and patient throughout the full process. He explained everything at each stage, answered all my questions and provided the best advice. He kept me updated as better mor... See more

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more


Company details

  1. Finance Broker
  2. Mortgage Broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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Rated 5 out of 5 stars

Andrew is absolutely amazing

Andrew is absolutely amazing, my wife and I are time time buyers and Andrew has made the whole process so simple and straightforward. He’s always on hand to answer any questions we might have, explained what we needed to do at each stage, and helped us get a fantastic deal on our mortgage. We can’t wait to move into our first home together. Thanks so much Andrew!

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Mortgage advice

Andrew was incredibly helpful and supportive in securing me a mortgage in extremely challenging circumstances. He went above and beyond working through his holiday. I would use him again and recommend him

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Our new first home

It was our first time buying a house, Andrew has been so helpful and friendly throughout the process and helped answer all of our many questions! I would 100% recommend to anyone. Thank you Andrew !!

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Dream Team!

After being let down by a previous broker due to being self employed and taken very little credit over the years, Andy and his team were full confident that they could help and assured me they would do their upmost to make sure I secured my dream spot, and so they did!

Can't recommend these guys enough, an absolute pleasure to work with and would recommend to anyone after a personal, no nonsense service and fantastic team that go out of their way. 5 star from me!

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Andrew Hardcastle has saved us £100 per month!

Andrew Hardcastle has as of today already saved us £100 per month on our mortgage & it hasn’t yet gone live! How…1. Excellent knowledge, who knew a mortgage deal could be locked in, well in advance of a fixed rate renewal. 2. Great understanding of the market, his advice was spot on! 3. Acting proactively & delivering his promises -Andrew ran all the rates on the first day possible, as promised. He then found the best deal, being persistent in getting hold of me to agree the rate. The next day the best rates were withdrawn and hiked up. 4. Great communication- Andy has kept us informed at every step and continues to manage things through.
5. Being a genuinely nice bloke, who builds relationships through trust & listening to what’s needed.
Considering there have been 2x increased interest rates between securing our rate and the actual renewal date, making the call to Andy was the best financial decision I’ve made. I would not hesitate to a) recommend him to others b) use him as our mortgage broker until he decides to retire! Thank you

This is how an exceptional mortgage broker does busine

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Andrew has been more than exceptional

Andrew has been the most helpful, professional, exceptional person throughout our mortgage experience. As first time buyers, we don’t have much knowledge on the process and whenever I have had a question (I have had about 142), Andrew has been there immediately to answer it and put our minds at ease. The process isn’t even over yet, but I couldn’t ask for a better person to handle our mortgage and other needs, I will continue to use Andrew throughout any mortgage, life insurance or building insurance needs. Thank you Andrew

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

THANK YOU!!!

It was our 1st time selling/buying a property, Andrew & the team at Hallcroft were always on hand to answer our queries. Everything was explained things to us in a simple manner which made us feel more at ease.

Thanks guys couldn't have done it without you 👍

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Can’t recommend Hallcroft enough

Can’t recommend Hallcroft enough. They are extremely professional and work swiftly. Andy had all our options over to us in a couple of days and he secured the best deal possible for us. The transaction was smooth from start to finish. We will definitely be using these guys again. Excellent service.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Andrew was absolutely brilliant!

Andrew was absolutely brilliant! He clearly articulated all my options, was prompt in all his replies and was happy to talk through on a call any concerns that I had at short notice.
I would highly recommend him.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

Really good people that have helped us out with everything we can. Customer service is very good and the speed at which we have managed to go through the process has been great. Would 100% recommend to everyone.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Andi is absolutely fantastic and I cannot recommend him enough. He is extremely knowledgeable, efficient and super approachable. I would recommend his services to everyone. Thank you so much for all your help.

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, honest, timely, accurate advice taking the stress out of findinh another mortgage provider. Andrew is extremely knowledgeable and assisted will all aspects, especially in regards to getting the best interest rate. I would highly recommend his services. Thank you so much.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of interacting with Andrew on our mortgage application, and I can confidently say that he provided excellent service throughout the process. One of the standout features of working with Andrew was his fast response times. Whenever I had a question or concern, he was always quick to respond with helpful information and guidance.

Additionally, Andrew was very easy to communicate with. He took the time to explain the mortgage process clearly and concisely, which made the entire experience much less stressful. His professionalism and expertise were evident in every interaction, and I always felt like he had my best interests in mind.

Overall, I highly recommend working with Andrew Hardcastle as a mortgage adviser. His fast response times and clear communication made the process much smoother than I had anticipated. If you are looking for a knowledgeable and reliable adviser to assist with your mortgage needs, I would definitely suggest reaching out to Andrew.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company, communication is very professional they find a solution to help their clients and they reply after 5pm and weekends, not many do that in 2023
very nice people

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Hassle free

Fantastic communication throughout. Hassle free. Andy and the team found me a great deal and made it so easy and stress free. Give them a few details and the team get the job done quick and effectively.
Thanks lads

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Andi and his team offered a great…

Andi and his team offered a great experience during the mortgage review process.

The information received was easy to follow with Andi providing regular updates and taking ownership of the process.

I'd definitely recommend.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company to deal with in helping us to buy our house. Really good response times and gave us really good advice on matters. Would definitely recommend these to anyone wanting a mortgage

March 21, 2023
Unprompted review

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